Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- topic link goes to wp admin login page
- Last reply by Jim M,
22,829 topics in this forum
-
- 1 follower
- 10 replies
- 342 views
hey guys, we don't call our 4.2 Clubs - "Clubs", so is there a way for me to change the URL from clubs to something else? Thanks!
Last reply by JustHatched, -
- 1 follower
- 0 replies
- 257 views
We have several payments methods but we would like to restrict the gift cards to only one. How can we do it? At the moment all payment methods are offered when buying a gift card.
Last reply by Sonya*, -
- 1 follower
- 7 replies
- 302 views
Hi, we have over 200 clubs migrated from the 3.X Groups. They are very active and we start to optimize them. The most clubs are created by admin, users are not allowed to create clubs in our community. When the clubs are created, then a fake user "Club Administrator" is the owner of the club, till one of the members wants to be a leader of the club. One of the things I do not really understand is - why there is an owner and the leader? What is the concept behind these two? Do you use both in your community? Can you give an example how do you define them and why? How do you decide who is the owner and who is the leader? Why the leader of the club cannot change t…
Last reply by Sonya*, -
- 1 follower
- 2 replies
- 282 views
I would first off, like to thank you all for your guidance and thoughtfulness, particularly @simonle for his help with my last question found here. This time I am stumped with the 'blog' widget; I am trying to get [1] to size to about 1.6rem without resizing [2] or anything else on the site, I wanted to isolate it to just this section. I really would like to thank everyone who has answered the calls for help from this novice in the field. I really am thankful. My project would not be where it is without the kind help from all of you. I've isolated the code to one small particular block of coding, but every time I resize [1] it is including [2] which I am t…
Last reply by Brian Klein, -
- 2 followers
- 2 replies
- 246 views
I'm trying to understand how to correctly use the Database Relationship Field in an IPS pages database and greatly appreciate any help. Basically, I've created two databases: stories and chapters. The story database contains the story genre/summary/etc. The chapters database contains the story's chapters. When a user visits a story record, I'd like the chapters of the related story to appear as a list of clickable links (so the user can click on and read each chapter). Is this possible with the pages app, or am I misunderstanding how the database relationship field works? If it is possible, could someone please walk me through how this is done? Or if t…
Last reply by PrettyPixels, -
- 1 follower
- 4 replies
- 423 views
Hi there! For my site's anniversary, we usually have special birthday forums for members to post in. For some reason, when trying to add images to the forum desciptions (we just update them from previous years), my images are resizing automatically. Any ideas why? I attached a screenshot - the images are all actually the size of the heart image, which for some reason didn't resize. The balloons and the cake shrunk, and even when I specified a height of 150 and width of 150, the size didn't change/update. I copy/pasted the code for the one that worked into the other forum descriptions to see if that would help anything, but it didn't either. I'm at a loss! This is th…
Last reply by steve00, -
- 1 follower
- 0 replies
- 193 views
Is there a means or method (or plugin) of automatically moving topics from one forum to another after a certain cut off date? For example I have a breaking news forum which I use to put the latest news in, but I don't want those topics staying in that forum for longer than, say, 30 days, and after that time they are moved automatically to another forum called, say, Older News. Is this doable? WIth thanks
Last reply by Davyc, -
- 3 replies
- 240 views
I cannot find anything about this online in google or the forums (maybe I'm not searching correctly) can anyone point me in the right direction as to why this happened?
Last reply by KMaster, -
- 1 follower
- 4 replies
- 325 views
The Interesting Case of The Curious Carousel CSS Coding Question --- Hello guys, I am new to coding and was hoping you could help with this custom.css carousel question? I not only would love you for all time, but, it would be so much appreciated and my life would be complete in so many ways; the sun would be brighter, the clouds a little more puffier, and the sky just, that much bluer. I could continue on living and being that productive member of society that all expect of me, and I would do it with a smile; knowing you were the one that gave my life meaning. --- I am trying to get the 'red' to align with the 'green' no matter how much text is writte…
Last reply by Brian Klein, -
- 1 follower
- 3 replies
- 324 views
This may be a silly question! But.... if I am moving my board to a different location and I wish to "uninstall" the old version... how do I do that? Do I simply just delete it? Or is there an actual uninstall process to go through? Thank you
Last reply by simonle, -
- 2 followers
- 1 reply
- 269 views
Hi, I want to use Secondary group promotion to offer a product discount. User buys an event ticket so is promoted to a group (ATTENDEES) ATTEDNDEES get a discount on the next event if they buy the next ticket inside x days of the last event finishing. All of the above I have working just fine. How do I demote users from ATTENDEES group after x days? I looked in the Group Promotion Rules and i'm not sure if its possible? Can anyone help with this? Thanks.
