Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 3 replies
- 566 views
Last week we shifted to new cpanel server and were unable to post or edit any topic. Support helped us to identify that we need to switch off mod_security to post again. Wondering to know what is the actual requirement of IPS than switching off mod_security completely. Appreciate if someone knows the right config to add/edit in mod security so we can switch it on safely please? Thanks in advance.
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 1.3k views
When i "sign in with email" and "sign out" on this board it keeps me logged in, thus preventing me from signing into other accounts. Have use two different browsers or clear cache to fix. This is the only site on interweb that does this sooo...
Last reply by CoffeeCake, -
- 2 replies
- 1.4k views
I see Questions in standard forum only. Is there a way to create a forum of type Questions in clubs?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 305 views
Is possible just assign a language for a group member, then another language for another group mebmers. Then each group only can see or use the language assigned. Group member of Spanish will don´t need to know or see the website is available for english language users, group member of enlish don´t need to know or see the website is available for spanish language users. If a group member is assigned with 2 languages, then they can see the language toggle option.
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 641 views
Last week we migrated to new server from Cent OS 6 to7 along with PHP7.4 and Maria DB. We did all test and everything was working fine for 5-6 days. Last night we tweak MySQL tuneup to optimize and today morning 1 user complain that she cannot post. Then second and then third and so one. Few complaining about cant post new topics, others complaining cant edit topic. I can post new topic but cannot edit as an admin even. Please help. Thanks in advance.
Last reply by Gauravk, -
- 1 follower
- 4 replies
- 464 views
Hi folks, our upgrade to 4.5 went smooth after several tests, unfortunately our production install shows a single error message in our system log: Error (1060) Duplicate column name 'prompt': addColumn ["core_oauth_authorize_prompts",{"name":"prompt","type":"ENUM","length":null,"decimals":null,"values":["login","reauthorize"],"allow_null":true,"default":null,"comment":"The requested prompt type","unsigned":false,"zerofill":false,"auto_increment":false,"binary":false}] It was triggered by admin/upgrade/?controller=upgrade&key=ABC&mr=5&_=1616529281484 Anyone else had this error regarding the sql db column core_oauth_authorize_prompts? Thank…
Last reply by Thomas P, -
- 1 follower
- 1 reply
- 389 views
Hi, How do I go about enabling users to edit topics for 5 minutes, whilst allowing them to edit gallery images etc, indefinitely. Unless I've missed something, the edit time restriction applies to all content types. See below. Thanks.
Last reply by Morrigan, -
- 2 followers
- 3 replies
- 1.4k views
I have purchased three themes and still can't figure out how to repeat an image (vertically) as a background. See the image below. The green bar is what I achieved by adding the follow to my custom.css I would like is to extend the image down the entire page as shown in the red bar. The white horizontal rectangle in the image (Work at Home...) should remain the same color. I am very new at CSS, but hope to contribute to the forum with pages and database knowledge. 🙂
Last reply by Morrigan, -
- 1 follower
- 3 replies
- 467 views
Hi all, I have a huge problem. Yesterday I enabled attachments of images only in System->Posting in the AdminCP. I then enabled Can upload attachments, unlimited size for each member group. This morning, a member posted an image saying they can't post text anymore. When I click "reply" and type some text then "submit reply" I get an error "this field is required". If I post only an attachment then it will work. I have reproduced this both on Desktop Chrome, Internet Explorer and mobile Chrome. This problem also plagues the technical support request option in the AdminCP. I am completely unable to submit the request because "this field is required". I tri…
Last reply by Morrigan, -
- 0 replies
- 713 views
Hi all, I'm trying to find group permission settings for forums and blogs in Clubs. Specifically, I only want members to be able to comment, without permission to post a new blog topic or forum thread. Is there a way to achieve this? Thanks in advance for your feedback!
Last reply by Stephen Webb, -
- 1 reply
- 466 views
I have translated the warning types here: It works fine when moderator sets a warning to a user. However, in modcp (sample link /modcp/reports/3/) when abuse reports are displayed, the report types are not translated:
Last reply by Ramil Valitov, -
- 1 follower
- 6 replies
- 1.5k views
Although the permissions on the forum provide for the reading of the forum by guest users (not logged in), the forum always asks for registration to see its content. Which setting has been activated?
