Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,915 topics in this forum
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- 1 follower
- 1 reply
- 230 views
Is this fixed or reported?
Last reply by RazorSEdge, -
- 3 replies
- 618 views
I have a self programmed Forum and many many Posts and Members, now i want to import them all to IPB. Is there a "Format" that IPB can read and import? Where can i find a sample?
Last reply by Batnik, -
- 1 follower
- 1 reply
- 236 views
Is Custom Projects and Providers made with Pages app? Or you're use custom code?
Last reply by icedream, -
- 2 replies
- 334 views
Yesterday morningI was testing Amazon S3 as a storageplace for profilepictures. By mistake I wrote wrong name on the storagebucket - and I'm not able to change it again. Nothing is coming to the Storage - and I've been waiting so long for theese tasks to complete. Is it possible to stop them? I can't change the settings
Last reply by Kjell Iver Johansen, -
- 2 followers
- 8 replies
- 755 views
Hi, the default theme includes the Open Sans font (at least in the CSS). Nevertheless, it seems that in my community the font seems nothing like Open Sans. I would say it is more like arial or something. Is there a problem or something we should do to make it really working?
Last reply by xtech, -
- 1 follower
- 9 replies
- 321 views
Could you check my site http://www.juoksufoorumi.fi After upgrade i seems to have theme/css problem. How i should fix it?
Last reply by Sebbo78, -
- 1 follower
- 1 reply
- 238 views
Hi, I'm unsure how to install Badges properly. http://community.invisionpower.com/files/file/7277-badges/ This is the text file that came with it: " /** * App: Badges 3.1.2 * Author: InvisionHQ */ Installation Instructions: 1. Login to your ACP 2. Go to System > Apllications 3. Click the "Install" button 4. Select the TAR file from the unzipped archive and click "Install" But where do I put the Tar file in the FTP or whatever? I apologize, I'm very new to all of this.
Last reply by Nathan Explosion, -
- 1 follower
- 2 replies
- 240 views
Im trying to translate the following: Every {!#[1:day][?:# days]} Every 1 day Every 2 days The possible Values in German are: Täglich Jeden 2 Tag or Jeden Tag Jeden 2 Tag or Jeden Tag Alle 2 Tage how can i translate it using this syntax?
Last reply by Meddysong, -
- 2 replies
- 244 views
So I set it to renew, set the price and set 30 days. I set the original package to 0 and have it include in the price. Now I had two purchases over night while I tried to figure out how to make it subscriptions and neither of them were subscriptions, just one time payments. How do I make it turn into a subscription?!
Last reply by 不中用, -
- 1 follower
- 0 replies
- 239 views
Hello, I just saw sitemap for my forum on Google Webmaster and it isn't completely. It has less then 10.000 links (majority profiles) and on my forum I have apox. 20.000 topics. Can someone tell my why sitemap generator won't generate all of this? (I have sitemap "Number of items to include" set to "Unlimited") Mention: On IP. Board 3.4.7 it generate all topics with cron job.
Last reply by Octavian Dima, -
- 1 follower
- 2 replies
- 372 views
I had tryed 2 times this tool http://community.invisionpower.com/4docs/system-management/change-your-url-r96/ After i changed path and save, i get blank white page. What it should do? Path are changed after that, but no background processes,
Last reply by Owdy, -
- 1 reply
- 256 views
The blog application has errors (forgot to uninstall the thing before I upgraded the core to 4.0.4) now I'm locked out of Admin CP due to this 500 error caused most likely the blog (got Error logs from it). Don't know how to uninstall the blog app either without going to ACP. Is there a way to fix this? EDIT: Couldn't wait any longer for an answer so rolled back from a backup. Thank goodness the latest backup was hours ago. But for future reference, HOW can I disable an application without visiting ACP? If you can't get in to ACP due to any kind of error, you're screwed.
Last reply by Kevin Carwile, -
- 3 replies
- 543 views
What's the general consensus? I have my new IPS 4.3 site on my own server with my own license. I think that if I have any member upload their images to my site/server, it will fill up to capacity quickly, correct? Is it best to not allow members to upload directly and have them upload using only the image url or where their images are being hosted like shutterfly? Does this new software allow you to limit the size of uploaded images or does it auto resize? Your thoughts...Thanks
Last reply by nwachatter, -
- 1 follower
- 5 replies
- 338 views
my 4.04 is still crashing on iOS despite the changelog says its fixed. others experiencing the same?
Last reply by Zolk, -
- 1 follower
- 4 replies
- 245 views
I have 4.0 installed and I have looked everywhere on the AdminCP trying to find the System Settings page, but I can't find it. On the 3.4.7 version, they had the System Settings page, but now I can't find it. Can anyone point me in that direction to the System Settings page?
Last reply by Brian A., -
- 1 reply
- 240 views
Currently on IPS 4, I used to have a hack that allowed a members signature to show only once per topic. Is there anything out there to make this happen? I've tried searching and couldn't find anything. I am in real need of this, thanking in advance.
Last reply by Koyakami, -
- 2 followers
- 7 replies
- 275 views
Posting new article, theres "Article Image" and "Image". Whats the difference?
Last reply by Koyakami, -
- 1 reply
- 234 views
Hi! I tested IPB4 and at some point, all of a sudden broke. That is, I did not make any changes in the last hour before the error occurred. Everything just went wrong and now is not working. Problematic website - forum.
Last reply by IPBGallery.com, -
- 1 follower
- 2 replies
- 309 views
How to set View new content (new_content_url) to load last 7 days posts than last 24 hours post? Thannks.
Last reply by Gauravk, -
- 0 replies
- 221 views
Master VS Slave if a member joins master site, he will become member of slave site automaticallyIf a menber join slave site... he will become member of master site automaticallyWhich of them are true ? Both or only first one
Last reply by Saurabh Jain, -
- 1 follower
- 4 replies
- 282 views
Hi, i would like to develop some custom media tags for content embedding. Where can i find that option in ACP in 4.0.x? Regards
Last reply by icedream, -
- 0 replies
- 226 views
I have just upgrade from 4.0.3 to 4.0.4, I still some problems: I get "A configuration or server error has occurred" when I try to access to sitemap.
Last reply by duardito, -
- 3 replies
- 478 views
How do I add a comments section to a static page builder page, I created with Pages / IP Content 4.0?
Last reply by Excalibur, -
- 0 replies
- 220 views
What are the pros and corns... How one shoudl choose ? In my case 1 Mechanical Engineering forum 2 Engineering Wall A Mech engg forum has 40 K members, starting new Engg wall B Mech Engg wall will be teh subset of Engg wall Other engineering guys will join engg wall
Last reply by Saurabh Jain, -
- 2 replies
- 234 views
I know that IPS 4 Admin Panel is very sophisticated because of the board itself. However, because of this, I couldn't find the option to hide my member's email address for privacy purpose. I do not want bots and anyone else go to my forums to get member member's email for spamming purposes. Please help me to navigate to a place where I can hide member's email address.
Last reply by Cach Doan,