Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 4 replies
- 282 views
Hello, how can I disable some HTML-Tags? Or better: I just want to allow some of them with a whitelist? It seems BBCodes are gone now, but I don't want that users can change font type or background color of posts. I can change view permission of the button but this does not disable the HTML code itself. Everyone can write and style within Word/Office and copy all the format styles into the post.
Last reply by opentype, -
- 0 replies
- 260 views
I deleted a forum category with its sub forums by mistake today , is there a way i can retrieve it ? i am using the IPB hosting. thanks
Last reply by nuberry, -
- 0 replies
- 271 views
I have notice how good is ips4 with languages right now, you can translate so many areas that is perfect. But my question here is if it is possible to post events in the calendar in different languages? I have a automobile forum and I would like to use the calendar to include the motorshows around the world, so it would be very nice to put something like: So everything will be ok for every user with different languages (title, dates, image, location) except the description of the event that should be different for spanish people, german, french, italian... Is this option possible? If not any alternative different to post 6 times the same event just to change the descript…
Last reply by Subzero-mb, -
- 1 reply
- 256 views
Hello, I installed IPS4 and noticed the chat runs not on my server (something like ips-chat-service.com). I did not know that a core feature depends on a (from the view of my visitors and me) 3rd party server/service. How can I run the chat on my own server only? I try to run a very anonymously site (only strict tls connection, no server logs, no analytics, no ip logging at all...). To pass the chat traffic/content through another server is no option for me. Best regards
Last reply by Subzero-mb, -
- 0 replies
- 217 views
as I can delete the url permanents / forum / y / topics / ? thanks !
Last reply by lot3k, -
- 6 replies
- 268 views
I'm not sure if this is a bug or not. But when I clicked on "MONTH" category, it shows this. However, all others work normal. Like Week, Year, and All Time. Is there any fix to this? The link to my new forums is www.br-forums.com Please help.
Last reply by pesci, -
- 10 replies
- 413 views
Anyone else encounter this so far? Upgraded from 4.06.1... No errors. AdminCP is completely blank after logging in. Deleted files in datastore. Still blank. Submitted critical ticket as my board is currently in offline mode for the upgrade. (won't do that again) Ticket 917293
Last reply by Daniel F, -
- 0 replies
- 209 views
On my board the emails do not display on iphones. I tried to figure out why and found out that if the email wrapper gets to big in size (stylesheet, spacer images etc..) then the iphone do not display the mail. this works: {$content|raw} and this does not: {$content|raw}text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text te…
Last reply by Batnik, -
- 1 reply
- 216 views
Ok, I give up. I have looked through every single menu option. How do you upgrade someone from one group to another based on post count?
Last reply by socceronly, -
- 2 replies
- 275 views
If allowed or possible or if anyone knows, how can we replicate the IPS4 Feature Plan for ourselves and our own content?
Last reply by Chosen1, -
- 1 follower
- 9 replies
- 268 views
I'd like to create a page which shows the records from a certain database. However, when clicking the title of one of these records, I want the user to be directed to a specific forum post instead of the record content. It would be perfect if I could submit that forum post link whilst creating a record, the same way I'd add the title et cetera. Is there a way of doing this? Cheers!
Last reply by kevinsuave, -
- 2 followers
- 1 reply
- 277 views
Is there way to show it allways open? Bebause it works totally random. Sometimes it wot open if you dont reaload whole page. Annoying...
Last reply by Owdy, -
- 1 reply
- 274 views
These are 4. I think they are 4.0.6.1, at least one of them is. I put in a support ticket, just wondering if other people had some solution, but then I can't get to the AdminCP anyway...
Last reply by socceronly, -
- 1 follower
- 7 replies
- 333 views
Hi, I just bought IPB and I got the following questions: Is the Dutch language available for IP.Board (and their addons) 4.x?Is there a membership plugin/addon to charge forum members for access to certain forums? Is there a 3rd party plugin that supports awards/points based on their forum activity for version 4.x? (I have only found a solution for version 3.4)Thanks!
Last reply by Ahmad E., -
- 1 reply
- 229 views
After upgrade from 4.0.6.1 to 4.0.7: It seems that the link to login and signup was removed when viewing from mobile device. Also, from the admin CP the forums->categories/sub-categories could not be reordered anymore.
