Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 0 replies
- 313 views
I post here because Suggestion section don't let me post. I would like have an admin or moderators assigned with Password Level tool, it can be available in Moderation tools, that feature will be let me do below example: 1. Set password A (1xx1) ; password B (2xx2); password C (3xx3). THERE SHOULD BE AVAILABLE IN EACH PASSWORD FORM TO SELECT MEMBERS WHO WILL RECEIVE BY PM OR MAIL THE RELATED PASSWORD AFTER CONFIRM THE PASSWORD SET UP. 2. A post is posted by someone with sensitive information, I decide it shouldn't be read by regular users and users with password A and B, so I apply Password Level of Moderation Tools and select Password C, then this post w…
Last reply by kmk, -
- 2 followers
- 17 replies
- 2.6k views
In the absence of the bug tracker...here is "Silly stuff what I noticed - part 1" I am creating a brand new topic right now - I'm going to include a screenshot of me doing it...look at the 'Recently browsing' bit at the bottom (Zoom in)
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 516 views
I created a calendar of my company's events on Google Calendar and I would like to know if I can import into the Invision Community Calendar Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 484 views
Is there a way to embed the Google Forms form inside a forum topic? Or is there a plugin that creates forms to be filled out inside the topic and only administrators receive the answer? 🤔 Thanks!
Last reply by Karina Harumi, -
- 1 reply
- 924 views
I just recently bought IC4 to build my community up better to move away from other platforms, I'm selfhosting with the correct lience, I'm trying to install and i ran into my first issue Pretty quick, I've got a default reset install of XAMPP and IC4 Isn't able to connect to my DB Access denied for user ''@'localhost' (using password: NO) EX1045 Access denied for user ''@'localhost' (using password: NO) IPS\Db\Exception: Access denied for user ''@'localhost' (using password: NO) (1045) #0 C:\Users\admin\Documents\HTML\system\Db\Db.php(356): IPS\_Db->_establishConnection(false) #1 C:\Users\admin\Documents\HTML\system\Db\Db.php(487): IPS\_Db->checkConnect…
Last reply by MinerSpark, -
- 0 replies
- 409 views
Hello, Is there a way to set available reactions per user group? (Group A can use Reactions 1-4 and Group B can use Reactions 1-10).
Last reply by Meowcious, -
- 0 replies
- 325 views
HI, I have products that are ready to sell, and are integrated to Paypal. I have just learned that I need PAYOUTS access on Paypal, which I will get tomorrow. I've got it set up that members earn 50% comission if they refer another member who subsequently purchases. However, where can I see the total amount outstanding in member credit? This doesn't seem to be available anywhere. So how do you know how much money you owe in comissions if you cannot see the total amount? Is this a built in feature? Thanks!
Last reply by Steve Jabba, -
- 0 replies
- 319 views
Hey all, Our forums are experiencing a problem on gallery categories that have more than one page of albums posted. The issue... When on a gallery category page with more than one page of results, if a lightbox is activated and a next/back button is pressed within the lightbox, after the lightbox is dismissed scrolling up and down the webpage is not possible. To reproduce... Have a gallery category with enough albums posted that there is a second page available. Visit the the category in (1) (/gallery/category/99-some-album). Click on an album's image that is not the first image in the album. This will display a lightbox with the …
Last reply by ChiefForums, -
- 4 replies
- 1.4k views
I have a problem with the admin panel. When I try to navigate to an option, I get an error 403 forbidden access to this resource on the server is denied! I changed the admin panel address to a different one and redirected it with constants.php. I suspect that chmods are blaming, but I don't know how to change that.
Last reply by -Flavi-, -
- 2 replies
- 374 views
I have a self managed platform and looking to try and connect Postman to run some proof of concepts. I am hitting my API endpoint but getting an error "No-API-Key. I created the API key in the admin panel and I tried basic auth to pass the key into the curl command. I notice however that seems to decorate with a different header. I also tried using the USRPWD header within Postman as well to no avail. Any help with this would be fantastic. I know that Integromat has a hook for Communities (which I don't think I can use) so I will have to use their HTTP module. I want to automate some custom profile fields to another system.
