Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,920 topics in this forum
-
- 0 replies
- 233 views
Is there a tool / task to rebuild the screenshots and thumbnails for IPDownloads 4.2.2? I'm coming up blank searching for the answer in the forums and guides. Maybe someone here has a definitive answer or can point me in the right direction? Thank you.
Last reply by thompsone, -
I was wondering how I could remove index.html from my links? Edit: Ignore me, I'm an idiot and had the files in the wrong directory.
Last reply by ahc, -
- 1 follower
- 12 replies
- 787 views
So I think I have a trojan virus on my site It keeps repeatedly uploading a folder (says something about an invoice) with a php file within it I've downloaded fresh files from here and overwritten and then ran upgrade but it still happens What's the fastest and best way to eradicate trojan /viruses from forum software please?
Last reply by Mark Round, -
- 8 replies
- 355 views
In fluid view I would like to select a forum without it's subforums For example, we have a forum of games with subforums related with the some most played games... I don't want to see topics about most subforums Is there a way to configure this?
Last reply by Martin A., -
- 0 replies
- 268 views
Hey guys! I recently bought a license to IPB. I had been running an unlicensed version of 3.4 for a few years and finally had enough money to buy a license outright. I was successfully upgraded to 4.2 after working out a few kinks, but now I've run into a large one now that the upgrade is complete. Whenever I try to edit the first post or title of a topic (new or old), I get the following error Sorry, there is a problem Something went wrong. Please try again. Error code: EX0 TECHNICAL DETAILS Exception: DateInterval::__construct(): Unknown or bad format (PT100000000000000000000000000H) (0) #0 /home/platinumthreads/public_html/system/Content/Item.php(684)…
Last reply by Platinum Threads, -
- 0 replies
- 201 views
Do the shared streams get removed on upgrading from 4.1 to 4.2? I have members complaining. Geez! This is probably the cleanest upgrade ever yet members still find something to complain about...
Last reply by Michael R, -
- 1 follower
- 0 replies
- 207 views
Make twitter links clickable in profile? Is it a setting or am I missing something? thank you
Last reply by GoDuBois, -
- 1 follower
- 3 replies
- 265 views
How often do stock levels update in Commerce? Not sure if a script has to run or my site is acting hinky. JM
Last reply by socceronly, -
- 3 followers
- 7 replies
- 348 views
Hi, is there a way to have the "About Me" tab as default in profile view instead of the member activity tab? Regards
Last reply by sweethoney, -
- 5 replies
- 249 views
Google play Itunes windows amazon Blackberry these 5 links should also be included in the social profiles How can we add these links if i do not want to wait.. for idea to get accepted or not by IPS
Last reply by Joy Rex, -
- 2 followers
- 12 replies
- 450 views
No, I most certainly don’t.
Last reply by Joel R, -
- 0 replies
- 325 views
Hi all, Has anyone here heard of PostLoop for engaging members? If so, is it safe and how does it work?
Last reply by 24411yesahc, -
- 0 replies
- 232 views
We have just started using Clubs. I like it. But, for Groups who choose to go Private and send out Invites, their Invites are not going to the member they invited. Any suggestions?
Last reply by CrazyCalmMedia, -
- 1 follower
- 5 replies
- 269 views
I am converting several Forums to Clubs. Is it possible to create a Club and assign a different Owner? I don't want to be the "Owner" for all these Clubs. I guess I can editing them later, but would be nice to do it on the creation.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 235 views
Is there any way of putting an announcement within the messages sections?
Last reply by optrexnz, -
- 1 follower
- 4 replies
- 245 views
I've been using the forum software for several years, but am extremely new to using the Gallery Application. Until now we have disabled the Gallery and allowed members to post photos in a "Photo Forum" within forum topics. I am testing the Gallery to see if it can meet our needs. The first query I have is:- Where a member posts photos in our photo forum, other members can "Like" the topic. In Gallery they can "Like" the album AND each individual photo. Is it possible to prevent the liking of each photo and limit it to just the album?? Many thanks Bill
Last reply by AndyF, -
- 0 replies
- 244 views
This probably isn't possible, but I won't know unless I ask! I have two communities at different URLs. Can I transfer threads from one site to the other site? Thanks in advance.
Last reply by ItsJustMe, -
- 2 followers
- 4 replies
- 235 views
Maybe I hit an option somewhere, but when people click on image on my site, they are not getting the nice pop up photo, they are dowloading. Does anyone know how to shut that off so that the enlarged photo will be display when clicked?
Last reply by JEFF MACK, -
- 1 follower
- 7 replies
- 264 views
Is there a setting specific for articles to be pushed up to Our Picks? I am not seeing a way to do this. Is this a database option? Thanks!
Last reply by Joel R, -
- 3 followers
- 8 replies
- 310 views
Hello, since IPS 4.2.1 sometimes appears the tab "More" in Menu. But there are the same number of tabs, and sometimes appears all tabs and no "More" tab. How to prevent this? I don´t like "More" tab and I do not understand why this happens
Last reply by opentype, -
- 1 reply
- 355 views
Hi all, I made the mistake of turning on forum archive and now I cannot seem to unarchive the topics. Am I missing something?
Last reply by Netherlord, -
- 4 replies
- 316 views
I am in 4.1 and haven't upgraded yet to 4.2. (I plan to soon, I have reasons for the delay, that's not the point). I've found myself administrating and moderating my Board on my iPad 95% of the time as opposed to my desktop iMac. I noticed you can't upload a new ad file using an iPad, when creating a new ad in the native IPS advertising application. You choose to upload a file and hit Choose Single File...and nothing, nada. I created a low priority Ticket to see if this was true, and haven't gotten a sufficient answer. I added to that ticket that at the least I would like to know if this issue is corrected in 4.2. Nothing. So, if anyone is on 4.2 and an iPa…
Last reply by Joy Rex, -
- 1 follower
- 7 replies
- 387 views
Is it possible to remove the Promoted by section and social links off of the Our Picks page?
Last reply by MikeChristopher, -
- 2 replies
- 291 views
never mind
Last reply by Michael R, -
- 2 followers
- 3 replies
- 234 views
where is the option I have 500 MB rar file in google drive,... I want to submit a url - Where is the option to submit url in a category
Last reply by Sirmadsen,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
