Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 15.1k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Restore attachments files
- Last reply by abobader,
22,846 topics in this forum
-
- 1 follower
- 2 replies
- 339 views
Some members are requesting to see a member list, I see an online users and staff list but not a general list. Is this possible in v4?
Last reply by Jim M, -
- 2 followers
- 14 replies
- 984 views
Hello, I've upgraded my IPB community to 4.0.2 however,search isn't working nothing will be found.Does anybody know a fix for this ? Regards
Last reply by Pazmanyi, -
- 1 reply
- 256 views
I am on 4.0.2 and trying to upgrade to 4.0.3 through admincp getting this message
Last reply by steve00, -
- 1 follower
- 3 replies
- 279 views
Hi there, In IPB 3.x, we were used to call: $ipsRegistry->ajax->convertAndMakeSafe() … to clean any potential XSS injection in a request parameter. Do you know what we have to do in IPS4 to achieve the same? Thanks a lot
Last reply by LaCollision, -
- 1 reply
- 237 views
I created a test machine to test the 4.0.x upgrade and ran into something which I don't know is a bug or some configuration somewhere. On my production site, I see a post with that contains this string: £350, however in the upgraded test area it is £350 and I am not sure which process may have caused that. I suspect it's not the upgrade, but any help with the cause would be great.
Last reply by RazorSEdge, -
I want dropdown fields where members select a location, but I want the kind when you select Country, and in the box under it, the states for that country appear. How do you do this? It is pretty common but can't see how. Thanks
Last reply by RazorSEdge, -
- 1 follower
- 5 replies
- 276 views
Hi. Is it possible to integrate solutions like PayPal, paymill or stripe in this solution? Im looking for a solution that let me sell ebooks to a very restricted amount of people so I want the cheapest solution. Not expensive solutions like dips or nets. Stig
Last reply by Joel R, -
- 3 replies
- 314 views
Please tell me IPB has this.... This is just......Cant find it 25 is far to few for my board due to the amount of threads that get posted. takes 15 minutes and a thread is lost on the next page. Any modifications?
Last reply by Netherlord, -
- 3 replies
- 293 views
Hi there I am on a Cloud-Community, and have been logging into the ACP on my forum to see this message - which has been there for a while. Now, I have read through all the guides on the Main Website about upgrading, and assume I have to log into the Client Area on the Main IPB Website and press a button there to start the upgrade process. However, that button doesn't seem to exist in the way it seems to in the guide, and I can't find it anywhere else. Now, despite the distinct possibility of looking like an absolute idiot by posting this, how do I upgrade my site to 3.4.7, and/ or IPB 4 when the time comes?
Last reply by Daniel Turner, -
- 0 replies
- 223 views
Hallo, when i clear cookies history from my browser, when i visit my site not loading with first time, i must renew the link, after that alls ok until clear cookies, the problem is in first visit, what is wrong? (i try it with 3 browsers, on differents computers), my site is lifehack.gr i try cache management, template tools, cookie: .lifehack.gr, resychronize topics & forums, disable redirect to new friendly URL format,URL type query string or Path Info and more! now hands up, any help? sorry is for ipb 3.4.7 not for 4
Last reply by icyman, -
- 1 follower
- 0 replies
- 220 views
Before you ask, yes, I've submitted a support request. I can only assume that staff are very busy following the release of IPS4 because I get one reply every 2 days and it still isn't sorted, and I submitted the request last Saturday. I've created a Home page using IP.Content (purchased just a week ago). Using 'Manage Blocks' I added the block 'Customisable Topic Feed' but didn't like it, so I removed the block and clicked 'Finish Editing'. Now, no matter how many times I remove the block and finish editing when the page is refreshed the block reappears. I'm keen to get the Home page finished and usable, but until this problem is sorted I'm stuck. Any advice you can offer…
Last reply by TIPF, -
- 3 replies
- 273 views
Hi, I've changed the URL of my forum and now the icons are missing from both the frontend and ACP. I've updated the file storage settings in the ACP and changed my URL in conf_global but it seems that the board is still referencing the old URL to get the font. Any ideas what else I need to change?