Last reply by Rean Niosco, -
- 2 replies
- 274 views
I'm likely missing the obvious but using the Theme command of 'Set as Members Theme', sets the theme for the entire site membership but as it does not seem to include setting it for guests it does not set theme as the site default. I've been through, I think, every option I can see in the ACP and I can't see one for changing the global default theme setting. So how do I change the default global theme?
Last reply by tekguru, -
- 1 reply
- 390 views
Trying to do a fresh install of IPB 4.0 on a test site and am running into an issue on the install. The install page doesn't load and digging into the php error logs, I find this every time I attempt to load the page: PHP Fatal error: Invalid opcode 153/1/8. in /srv/joinsg/test/htdocs/system/Http/Url.php on line 1108Checking the 4.0 requirements script, it looks like everything checks out: (Currently running centos) http://i.imgur.com/0jfWMnn.png It seems to be a caching issue, but I'm not sure where to begin. In terms of eAccelerator, here is the versions: Zend Engine v2.3.0, Copyright (c) 1998-2013 Zend Technologies with the ionCube PHP Loader v4.7.4, Copyright (c) …
Last reply by Jason P., -
- 0 replies
- 247 views
for the last few days the client area has been very very slow . today i cant get on it at all just spins waiting for use.typekit.net i have tickets on the go and need to be able to access it . please fix the issue
Last reply by W4L, -
- 2 replies
- 299 views
I'm having problems converting my forum, as the background process keeps stopping or don't start at all. There is no error logs, so I assume the task never starts. I don't have access to cron on my host (), but that dosen't really matter if I can't complete it even when I'm running them manually. When i try to run it manyally, the circle never stops. Is there a way to run the conversion process first? Or anyone have any suggestions to fix this? I'm asking here before I send a support ticket, and in which case, do I need some debugging info from somwhere?
Last reply by Charles, -
- 2 replies
- 258 views
I have almost everything ready in my test forum to prepare the upgrade from ips3 to ips4 in my live site. But today when I include the language files "spanish" I see all my forums title and description have disapeared. Now in the index of the forum appear all my subforums like this: I know now ips has the possibility to give a different title and description in spanish, another in english... etc But I was expecting to see when you upload a new language pack the system will keep the same title and description as default and then if you want you can change it. Is this option possible, keep the same title and description for the forums when you upload a new language pack? I…
Last reply by Subzero-mb, -
- 1 follower
- 4 replies
- 367 views
Now I am testing IPS4 I want to include some of the functions I used in my website with IPS3. One of them is the possibility to create a new topic outside of IPS suite. With IPS3 was very easy, you just call the topic posting library and give the title, author and message of the topic... $classToLoad = IPSLib::loadLibrary( IPSLib::getAppDir( 'forums' ) . '/sources/classes/post/classPost.php', 'classPost', 'forums' ); $classToLoad = IPSLib::loadLibrary( IPSLib::getAppDir( 'forums' ) . '/sources/classes/post/classPostForms.php', 'classPostForms', 'forums' ); $this->post = new $classToLoad( $this->registry ); $this->post->setBypassPermissionCheck( true ); $this-…
Last reply by Subzero-mb, -
- 1 follower
- 3 replies
- 294 views
Good Morning! Currently, my URL bar looks like this. I would like to change it from showing the Ip to showing the domain that I purchased. Where and how should I go about doing this? I am very new to running websites and have virtually no experience with the techy side of it. If someone can give me a step by step guide (a link if one exists, I'm sure this question has been asked before but I didn't find it when I browsed the forums) that would be great. I'd like to get my site up and running and having visitors, but I obviously can't run a forum with a naked IP like that. Help, please? Thank you for your time, Austin P
Last reply by AriCode, -
- 1 follower
- 3 replies
- 283 views
I have a made a small classified app with IP Content and set all the required permission for members to post and edit their classifieds, but can't find a way to give members an option to delete their own classifieds. http://carnity.com/content/classified Appreciate any advise to give delete right to each member for deleting their own classifieds. Thanks
Last reply by Gauravk, -
- 1 reply
- 255 views
hi, I would like use a developer mode for know all variable available in each of my block, database, etc. I have a question for you. I upload a last version of developer tools and i created file contants.php and I add a code in my file <?php define( 'IN_DEV', TRUE );But, when I refresh my page, i always have a Whoops page and when i change true for false in constants file, i have this error message. All of applications IPS is installed. Thank's in advance for your help, Stef
Last reply by Stephane, -
- 2 replies
- 314 views
Hi, My community has been asking to switch our profile photos back to the rectangular shape. How can I do this?
Last reply by ehren.,