Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after server migration
- Last reply by Jim M,
23,023 topics in this forum
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- 0 replies
- 266 views
Hi, When user is banned on site how to change that message what i want?
Last reply by Gustas Diksa, -
- 2 replies
- 234 views
Hello, As an admin, I'm trying to mark this question as answered -- however I only have up and down options. What am I missing here? Thanks, BostonBob
Last reply by BostonBob, -
- 0 replies
- 215 views
Any idea what would cause this (on a tablet in this case). When clicking quote nothing happens and he has to scroll down to the editor, where he finds attachment stuck on loading.
Last reply by marklcfc, -
- 1 follower
- 7 replies
- 415 views
How can I remove the light border from around my members profile photos / avatars. As this spoils the avatars!! In the image below you can see the borders around the Middlesbrough Crest.
Last reply by boro_boy, -
- 1 follower
- 2 replies
- 242 views
Morning, I'm in the process of building my site and decided to purchase IP.Gallery and IP.Nexus. Downloaded the ful package from my client area, upload it in the normal way and then installed it. However, in the Applications page, it shows that both packages are there but it says they are out of date (even though the version numbers all match that of the board). It's telling me the application is locked and can't be enabled until it's updated. I can access some fo the features/options but I'm unable to edit the permissions. Is this a known bug or am I missing something?
Last reply by All Cars Online, -
- 0 replies
- 248 views
Can a group not be hidden? Is it either permanently active or delete and all wiped from the posts? Should be an option to hide the group but keep the emoticons in the posts. I could then move emoticons I no longer wish to be used to said group, but keep them in posts.
Last reply by marklcfc, -
- 0 replies
- 252 views
Whats the cause of this? All week I have averaged 800-1000 online (during 30 minutes), since upgrading during the early hours 500 has been the most online. So there must be a cause for this, were the figures previously not genuine? On another note everyone having to log in again was annoying.
Last reply by marklcfc, -
- 0 replies
- 250 views
I've seen only 1 post regarding this and was wondering if there was a real guide on how to set up the following: Paid Subscriptions that expire either monthly or yearly THAT DON'T AUTO RENEW(just expire on their own, user has to manually purchase after) (If its that renewal tab then I'ma hate myself for a while)
Last reply by ElliotHM, -
- 3 followers
- 16 replies
- 497 views
In IPS3 I dissabled the permissions for guests to Download Attachments, so they cannot see pdf, zips or images. Now in IPS4 guests has the same permissions but even when they are not able to dowload pdf's in my site they can see all photos uploaded by my users. Why? How can I do to keep the attached images hidden for guests like I used to do in IPS3? Thanks.
Last reply by pequeno, -
- 1 reply
- 282 views
Is there a way to give permission to members individually for signature links rather than group setting?
Last reply by Boomer12, -
- 1 follower
- 0 replies
- 255 views
Hi, I was wondering whether Template Syntax is valid on an IP.Content page? I have a simple test page I'm using to try things out on, but it's not exactly cooperating. {{if member}} <p>Hello, {member.get_name()}</p> {{else}} <p>Hello world. Gtfo and login</p> {{endif}} All I get back is: Note: I've tried "{member.name}" before using "get_name()" (what I found in "system\Member\Member.php" which I don't even know which methods are valid in template syntax.) Misc. additional questions: Where do I look to find applicable values for member? Is it just database fields (from core_members table)? Or maybe does it map to…
Last reply by ZackL, -
- 1 reply
- 321 views
I upgrade my web hosting to a bigger plan and now all my themes, plugins etc etc are gone. My posts from the last 6 hours are gone, certain forums are missing for some members and some members can't even view the home page. Some members can still see the theme, but no plugin. Others can see plugin but no theme. Most cannot see any of it. I have tried on 4 different computers, 3 mobile devices after clearing my cache/history etc and it still doesn't work. What went wrong?
Last reply by goblues, -
- 0 replies
- 291 views
I successfully installed IPB v4 but I'm noticing when i try to create a forum under a category I can't because I haven't set its parent. However.... I can't?
Last reply by ElliotHM, -
Article RSS
by Owdy- 1 follower
- 0 replies
- 208 views
http://hoitajat.net/hoitotyo/?rss=1 Theres only 1 article. How do i enable more?
Last reply by Owdy, -
- 3 replies
- 477 views
Hi, Have a couple of issues with the menu manager i was hoping to understand better. In IPS3, the menu manager was only possible with IP.Content, which i have. Now in IPS4, it is much easier to access. However: 1) The drop-drop menu now has to be 'clicked' to show the children of the drop down menu, whereas in IPS3, just hovering the mouse cursor over the drop down menu would drop the sub-menu down automatically. Is there anyway to make the sub-menus drop by just hovering over the button? 2) The main menu button, is not possible to be a link anymore. It is solely there to be able to drop down the sub-menu. I would like the main button to also be a link. Is …
Last reply by InsideEdge, -
- 0 replies
- 271 views
Hi, In the main page of the gallery, the albums/categories looks squashed (height-wise), is there anyway to increase the height? In IPS3, the albums/categories were much taller (more of a square than a rectangle). Thanks in advance!
Last reply by statusjpn, -
- 1 follower
- 4 replies
- 315 views
Yeah, right I know I have been playing about but: I was trying some seo stuff today and now it seems some of my urls want to add index.php into them from the board index - If I take the index.php out it just goes to the board index Any offers regards
Last reply by Prank, -
- 2 replies
- 308 views
Hi there. I just see another day one topic with "Ban and move to group banned users" but now I can't find this. Is that possible to get all members banned, moved "automatic" to the group of "Banned Users" and then when ban expire they back "automatic" to members group or this should moved to other group manually? I see that option in ACP, but when you click in "permanent" its hide the option and if you are OUT of ACP, and try ban user in the normal forum, we don't have this option. If someone can help. Thank you for our time!
Last reply by Phantro, -
- 1 reply
- 255 views
Hello, I followed Rikki's tip that he showed on this page -- While I have my custom image showing up on my front pages, they are not showing up on my Forums / SUBPAGES. And I'm getting fontawesome icons. How do I fix this? Thanks, BostonBob
Last reply by BostonBob, -
- 3 replies
- 308 views
How can this be?
Last reply by SJ77, -
- 1 follower
- 3 replies
- 252 views
Hi, Can anyone help me how I can get selective profile information to appear under the avatar when they post?
Last reply by BN_IT_Support, -
- 1 follower
- 6 replies
- 464 views
Hi, My hosting provider setup a new SSL for my domain and I want to change the http to https on my community. Does anyone knows what steps must do to have https?
Last reply by HappySmoking, -
- 5 replies
- 381 views
Hi all, I am trying to install Tapatalk and am failing miserably. I need to install the 'mobiquo' folder within the forum root directory but I have no idea where that is? Can anyone help?
Last reply by antr12, -
- 5 replies
- 719 views
Noticed script imageproxy.php using a lot of my server resources. Wondering what it is for? Thank you
Last reply by Adlago, -
- 8 replies
- 287 views
Does anyone use SparkPost? Any good?
Last reply by NoGi,
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