gaby Posted June 16, 2015 Share Posted June 16, 2015 Hello, which is the email address used by contact us form (http://community.tld/contact/)?I used it, received the message "The email was sent to administrators!" but i didn't received something.P.S: Emails from PM or Registration form are received. Link to comment Share on other sites More sharing options...
ipbfuck Posted June 17, 2015 Share Posted June 17, 2015 i've try in My website, and i receive without problem: System, Setting, Email Setting, Incoming email address Link to comment Share on other sites More sharing options...
gaby Posted June 17, 2015 Author Share Posted June 17, 2015 What email address are you using? (@gmail.com, @yourcommunity.tld)? Link to comment Share on other sites More sharing options...
ipbfuck Posted June 17, 2015 Share Posted June 17, 2015 *darkwolf.it (Google apps domain = gmail). Link to comment Share on other sites More sharing options...
gaby Posted June 17, 2015 Author Share Posted June 17, 2015 Strange. I still cannot receive emails from contact form. I changed the incoming email address and still nothing... Link to comment Share on other sites More sharing options...
GriefCode Posted June 17, 2015 Share Posted June 17, 2015 Just tried it for me also. I can confirm that i didnt recieve a mail. Are you using also mandrill, maybe that can cause it, im not sure Link to comment Share on other sites More sharing options...
gaby Posted June 17, 2015 Author Share Posted June 17, 2015 I don't use mandrill.. Link to comment Share on other sites More sharing options...
ipbfuck Posted June 17, 2015 Share Posted June 17, 2015 Your mail setup is in php or smtp?i've in php... also, try to see For errore in error log! Link to comment Share on other sites More sharing options...
gaby Posted June 17, 2015 Author Share Posted June 17, 2015 PHP Mail. Email error logs? Link to comment Share on other sites More sharing options...
gfcguy Posted June 17, 2015 Share Posted June 17, 2015 same issue on my 4.0.8 website (not live yet) ... php and no error log ... email test via ACP works, just not receiving incoming messages (just like gaby) Link to comment Share on other sites More sharing options...
gaby Posted June 21, 2015 Author Share Posted June 21, 2015 I opened a ticket Link to comment Share on other sites More sharing options...
wmarcy Posted June 21, 2015 Share Posted June 21, 2015 same issue on my 4.0.8 website (not live yet) ... php and no error log ... email test via ACP works, just not receiving incoming messages (just like gaby)I am right there with you. Looking for a fix for this. Link to comment Share on other sites More sharing options...
gfcguy Posted June 22, 2015 Share Posted June 22, 2015 I opened a ticket Please keep us posted on how things go with this ticket on this issue @gaby Link to comment Share on other sites More sharing options...
gaby Posted June 22, 2015 Author Share Posted June 22, 2015 I will, don't worry. Link to comment Share on other sites More sharing options...
gaby Posted June 28, 2015 Author Share Posted June 28, 2015 The support guys discovered that the contact form works fine if at the incoming email is used an email like blabla@owndomain.tld.If i use an iocoming email like blabla@yahoo.com or blabla@gmail.com for some reasons (it is not known exactly why) the emails aren't received.So, in present i use contact@owndomain.tld and the contact form is working fine. Link to comment Share on other sites More sharing options...
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