Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by teraßyte,
23,005 topics in this forum
-
- 1 reply
- 293 views
I understand that tech support does not know how to solve theirs jamb. My Forum works through the HTTPS. After enable Rewrite URLs, and Save button, i have This Code on blank page IPS\Http\Request\SocketsException Object ( [message:protected] => [string:Exception:private] => [code:protected] => 0 [file:protected] => /var/web/site.tld/public/system/Http/Request/Sockets.php [line:protected] => 133 [trace:Exception:private] => Array ( [0] => Array ( [file] => /var/web/site.tld/public/applications/core/modules/admin/promotion/seo.php [line] => 101…
Last reply by kysil, -
- 5 replies
- 284 views
Hi, I don't want to display the image logo nor the site name as text on mobile devices, how can I modify the logo template of the default skin to accomplish that? Well I want to assign a css class with "display: none" if the skin switches layout for mobile devices, I just need to know how to determine that.
Last reply by 不中用, -
- 5 replies
- 359 views
I have after moving the database and upgrade to 4.0.2 two problems. The database is indeed connected to the forum, but no users and postings are displayed in the forum.
Last reply by Yan21, -
- 2 replies
- 270 views
How can we make it so there isn't a grey outline around every posted image? Like this: It's not too bad in a forum, but when using the WYSIWYG widgets in Pages it inserts all of these grey outlines into the page you're trying to design. If someone uses Pages as their main app and uses it for creating a home page -- then the grey outlines wouldn't be desirable.
Last reply by Hawaiianz, -
- 1 follower
- 12 replies
- 372 views
How do I force all users to access my site VIA SSL. Im aware of the htaccess trick, but is there a feature integrated through ipb? If not there should be
Last reply by 不中用, -
- 0 replies
- 231 views
Hello, Sorry for my bad english, I'm French. Today, I want to update my community. A moment, the installation say : Your community suite data or database configuration is saved in an encoding other than UTF-8. Before your site can be upgraded to the 4.0.0 Community Suite, we must convert the encoding to UTF-8. So I use the converter an I have this message. Error: Cannot delete or update a parent row: a foreign key constraint fails File: /system/Db/Db.php Line: 171 What can I do ? Thank you, Michael.
Last reply by BlackRain44, -
- 1 follower
- 2 replies
- 289 views
Need help how to add Advertisement in post section ? Where I need to put {advertisement="KEY"}Thanks.
Last reply by svk, -
- 2 replies
- 255 views
It all seems really straightforward. I keep getting this error. Tried re-adding the PM several times. 4.0.2 - Cloud Hosting ---------- There are no available payment methods. This can happen if, for example, you have two products that are set to only be able to be paid for by two different payment methods and you try to purchase them together. Or, if you restrict payment methods to only be available to certain countries and there are no payment methods available for this billing address. Error code: 4X196/3
Last reply by socceronly, -
- 3 replies
- 245 views
i opened a ticket last night but still have no reply . figured i would give this a shot and see if anyone has a fix. my block's are all at the top of my site http://i.gyazo.com/dc4c02485e0faa23d5ed2bba3855b8ad.png i cant edit them ,move them or delete them . i tried the support option in the acp with no luck. removed all my themes and applications and plugins . im at a loss and my site looks horrible . realy wishing i stayed with 3.4 about now
Last reply by W4L, -
- 1 reply
- 275 views
Chat function not working. Says I do not have permission even as admin.
Last reply by tAPir, -
- 2 followers
- 4 replies
- 272 views
If I create a page (by default there was one called articles.html) how do I give it a friendly name instead of "?app=cms&module=pages&controller=page&path=articles.html"? The links on this site for Documentation and Bug Tracker have urls like /4docs. If I add a custom FURL for "?app=cms&module=pages&controller=page&path=articles.html" the FURL works but goes back to the long version after the page opens. The Docs and Bug Tracker on here stay with the FURL so there must be a way to do it?
Last reply by AutoItScript, -
- 1 reply
- 287 views
Hi everyone, I've jumped from ipb 3.x to IPS 4.0 , the main problem is that I can not find account credit, hope someone can help me ! where to add account credit? how to know my balcnce?
Last reply by theblackelk, -
- 1 follower
- 3 replies
- 333 views
How to free User ID after him delete? Is meant him number.
Last reply by kysil, -
- 1 follower
- 1 reply
- 248 views
In the main, responsive adsense ads seem to work well with the responsive layout but I have come across one consistent bug with the "Just below page header" zone on Google Chrome. The bug seems to be something to to with the 979px breakpoint (when the hamburger menu appears). When the viewport is less than 979px, the ad appears as it should but above 979px, the ad does not appear at all. The ad displays as expected on other browsers.
Last reply by cfish, -
- 2 replies
- 320 views
Am I doing something wrong ? Comments on Blog are not showing up . Comment area does not show below blog. thanks
Last reply by nuberry, -
- 0 replies
- 233 views
Over the last 2 days, this table has crashed twice (once each day) - I have an open ticket and I have just mentioned this in the ticket. I was curious though, if anyone else has experienced this issue at all?
Last reply by craigf136, -
- 3 replies
- 273 views
Though I've uploaded a number of files already, I cannot see these in the Files overview page in the admin area. I have chmodded all upload folders (I've made a couple) to 777, but still nothing there. Is it possible to change this somehow?
Last reply by kevinsuave, -
- 1 reply
- 332 views
How members can see members - theer is no such tab in Navigation
Last reply by 不中用, -
- 0 replies
- 245 views
I am doing a clean install to my site but when I go to domainname/admin/install, it gives me a white screen & creates this error in the logs: [27-Apr-2015 19:57:14] PHP Warning: Unexpected character in input: '\' (ASCII=92) state=1 in /home1/ctuclano/public_html/index.php on line 13 [27-Apr-2015 19:57:14] PHP Parse error: syntax error, unexpected T_STRING in /home1/ctuclano/public_html/index.php on line 13 [27-Apr-2015 20:02:44] PHP Warning: require_once(./initdata.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home1/ctuclano/public_html/index.php on line 21 [27-Apr-2015 20:02:44…
Last reply by Andy Fowler, -
- 1 reply
- 343 views
It seems that it's currently not possible to have a space in a username on my site. I checked the "Allowed characters in display names" setting and it's set to "a-zA-Z0-9", but if I add a space there it doesn't work. Any ideas? Thanks
Last reply by sunrisecc, -
- 0 replies
- 228 views
Incomeplete members were shown in different tabs Where they have gone in IPS 4?
Last reply by Saurabh Jain, -
- 2 replies
- 273 views
Hello, I've created a page within pages and named it "index.html", I want to make this page default index of my website instead of board "forum" index .. How to do that? does it requires htaccess modification ?
Last reply by Khalat Jalal, -
- 23 replies
- 532 views
I wanna remove the section in forumhome that shows the recent topic title, by user, and the time (as shown below)
Last reply by Bruce_man, -
- 2 replies
- 252 views
After upgrade - Entry images of Blog post and attachments of blog post missing How to recover them?
Last reply by Saurabh Jain, -
- 1 reply
- 280 views
I have found an strange thing using Search when translating and I'm not sure if that's a but to report... I've choosen a language to translate, for example spanish... Now I'm searching for a string, for example "mm". It founds 17 pages with that string, till there, everything is correct... but if I want to browse within those 17 pages to find the string I'm finding, that's not possible!... If I click in page number 2 it goes to page number 2 but of the total of 335 pages of strings instead of the 17 pages of searched string... Is that a bug or am I doing anything wrong? Thanks
Last reply by pisaldi,
-
Upcoming Events
-
Latest Blog Entries
-