Last reply by Benality.G, -
- 1 follower
- 0 replies
- 459 views
Does any Brazilian know how to integrate RD Station with Invision? I have a forum and I want to integrate members as leads in RD Station...
Last reply by Karina Harumi, -
- 1 follower
- 1 reply
- 440 views
Algum brasileiro sabe como fazer a integração do RD Station com o Invision? Tenho um fórum e quero fazer essa integração dos membros como leads no RD.
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 425 views
I would like to use some font awesome icons in WYSIWYG block. I have added them via HTML source: Lorum ipsum <i class="fa fa-users"></i> lorum It shows as expected. If I open the block for edit, the icons are removed. I have tried to add the classes fa and fa-users to Allowed CSS classes in the editor settings. It does not help. Is there any way to use icons in WYSIWYG block?
Last reply by Sonya*, -
- 1 follower
- 3 replies
- 379 views
I have looked in my custom blocks but I cannot see how you can create a block that you can then add to the homepage to display featured members content. I know about Our Picks, but I want to show featured content. I've searched around but there is no explanation of how to do this with out of the box functionality. Thanks!
Last reply by opentype, -
- 1 follower
- 0 replies
- 401 views
I started up an old site from a few years back is there any way to reset all of the current members in the DB to opt in for emails? Thanks in advance
Last reply by Noble~, -
- 1 follower
- 2 replies
- 550 views
Hello as the title says, where do i download or update my community so i can implement it on my community board?
Last reply by Vy Low, -
- 1 follower
- 0 replies
- 371 views
Hi all, How do you get the Member's Solved Count to appear on members' profile? Thanks!
Last reply by Michael R, -
- 1 follower
- 0 replies
- 387 views
Hi guys, For the last several weeks our IPS-powered Linode instance generates occasionally the following message: Your Linode has exceeded the notification threshold (90) for CPU Usage by averaging 92.5% for the last 2 hours. Could you please provide hints how to track the real reason of such a CPU Usage spike? Update to the latest version (currently v4.5.4.2) doesn't seem to have resolved the issue. Thanks in advance!
Last reply by Makcik, -
- 1 reply
- 458 views
There are some problems with content flowing outside of margins / the screen on this site at the moment.
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 3.4k views
I am getting following error on my invision community website when I try to register a new account to purchase a subscription. Can anyone help me out with this?
Last reply by opentype, -
- 2 replies
- 487 views
Hello, I have several spreadsheets that contain data that I'd like to create a Pages database for. Is there any possible way to import/create database for pages from a spreadsheet?
Last reply by Daniel F, -
- 1 follower
- 1 reply
- 421 views
I have field in database marked as Title. I want to use own format for this field in display, so I switch Display View Format to Custom but regardless I put there, there are no changes in front-end, I see the same style. Other fields I can edit easily. Probably I don't use right code, what have to I use there for code? Thanks.
Last reply by opentype, -
- 2 followers
- 9 replies
- 721 views
Hello! I set up a database with a key of designer_examples and the field type is set to upload and allow multiple uploads and allow thumbnails so that a record entry could show the designers example of work. On display type I’ve set to custom and used the following: {$record->customFieldDisplayByKey('designer_examples', 'thumbs')|raw} This should return thumbnails of the uploaded images but I’m just getting “Array”. Same if I set the view type to ‘upload’. It is working if I use view type of listing, it does list the two images and their links. Any ideas?
Last reply by Morrigan, -
- 1 reply
- 411 views
Hi We use Nexus_Purchases table to report HOW MANY TIMES a file has sold One of our content creators noticed that a sales count went from 45 times being sold to 44 times being sold and wanted an explanation. I have determined that a member had their account deleted which also removed a row from Nexus_Purchases table. Is this really necessary? Wouldn't we want to keep track of that in order to report our financial history correctly? Thank you in advance.
Last reply by Ryan Ashbrook, -
- 3 followers
- 22 replies
- 2.3k views
I am getting recurring warning messages in my Admin CP that " Wartungsarbeiten " Maintenance Jobs can not be proceeded on my server and I need to setup the Cron Jobs on my server for that. What would be this ? I have no idea - any help ? Here the warning message in german :
Last reply by sobrenome,
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