Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 31.3k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Copy and paste not working in topic editor
- Last reply by Clover13,
22,678 topics in this forum
-
- 1 reply
- 386 views
After i my ips to a new server, my ips always get only same error code, connection timed out. Now i tried 2 different smtp server, mailgun and sendinblue but still same error occur. How can i fix it...
Last reply by Morrigan, -
- 1 follower
- 7 replies
- 355 views
Hi all, I am converting our site to IPB and am wondering whether there's anything I should be on the lookout for when it comes to moving content into the clubs structure. We are a storytelling/play-by-post site, and right now we have thousands of subforums where the person running each game is a moderator in that space. I would like to move all these to clubs, with a 1:1 mapping of a games:clubs. One thing I am wondering is whether I will still be able archive clubs and club content using the IPB infrastructure for marking old/archived content (as I understand it, this content is flagged in the DB and omitted from most searches to speed things up?) If you h…
Last reply by Jordan Miller, -
- 1 follower
- 11 replies
- 1.6k views
Hello, In the database I have tables of type InnoDB and MyISAM it's good or not ?
Last reply by MEVi, -
- 2 replies
- 486 views
Need some help - how install or add Table plugin in CKEditor on IPS 4.5.4.2 ? Here is https://ckeditor.com/cke4/addon/table What version of CKEditor we have on IPS 4.5.4.2? How add this table plugin? regards
Last reply by bosss, -
- 2 followers
- 12 replies
- 760 views
Hello, how do I replace the moderator icon with a friend or add different icons?)
Last reply by CoffeeCake, -
- 0 replies
- 280 views
This is a bigger topic than I thought...
Last reply by Interferon, -
- 14 followers
- 56 replies
- 5.3k views
Hey guys, I can't seem to get Instagram embeds to work any more. I'm on 4.5.4. BTW, I tried on this forum as well and I get the same error. Related:
Last reply by sobrenome, -
- 1 follower
- 1 reply
- 326 views
Hello, added the tables from the website of ckeditor, it's all good when you come to the site through your phone and look at the table there is beyond the border of the table though like width and height of 500 by 500 px, maybe if there is a plugin for maltabarova tables on a PC and on the phone?)
Last reply by Alexandr.P, -
- 2 replies
- 249 views
Hello, hope you can help. I logged in to my Admin CP today for the first time in a year or so and there was an update to be done. I duly followed, it downloaded, extracted, then after extraction the page went blank and I can no longer access the website. Any help would be much appreciated! It's www.pbsbac.co.uk
Last reply by bfarber, -
- 4 replies
- 535 views
current in application 'forums' is the default application, but i wanna use my own .html as the default landing page. I know that the domain domain default page will auto visit to the default application page. How can i change it to my own .html
Last reply by CoffeeCake, -
- 1 follower
- 11 replies
- 459 views
Hello, remove the numbering of blogs in the categories, you can see it on the screenshot (red line)
Last reply by Alexandr.P, -
- 1 reply
- 273 views
I click to start a support ticket and nothing? What's going on? Did we change how we get support now?
Last reply by MEVi, -
- 2 replies
- 276 views
This purple glow - I cannot find where to change this color anywhere in the AdminCP, or under the IPS Brave Theme settings, and I've checked every page. Someone must have changed it on my team, getting no reply - it was blue yesterday. Trying to get my colors in line after the update to 4.5.x but cannot find this color setting anywhere: Circled the pit I'm talking about, appears on certain header bars like this, chatbox application, etc. Thanks for any help!!
Last reply by Scott Allen, -
- 1 follower
- 3 replies
- 282 views
In ips/system/Output/Output.php::buildMetaTags() There is this statement $rootPath = \IPS\Http\Url::external( \IPS\Settings::i()->base_url )->data['path']; which is executing for every row in \IPS\Db::i()->select( '*', 'core_seo_meta' ) Turns out, we have 8000+ rows in core_seo_meta rows in database, so this statement executes 8000 times, causing ~300ms delay in response It would be better if the statement is moved out of forloop and executed only once.
Last reply by bfarber, -
- 2 replies
- 265 views
Hey, I thought display name was meant to be a username but people are able to register with spaces on their display name. How can I disable that? I've been looking on the adminCP for like an hour now and found nothing about it
Last reply by 6ichem, -
- 1 follower
- 4 replies
- 215 views
Hello, How can a complete blog be moved from one Club to another?
Last reply by MEVi, -
I want a plugin for a radio on my community Anyone know someone good?
Last reply by CoffeeCake, -
-
- 3 replies
- 529 views
I saw it on a forum I'm a member of but can't find the name to install it on my forum. Anyone recognize it?
Last reply by AndreasW, -
- 1 reply
- 235 views
Is there a way, built-in or plug-in, to allow users to add their location so that when they post people can see what region of the world they live in? SOLUTION FOUND:
Last reply by bfarber, -
- 1 reply
- 242 views
I am pretty new to the platform, and I can't figure out how to set a recent post category section at the top of the list of categories. I saw some plugins, but they weren't clear for me to understand. I'm happy to pay for this if need be, but don't to buy something I can't use or make a mistake. Thanks in advance.
Last reply by Dean_, -
- 1 reply
- 278 views
Hey, my users are not able to add a profile picture. Everyone is getting an error with code -200 saying "an error occurred when uploading this file" What could this be? Any way to solve it? Thanks
Last reply by CoffeeCake, -
- 0 replies
- 259 views
Hey all! I am using the plugin iAwards to issue awards but I was wondering if anyone could assist me on this. I'm trying to make it so certain Awards simply translate over to Community Reputation (and then are removed from your profile). If anyone knows a plugin that could make this happen or could assist per other means please let me know : ) I'd also be open to other ways to award reputation that would be easier (outside of ACP), preferably to multiple people at once. The plugin: https://invisioncommunity.com/files/file/7940-iawards/
Last reply by Jad Merheb, -
- 0 replies
- 237 views
Hey all, Using the premade block named "Members" to show a list of members has been working alright but is there anyway to, 1) Check multiple fields. Say I want to show all members of a certain group but also make sure they have the right section under a custom field I created called "Teams." For example I want to list between these 3 members, Bob - Group: Admin / Team: A Jeff - Group: Admin / Team: B Peter - Group: Admin / Team: C Right now It will list them all as they are all Admins but is there anyway to also sort it by my custom field (Team)? Using Invision Community Version: v4.5.4.2
Last reply by Jad Merheb, -
- 0 replies
- 279 views
Hi all, I'm a newbie to the community. Edit: first of all, apologies for the size of the attachment. I didn't realise it was so big! -- I've recently upgraded my installation and I'm trying to rebuild some of the RSS functionality from my old site that I'd pieced together from various scripts. I'm trying to contain everything within IPS rather than use MySQL or server scripts. The old site pulled in a variety of feeds aggregated using www.rssmix.com and parsed using MagpieRSS: RSS for PHP. I've attached a screengrab of the old site for reference. Here's is an example of one of the old feed xml urls, although I am considering moving to a more robust com…
Last reply by B_W_P, -
- 1 follower
- 0 replies
- 246 views
I have a couple imported rss blog feeds and they all seem to show an empty tag prefix. Any way to stop that?
Last reply by bradl,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
