Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Log files growing at a massive rate...
- Last reply by teraßyte,
23,016 topics in this forum
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- 0 replies
- 224 views
I have a questions, i have a database with the article, when i create new page i must create a new database or i can use the same database in another page? the interface don't leave me to use the same database in different pages with page builder
Last reply by Willy_Coyote, -
- 2 replies
- 270 views
How do I modify the navigation bar to only put the links I want shown?
Last reply by TardSeeker, -
- 1 reply
- 263 views
Hello all, Just moved from IPB 3.x to 4.x and everything works fine except that the theme seems to sort of dissapear after browsing the forums for a bit. I tried clearing caches, changing cache between file and sql, but nothing makes a difference, the forums look ok and when you then browse through a few topics (and also in admin) the whole GUI is gone and it looks like just text without any gfx. Could someone pls tell me what this is? forums.gameconnect.net thank you
Last reply by mbnn, -
- 1 follower
- 2 replies
- 257 views
Maybe silly question, but i ask. If i have enabled cache 300s for quests, does that affect to view counter?
Last reply by Owdy, -
what is change in 4.0.8.1? how i create this in new page template? Frontpage Template: This is the template used when listing records within a given article category, and on the articles index page This template has the code in it to show a listing of articles, and can be assigned for use at a per-category basis.how i create front page template i don't find it... When you create a page template, you will want to be sure that you specify where the content should show within the page template. The template tag help window will show you the proper tag to use. That tag is: {ccs special_tag="page_content"}
Last reply by Willy_Coyote, -
- 1 follower
- 10 replies
- 365 views
Hi, I can't find this feature in my PC Admin and nothing displays on topics... Is it this feature was withdrawn from the Forum application ? Edit: Here, I see Recently Browsing... so there must have a parameter... but can't find it Edit 2: Oh ok found it... it's a widget
Last reply by LinkMania, -
- 0 replies
- 216 views
Hello, is there a way to group rss feeds from forums categories in one (like in IPB 3)? I need one RSS feed with latest posts/topics to auto-post them in FB and Twitter.
Last reply by gaby, -
- 0 replies
- 259 views
We have just been notified that the thumbnails and cover image of a private album are still visible to the public. Clearly, 'private' or 'invite only' albums should not feature in any way, shape or form to the public. Anyone else come across this or is there a way to fix it. Our community is furious about it.
Last reply by Greenman, -
- 1 follower
- 4 replies
- 412 views
How do I stop the guest group (unregistered) from being able to view registered members profiles on v4? There must be a setting somewhere? Thanks.
Last reply by 4themusicman, -
- 1 reply
- 400 views
Nexus/commerce question! How do I change the e-mail notification, when a customer buy a file of mine, to only show the notification on the board. Many files, many e-mail. I Don´t like when the e-mail is spammed from nexus.
Last reply by Adriano Faria, -
- 4 followers
- 28 replies
- 969 views
Okay firstly we run on a hosted server with not a lot of resource, no guaranteed CPU and 1.5Gb RAM. With IPS 3.4.7 we ran fine with no CPU overhead at all. Since uplifting to IPS4 we're running in burst mode most of the time and our host is recommending we move to a higher spec hosting plan which we can't afford and which will likely close us down. So far to reduce loads we've: Turned block refreshes from 5 to 7 minutesTurned off all blocks we can manage withoutTurned on Guest page caching 30 secondsEnsured we're using GZIP on the serverMod_defelate is being utilisedMod_expires is onBought a low resource using themeDisabled the Calendar module as we don't need it.Tried Me…
Last reply by tekguru, -
- 1 follower
- 0 replies
- 287 views
I'm in the process of upgrading. Does anyone know the following information to be put into the "Server Details" part of the installation? Port Socket Table Prefix I currently get the following message at this stage: "Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) "
Last reply by Trevor Carey, -
- 1 follower
- 9 replies
- 328 views
Hello, I just setup a 4.0 test installation of my community and so far I like it. I want to enable the sidebar but I cannot find anywhere the option to enable it, can you help me?
