Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by Jim M,
23,005 topics in this forum
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- 1 follower
- 2 replies
- 386 views
I had tryed 2 times this tool http://community.invisionpower.com/4docs/system-management/change-your-url-r96/ After i changed path and save, i get blank white page. What it should do? Path are changed after that, but no background processes,
Last reply by Owdy, -
- 1 reply
- 266 views
The blog application has errors (forgot to uninstall the thing before I upgraded the core to 4.0.4) now I'm locked out of Admin CP due to this 500 error caused most likely the blog (got Error logs from it). Don't know how to uninstall the blog app either without going to ACP. Is there a way to fix this? EDIT: Couldn't wait any longer for an answer so rolled back from a backup. Thank goodness the latest backup was hours ago. But for future reference, HOW can I disable an application without visiting ACP? If you can't get in to ACP due to any kind of error, you're screwed.
Last reply by Kevin Carwile, -
- 3 replies
- 554 views
What's the general consensus? I have my new IPS 4.3 site on my own server with my own license. I think that if I have any member upload their images to my site/server, it will fill up to capacity quickly, correct? Is it best to not allow members to upload directly and have them upload using only the image url or where their images are being hosted like shutterfly? Does this new software allow you to limit the size of uploaded images or does it auto resize? Your thoughts...Thanks
Last reply by nwachatter, -
- 1 follower
- 5 replies
- 352 views
my 4.04 is still crashing on iOS despite the changelog says its fixed. others experiencing the same?
Last reply by Zolk, -
- 1 follower
- 4 replies
- 257 views
I have 4.0 installed and I have looked everywhere on the AdminCP trying to find the System Settings page, but I can't find it. On the 3.4.7 version, they had the System Settings page, but now I can't find it. Can anyone point me in that direction to the System Settings page?
Last reply by Brian A., -
- 1 reply
- 249 views
Currently on IPS 4, I used to have a hack that allowed a members signature to show only once per topic. Is there anything out there to make this happen? I've tried searching and couldn't find anything. I am in real need of this, thanking in advance.
Last reply by Koyakami, -
- 2 followers
- 7 replies
- 286 views
Posting new article, theres "Article Image" and "Image". Whats the difference?
Last reply by Koyakami, -
- 1 reply
- 243 views
Hi! I tested IPB4 and at some point, all of a sudden broke. That is, I did not make any changes in the last hour before the error occurred. Everything just went wrong and now is not working. Problematic website - forum.
Last reply by IPBGallery.com, -
- 1 follower
- 2 replies
- 319 views
How to set View new content (new_content_url) to load last 7 days posts than last 24 hours post? Thannks.
Last reply by Gauravk, -
- 0 replies
- 232 views
Master VS Slave if a member joins master site, he will become member of slave site automaticallyIf a menber join slave site... he will become member of master site automaticallyWhich of them are true ? Both or only first one
Last reply by Saurabh Jain, -
- 1 follower
- 4 replies
- 291 views
Hi, i would like to develop some custom media tags for content embedding. Where can i find that option in ACP in 4.0.x? Regards
Last reply by icedream, -
- 0 replies
- 233 views
I have just upgrade from 4.0.3 to 4.0.4, I still some problems: I get "A configuration or server error has occurred" when I try to access to sitemap.
Last reply by duardito, -
- 3 replies
- 501 views
How do I add a comments section to a static page builder page, I created with Pages / IP Content 4.0?
Last reply by Excalibur, -
- 0 replies
- 228 views
What are the pros and corns... How one shoudl choose ? In my case 1 Mechanical Engineering forum 2 Engineering Wall A Mech engg forum has 40 K members, starting new Engg wall B Mech Engg wall will be teh subset of Engg wall Other engineering guys will join engg wall
Last reply by Saurabh Jain, -
- 2 replies
- 247 views
I know that IPS 4 Admin Panel is very sophisticated because of the board itself. However, because of this, I couldn't find the option to hide my member's email address for privacy purpose. I do not want bots and anyone else go to my forums to get member member's email for spamming purposes. Please help me to navigate to a place where I can hide member's email address.
Last reply by Cach Doan, -
- 0 replies
- 272 views
Just a note -- I'm not super tech savvy, so appreciate your help with this. We have a community hosted on IPS, and our main website landing pages basically have a link that point users to sign in the IPS /forum page. For continuity and ease of access, we want to add the IPS login-box directly onto our WordPress website, rather than simply pointing them to the login page as we do now with a link, as it can be confusing for our fairly non-tech savvy users to find the sign in link or understand that while they are on our main WP site, they have to go somewhere else to sign in and actually participate in the community. We'd like the login box to basically have the same …
Last reply by PI Webmaster, -
- 1 follower
- 12 replies
- 509 views
How do you change the date format of the join dates and such in IPB 4?
Last reply by Excalibur, -
- 1 follower
- 0 replies
- 220 views
I have again issue with comments now showing counter. There are comment, but counter says 0 http://hoitajat.net/hoitotyo/ajankohtaista/hoitajaliitoilla-näkemyseroja-erikoissairaanhoidon-ammattirakenteesta-r45/ Last time i made ticket about this, i got responce "I have run a task to recount your items which has corrected the issue." What task does that? I have cron running and also run every task i found manually. Still zero.
Last reply by Owdy, -
- 3 replies
- 281 views
Loving the new board, and enjoying getting to know it and settling in. Brilliant work! Well happy Don't particularly like the round avatars though, how do I change them back to square?
Last reply by socceronly, -
- 1 follower
- 2 replies
- 284 views
I have certain set of moderators, admins, and users that I wish to batch unsubscribe from newsletter option. They all are using same domain email ID. Can I unsubscribe them from sql quickly? Thanks.
Last reply by Gauravk, -
- 3 replies
- 313 views
Just about to upload 404 on Cloud service. This upload has no init.php file. Is that change for 404, not needed, or missing? It seems every other upload had one as far as I can tell. Just being cautious. Thanks
Last reply by socceronly, -
- 2 replies
- 268 views
Hello, the ranking system seems to be working and the rank titles are displaying properly in posts. The ranking icon images are displaying and previewing properly in Admin CP, but the icon images are not showing in posts. Not sure how to fix this, anyone any ideas?
Last reply by George Maciver, -
- 4 replies
- 355 views
cannot find media section nor recache sections. way behind on v4 so cramming now LOL
Last reply by Rhett, -
- 1 follower
- 1 reply
- 335 views
How do i enable that?
Last reply by Owdy, -
- 2 replies
- 278 views
Does any one used the conversion for blogs which had entry images......... I did not find entry image feature in new Blogs of IPS 4..??
Last reply by Saurabh Jain,