Last reply by opentype, -
- 1 follower
- 2 replies
- 210 views
what is the recommended image size for the clubs background?
Last reply by kmk, -
- 1 follower
- 4 replies
- 222 views
Hello. I can't figure out how to view database records. There's a Database with different Categories and each Category has various Records. Shouldn't the link to view a Record be domain.com/database/category/record? When I type this in the site automatically redirects me back to domain.com/database/category/ The text preceding the Custom URL field for each record is domain.com/page/{page}/{category}/ Why is /page/{page}/ there and how do I get rid of it? Can someone more knowledgeable help me out? Thank you.
Last reply by sotrix, -
- 6 replies
- 296 views
Scenario: Moving an IPBoard, as an example, from: invisioncommunitysite.com (older IPBoard version) to site.com/invision (newer recently upgraded IPBoard version) I would like any old URL on the former to be taken to the index of the new latter location (many URLs/pages have changed, so like for like is not practical). I am getting lost in all the different 301 permanent codes there are! Could someone perhaps advise what would be the best bit of 301 redirect code to use here, to order mimimise any lost google juice etc and point to the new location. Thank you very much
Last reply by dacho, -
- 1 reply
- 396 views
Is there a way to disable guests from viewing member profiles? Been searching in the ACP and can't seem to find it. Also a way for an individual to disable their activity from being displayed when someone visits their profile?
Last reply by Adriano Faria, -
- 0 replies
- 252 views
Hello, community would be very helpful to be able to remove the icon house and text and icon marked as read. of the pages to be able to occupy more space for my sliders attached screenshot: I understand that it will be to remove certain code of the theme in edit html and css can someone please tell me the steps and what code I have to remove since it is for the slider to reach higher. Thank you very much community 😌
Last reply by Cristian Romero, -
- 0 replies
- 253 views
when i try to open my website drivingitalia.net with Internet Explorer i have this error with white page (no problem with Chrome)
Last reply by ntrivilino@alice.it, -
- 1 follower
- 5 replies
- 210 views
Is there a way, feature or a modification that allows to send emails to an entire member group at once? didnt find anything in the marketplace
Last reply by Adriano Faria, -
- 1 follower
- 7 replies
- 310 views
Dear @stoo2000, I just attempted to integrate the Wordpress SSO plugin with my IP.BOARD configuration, but the option to choose "Role Mappings" does not pop up after I hit the "Save" button on the configuration. See attached image. Help?
Last reply by stoo2000, -
Rank Images
by Davyc- 8 replies
- 400 views
For some reason when I upload a rank image it's size is being reduced by 30% is this by design or is there somewhere this can be changed? Original image size that I upload is 201 x41 pixels but when uploaded it is reduced in size to 140 x 29 pixels - equivalent to a 30% reduction. When looking at the CSS there appears to be a margin/padding either side of the image, but there is no corresponding CSS and even if there were there is no explanation for the size change. Anyone any idea what's happening here and why - and importantly for me where it's happening and can it be changed? With thanks.
Last reply by steve00, -
- 0 replies
- 207 views
Hello... i have a question... have a method to show the topic inside two or more category?
Last reply by 403 - Forbiddeen, -
- 1 reply
- 237 views
Hello I have an odd one here. I have made changes in Menu Manager. Saved them. And then Published them. ....but, the changes that I made are not showing on the front end. Still showing the previous menu I had up there. No matter how many times I refresh or try to do it. (Interestingly the Preview at the bottom within Admin is showing the changes. Just not uploaded to the site). Any idea what might be stopping it from updating.... and how I could fix this? Thank you!
Last reply by dacho, -
- 1 reply
- 226 views
How often does IPS fetch RSS feeds and where do we change this setting?
Last reply by Ryan Ashbrook, -
- 0 replies
- 235 views
Hi all, I'm hoping I can get some help wit this, and maybe i'm missing something obvious, but how to I best manage a store? I'm currently struggling with: 1. displaying list of who has bought a product. If I could have this as an automatically updated page that would be great! 2. Having an easy way to check inventory? These are the main two, but overall compared to something like WooCommerce on wordpress its a difficult system to use.
Last reply by BenCurry, -
- 2 replies
- 219 views
I have added new page,... what code can get share buttons on same
Last reply by Fosters,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