Last reply by lactsl, -
- 2 replies
- 441 views
Hi, I recently upgraded to 4.0.3 and it seems to have mixed up my ad slots. The sidebar is appearing below the header. Is anyone else experiencing this?
Last reply by lactsl, -
- 1 follower
- 2 replies
- 271 views
Hello, The "Cache page output for guests" option in Memcache, cache the pages for Guests and Search Bots, or only for Guests?
Last reply by RevengeFNF, -
- 4 replies
- 315 views
Sorry if these questions were asked before, but I couldn't find anything. I'm trying to fetch 10 files from each download category ID by modifying my templates. I found some reference in recentFiles template, but the $files variable is already passed to this widget with the data.{{if count( $files )}} {{foreach $files as $file}} {template="fileRow" group="widgets" app="downloads" params="$file, $orientation"} {{endforeach}} {{else}} no files {{endif}} So question is, how do I populate $files variable with files from specific category? When browsing category parent, I see 'No files in this category yet.' message. I'm treating parent categori…
Last reply by WhyCry, -
- 1 reply
- 231 views
As the Pages app was not shown as a link after upgrading from 3.4.7 to 4.0.2, I thought I might fix it by uninstalling it and re-installing it. Unfortunately, the site looks this way now I still have acces to the AdminCP ... Pages looks as followed and under System/Applications the Pages app is shown this way I downloaded the Pages app again from the website and wanted to install it. But one needs a tar-file for this and all I get is a zip-file. Any help is appreciated.
Last reply by Nobiliana, -
- 1 follower
- 3 replies
- 340 views
Is the removal of "protected forum" and post counts for forums that guests can view, but not see topics an intended change? On 3.4.x guests or groups with perms set to see forum but not see topics would still see post counts and instead of last post info on the right they would see "protected forum". On 4, post counts are gone and instead of protected forum it now says "no posts here yet" which is VERY misleading. If this is an intended change, could I get some assistance from someone on how to get it back to showing post counts and "protected forum"? As seen in the post below, it makes my board look dead, dead, dead. We need the specific forums visible, but posts no…
Last reply by RazorSEdge, -
- 1 follower
- 8 replies
- 277 views
http://mechanical-engg.com/forum/ Not working properly sidebar is not on screen..one has to scroll right .. and no header on sidebar
Last reply by Saurabh Jain, -
- 1 follower
- 3 replies
- 235 views
I can't work out how to do this on v4. I've tried "this exact term" 'this exact term' +"this exact term" I just get results that contain all of them but not the exact term.
Last reply by 不中用, -
- 7 replies
- 299 views
Might be a stupid question, but how do you create albums in Gallery categories?
Last reply by Tanja, -
- 0 replies
- 197 views
after upgrade some images are missing and it showing black thumbnail
Last reply by Saurabh Jain, -
- 0 replies
- 219 views
When I clicked on the link and run the sitemap geenrator manulaly it gave me the following error Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/mechanic/public_html/forum/system/Db/Select.php on line 350 How to increase memory from WHM
Last reply by Saurabh Jain, -
- 0 replies
- 213 views
In my case 1 All Entry images are missing 2 Polls - some other poll is shown in an entry - may be issue in case of multiple polls Support team is responding once in a 30 hours or even more........ I have a back up but how many daily back ups can I keep ........... Should I move to roll back to old version?
Last reply by Saurabh Jain, -
- 0 replies
- 225 views
Hi everyone, I have a problem with Day and month names, which the system locale will be user, I want to use the exact phrases which is stored inside the language database "Day_0, Day_1, Day_2", please help me fix this issue ...
Last reply by Khalat Jalal, -
- 1 follower
- 13 replies
- 446 views
After install the SimpleBlue4x theme....
Last reply by Kirill N,