Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Problem with SQL query that takes a long time to execute
- Last reply by TSP,
22,952 topics in this forum
-
- 1 follower
- 11 replies
- 519 views
I uploaded 4.0 over 3.4 files, and it did nothing but create pages showing PHP code. So I gutted the files and uploaded 4.0. It's so completely different in my database. Can I just port over my users and topics? If not, I'd say the instructions given here http://community.invisionpower.com/4docs/getting-started/install-and-upgrade-r8/ are completely inadequate. I mean crap...tell me there is a way to port over my pre-existing forum.
Last reply by The Old Man, -
- 0 replies
- 232 views
In 3.4.x if we had a forum that could be viewed, but not the topics/posts, it would still show post count(s) and would say Protected Forum instead of the last post information. Now, on 4.0.2, it does not display any post count and says "No Posts Here Yet". How do I get it to show post count/protected forum again? By showing no post count and displaying No Posts Here Yet, it makes the site look DEAD, which is a very bad thing. We have a need to have certain forums restricted from certain member groups and guests, but we want the post count to still be displayed like before so people know that there is activity going on. -RazorSEdge (Cory)
Last reply by RazorSEdge, -
- 1 reply
- 324 views
How do you remove index.php from the URL of pages? I'd like the URL to be structured like this site - domain.com/forum or domain.com/blogs - and not domain.com/index.php?/forum/
Last reply by kysil, -
- 2 replies
- 289 views
Where can I modify the customizable post feed widget to limit the amount of text shown? It has no settings for that, so I assume we have to manually edit some file. The default is a bit too much for me.
Last reply by 不中用, -
- 2 replies
- 298 views
Good evening, I only bought IPB4 today so excuse my lack of knowledge. I created a new theme from scratch and am slowly finding my way through the options and features. I am now looking to edit my CSS files, but when I go to the editing screen I cannot see any of these files except for custom.css. How do I go about editting the other (standard) .css files? Cheers! Kevin
Last reply by kevinsuave, -
- 3 replies
- 302 views
I'm just getting back into running forum software after 10 years. I turned the signatures on everywhere that I could find in AdminCP. They show up in the profiles as being able to add one (Labeled: core_pfieldgroups_0) but anything that you add is not seen when posting. I ensured that all members were enabled to see signatures. That last part leads me to a second question: How do you make global changes in the members group? For some reason, the default when I made the group was signatures un-enabled. I had to do each member's profile individually because I didn't know how to make a global change.
Last reply by Gary Howie, -
- 1 follower
- 2 replies
- 258 views
when generating a constants.php file its missing the closing php tag - is this normal?
Last reply by Ocean West, -
- 0 replies
- 276 views
Talking about xml-rpc API in the previous versions. Is there anything equivalent to that in version 4.
Last reply by CriseX, -
- 0 replies
- 254 views
When I try to click on some clients in nexus, I get this syntax error. Fatal error: Call to a member function defaultCurrency() on a non-object in ...\forums\applications\nexus\sources\Customer\History.php on line 354 *currently the conversion task is not moving / locked ; http://community.invisionpower.com/topic/410521-402-conversion-task-frozen/
Last reply by MADMAN32395, -
- 0 replies
- 265 views
Okay, so after upgrading that conversion task that runs. It doesn't appear to be moving onto the next area. on the dashboard I see this Locked TasksThe following tasks appear to be locking frequently: queue.But when I try to run it manually, I get a connection reset. Any tips?
Last reply by MADMAN32395, -
- 0 replies
- 255 views
I upgraded my forums, but now my custom package actions are missing. Did this feature get removed or something?