Last reply by Subzero-mb, -
- 0 replies
- 242 views
hey there, is is it natural to lose all the unread posts during the upgrade, what I mean is its like all unread have been marked as read? Cheers!
Last reply by Nukeproof Mega, -
- 0 replies
- 293 views
I want to share my sphinx.config for enhancing the search system to enable wildcard searching. E.g. if you search for "inv" search results also displays "invision" etc. index ips { type = rt path = /var/lib/sphinxsearch/index rt_field = index_title rt_field = index_content rt_field = index_tags rt_attr_bigint = index_object_id rt_attr_bigint = index_item_id rt_attr_bigint = index_container_id rt_attr_bigint = index_author rt_attr_bigint = index_views rt_attr_b…
Last reply by Gnuru, -
- 1 follower
- 6 replies
- 317 views
After upgrading to IPB4, all of my IP.Content pages that contained PHP stopped working. I tried creating a new page and using the standard but nothing works. How do I use PHP in IP.Content now?
Last reply by Jay4255, -
- 2 followers
- 14 replies
- 640 views
I am going to upgrade to 4.0, and I am a tad confused at the page containing the instructions, the instructions address new installations, and upgrade via ACP but that ACP upgrade option is only valid after 4.0 is already installed. So my big question of the day, do we treat the upgrade process like a new install? Do I just simply follow the instructions for new install as outlined below? Do I simply upload the 4.0 files to our home directory where our 3.4 exists, and let the 4.0 files overwrite and update? Thanks for any clarification on this folks! Installing is very easy on your own server. You may wish to use our requirements checker to be sure your server supports ou…
Last reply by JohnCourt, -
- 1 reply
- 239 views
I'm having success with embedding most images into posts, but there are some images I'd like to embed that don't end with .png,.jpg and has the URL format like this: https://www.tradingview.com/x/ZOoGrmQ8/ As opposed to http://www.something.com/image.jpg type URLs. How can I modify IPB to allow these types of images that don't have a file and extension name? I've been able to embed these types of images in NodeBB. Thanks.
Last reply by Astrals, -
- 0 replies
- 223 views
Is there any way to remove the website name from the title tages, and the category name also. I would prefer to have title tags made up of only the topic title. I am guessing we would need to edit the function that builds the title. Where would this be located?
Last reply by Vroom, -
- 0 replies
- 218 views
is it possible to enable signatures in certain groups only? My site will be made up of business owners and general members so I was hoping to only allow biz members to have signatures. I cannot see this anywhere if it is already possible so perhaps I need to pay somebody to help with this if possible to do thnx ooooh I think I just found out how. It's in the member groups to allow/dont allow signatures etc sorry about this but anyway it might help somebody else
Last reply by kar3n2, -
- 4 replies
- 285 views
Downloaded the zip, copied files to server, but when I try to run install it states it is locked. Anyone know how to unlock the installer?
Last reply by GoAncestry, -
- 14 replies
- 663 views
Hello, which is the email address used by contact us form (http://community.tld/contact/)? I used it, received the message "The email was sent to administrators!" but i didn't received something. P.S: Emails from PM or Registration form are received.
Last reply by gaby, -
- 2 replies
- 250 views
Hello, today i needed RSS feed from my forum. I checked it and i saw that it returns a 404 not found error. For example: http://pctroubleshooting.ro/forum/124-hardware.xml On IPB 3.x.x RSS works fine. I didn't changed anything. Can anyone tell me why now, on IPB 4.x.x, it returns 404? Thank you!
Last reply by gaby, -
- 0 replies
- 228 views
Hi I am installing a new google like ad supplier... they are a startup faith based company.. https://beaconads.com/ I do not know where to install this code they gave me.. Would appreciate some help Thanks!
Last reply by Stan Jensen, -
- 1 follower
- 20 replies
- 857 views
Anyone?
Last reply by Gary_J_Wright,
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