Last reply by opentype, -
- 2 followers
- 2 replies
- 446 views
Hey guys, We have a competitor that uses the Invision Community as a forum. And it has an interesting form of navigation. When a "guest" is browsing, accessing the pages of the forum, after a certain time (for example, after accessing so many contents or pages), a message appears that for him to continue accessing, he needs to register or login. How do I do this on my forum? Like this image: Thanks 🙂
Last reply by Karina Harumi, -
- 1 follower
- 14 replies
- 1.1k views
Hey guys, I was migrating a group of people with the same email domain to a new group within my admin, and I forgot to exclude some people who had that email domain from this migration and ended up losing access to the administrative panel. (my email was in that migration group) I know it was an amateur mistake, but does anyone know how I can fix it? I have already contacted Invision support, but it is taking too long and I need to fix it urgently.
Last reply by Karina Harumi, -
- 1 follower
- 6 replies
- 1.9k views
Hello, are there plugins related to Invision Community which add some IDE support. Functionalities I am looking for are: 1. Reformatting 2. Understanding Invision template syntax 3. Autocompletion for Invision templates
Last reply by CodingJungle, -
- 1 follower
- 3 replies
- 1k views
Hello, I have read the REST API documentation here: https://invisioncommunity.com/developers/rest-api?endpoint=core/members/POSTitem I am trying to update a custom field value, but cannot fathom the syntax for the customFields value. The docs state: customFields object Array of custom fields as fieldId => fieldValue but can someone please provide an example? Let's say I have a custom field number 10, and I want to set it's value to "XYZ123" what should I be posting in the customFields value? I tried [{'fieldId':'10','fieldValue':'XYZ123'}] but the field value didn't update. Any ideas?
Last reply by Craig Gingell, -
- 2 replies
- 424 views
Hey Guys, I run a large download based site. I'm offloading my downloads, attachments, etc to an Amazon S3 bucket. I've set it all up and it's started the background process of moving everything. There is currently over 700gb of files that's going to be moved to the S3. Is there anything I can do to speed up this process? Can I manually transfer the folders via FTP from the site to the S3 then have Invision do it's thing to re-index everything? Or do I just need to let it go? At this rate it's going to take over a week to move the files. Thanks
Last reply by CoffeeCake, -
- 1 reply
- 399 views
Jump to content Visit Site Support 1 [[Template core/admin/global/appmenu is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by Adriano Faria, -
- 3 followers
- 1 reply
- 684 views
Hello there, I am planning on upgrading an already established community of over 4m users, 30m posts, 15gb DB from IPB3 to the latest version. The current plan is move db to test environment, run upgrade to IPS4 and then start upgrading apps/plugins and everything. However the main site will still be running on IPB3 until that process is done. My current concern is about transferring over the database after the IPS4 is ready. What do you think would be the best course of action to achieve? My idea would be to get everything done on the test environment and when the time is right, we will try to merge the IPB3 database with the "newly" made one that s…
Last reply by opentype, -
- 1 follower
- 0 replies
- 369 views
In the widget come with url option, that mean I just to place the url then it will show the images? But it does not work...
Last reply by kmk, -
- 1 follower
- 0 replies
- 273 views
I want to use this block to display images in a specific topic...but only in that topic and not anothers more... There anyway to do that? use of block for a specific url.
Last reply by kmk, -
- 1 follower
- 8 replies
- 3.3k views
hai, how can i hide or remove forums start new topic button on forums list ? thanks
Last reply by kmk, -
- 1 follower
- 2 replies
- 315 views
Hi, I've recently created another database with articles directly stored in the database without categories. I can't find the setting that enables reactions, so the articles and comments in this database don't have any reactions showing. In another (older) database the articles have reactions enabled. Many thanks, Alexander
Last reply by Alexander R. Gruber, -
- 3 replies
- 706 views
Hello, I just tried to update my forum (version 4.4.10 to 4.5.4.2), i uploaded all files manually through FTP, then accessed myforum.tld/upgrade and this error prompts: [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] The theme used on 4.4.10 was the default one with some customizations.... Does anyone know how i can do the update?
Last reply by gaby, -
- 1 follower
- 1 reply
- 433 views
Hi, a theme that I bought on Marketplace is now set as a customizing item because I duplicated it and changed the name. Now this is the situation: Is there a way to bring her back like a Marketplace item? It's heavily customized, I don’t want to do it all over again
Last reply by TAMAN,
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