Last reply by MADMAN32395, -
- 5 replies
- 287 views
I noticed that our banned members were ALL unbanned upon upgrade. Do we now have to create our own banned member group and re-move all of those accounts into it? Or is this something I should post in the bug tracker? Thank you, Cory (RazorSEdge)
Last reply by sunrisecc, -
- 2 replies
- 343 views
I was one of the few people that wanted the homepage of my site to be a forum thread list. Since moving from mybb. Now if you have just 1 forum its easy as the ip4 software does it for you. But if you want to do it and have another forum page it breaks and shows Categories instead. This is a workaround to allow you to have a threadlist homepage with the ability to still have more than 1 forum. Hopefully this helps someone else with the same desire. Step 1: Set default application to forums if it is not already. Step 2: Create the Forum Structure: Create a Category and then a sub forum (discussion), Then for each threadlist forum you want. Add to the last dicussion forum…
Last reply by Netherlord, -
- 3 replies
- 323 views
As I am getting errors while running the background processes manually (Fatal error: Maximum execution time of 30 seconds exceeded in E:\xampp\htdocs\nobiliana\system\Db\Db.php on line 387), I will now try to use a cron to run tasks. I have activated it (not saved yet) and the command I shall use is shown C:\php/php -d memory_limit=-1 -d max_execution_time=0 E:\xampp\htdocs\nobiliana/applications/core/interface/task/task.php 1b24263cfc1c958d47aacb349be2be5bBut was to do with this command? Must it be included into a file and, if so, in which one and where? I am asking as I have no experience with setting up crons and have not found anything in this forum that could help me…
Last reply by Nobiliana, -
- 13 replies
- 408 views
Are the cloud packages not automatically updated ? ie: version to version4..02 ect
Last reply by socceronly, -
- 2 followers
- 1 reply
- 252 views
It doesn't seem that you can format the text already typed as code like you can quotes - is there a work around?
Last reply by The Old Man, -
- 8 replies
- 283 views
Kinda confused here and it seems this should be straight forward but ehhh Pretty simple here. I want to sell a theme and I have downloads and commerce. I would like to use commerce so I can move the user into a new group after purchase. I can't see a way to move a user to a new group after purchase buy just using downloads unless I'm missing something. Well, I'm missing a lot. Arrrrg, I can't believe we have no documentation.. Better yet, how do I do this like IPB does it? Thee customer makes a purchase through the store and the product ends up in their client area. Of course any help here appreciated Thank you
Last reply by DesignzShop, -
- 1 follower
- 1 reply
- 282 views
What's the trick to get any adsense code to render - i tried in Advertisements and Blocks but it never displays?
Last reply by AutoItScript, -
- 1 follower
- 3 replies
- 246 views
So not too sure whats going on and ip staff can't seem to figure it out either but Im having issues when customers sign up with an outlook account. They just don't seem to get the validation email. Iv created a real email (setup through cpanel) and I'm using the php mail settings because smtp won't accept the settings given through cpanel. The other thing iv tried was using an outlook account but even using an outlook email setup through the mail settings, nothing is resolved. Now iv checked to see if my server ip is blocked but thats not the case and it only seems to happen with ip boards. Im using whmcs on the same server and another program and they send validation ema…
Last reply by 不中用, -
- 3 replies
- 329 views
No idea what this is. Screenshot attached!
Last reply by Tony Hovsepian, -
- 1 follower
- 2 replies
- 277 views
I've moved all of my website, bug trackers, wiki, etc to full https (interesting watch: https://www.youtube.com/watch?v=cBhZ6S0PFCY&utm_source=wmx_blog&utm_medium=referral&utm_campaign=tls_en_post ). But I can't think of a sensible way to do it for my forum. Is anyone else running full https? The issue is that user generated content, like image links offsite are usually http - so you end up with mixed content warnings depending on your browser. Some don't class images as a major problem and only react by removing the padlock icon to indicate that although you are using https the page isn't entirely encrypted - that's sensible. Some browsers can give much nast…
Last reply by DesignzShop, -
- 1 follower
- 3 replies
- 274 views
I tried installing an application and it failed and now its stuck there. How do I remove it?
Last reply by Ocean West, -
Im guessing this is one for the staff. Or anyone who can figure it out for me. So if you have only 1 forum and set default app to forums the homepage of your homepage will become the thread list of that single forum. But if you have more than 1 forum then it shows a category list instead. What i need is to have it still show the 1st forum as homepage....while still being able to access the 2nd forum from a menu link. Can someone help me please.
Last reply by Netherlord, -
- 10 replies
- 394 views
Would that be possible via htaccess and if so how?
Last reply by Netherlord, -
- 0 replies
- 250 views
I can see ip addresses on posts! but my mods can not. And they have the ip tools permission ticked? Im wondering if this is a bug or its just the way it is?
Last reply by Netherlord,
-
Upcoming Events
-
Latest Blog Entries
-
