Technical Problems
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 3 replies
- 681 views
Hello. After i updated my IPS Forums from 4.5.4.2 to 4.6.6 every page looks very awful. I'm saying that, the dates has been changed and i can't see now "Today at 20:00" but "October 1, 2021 about 20:00" which looks very bad for me and my community. As far as i can see in release notes there is: Added an option to disable relative dates. But where is that option.. To enable or disable? Maybe in my language pack? I have updated language pack also but I can't find this in settings.. In language pack .xml there is no setting like date change or something.
Last reply by Mark H, -
- 5 replies
- 1.5k views
Declaration of IPS\\forums\\Topic\\hook648::truncated($oneLine = false) must be compatible with IPS\\_Content::truncated($oneLine = false, $length = 500) in /home/runesu/public_html/init.php(902) : eval()'d code on line 240
Last reply by Marc, -
- 4 replies
- 761 views
Can someone explain what in the heck is this? I paid already the license! Vs. 3.4.x
Last reply by Marc, -
- 3 replies
- 593 views
TL;DR: How to "gift" a limited time free subscription to a paying subscriber? The situation is as follows: A member bought a subscription using a PayPal subscription (the only payment method properly supported for our country, so changing that isn't an option), but due to a bug they were charged more than they should have for a few months. They brought this issue to our attention and we agreed on a limited time "compensation". They will have several months free, and then resume payments. I've entered a credit sum to the member's account appropriate for the duration we wanted to "gift" the user, but the system wouldn't "charge" the credit that's present. N…
Last reply by Marc, -
- 5 replies
- 1.5k views
How i create a page and insert a iframe inside this page? i own the pages app.
Last reply by 403 - Forbiddeen, -
- 1 follower
- 3 replies
- 1.2k views
SUPPORT: I am not currently having issues but with new format I can’t for the life of me find a link in my Client Area to report an issue and create a ticket. Please advise.
Last reply by Jim M, -
- 1 follower
- 7 replies
- 945 views
Come across an issue with the Polls Block. The Poll block still allows you to vote in a poll even though you have voted in that poll via the topic. Yes caching is on, but I have never had this issue before.
Last reply by Marc, -
- 1 reply
- 611 views
Hi all, I am looking to integrate the IPB Forums User database logins to wordpress/zoho desk. Basically using the forums account information to login across a multi-wordpress site being developed as an app. I am aware of wordpress plugins that integrate wordpress accounts to IPB forums but what about the other way around? Thanks
Last reply by Jim M, -
- 1 follower
- 9 replies
- 885 views
I am trying to sort database records by rating. If I choose Highest Rated, then the number of votes is not considered. See below, the record #1 with only one vote is above the record #3 with 3 votes. Both have only 5-Star votes. If I choose to sort by Most reviewed, then I have this order (I assume by publish date) This does not make sense. I have set Allow reviews for database to No. There should not be a sorting option Most reviewed for the databases where reviews are disabled. Additionally, if I choose Custom and enter this data After clicking on the Search I have the order like Highest Rated (false, number of votes is still no…
Last reply by Sonya*, -
- 2 followers
- 7 replies
- 982 views
I have a database with a field defined as title. I would like to have some characters before and after the title. I have tried **{$formValue}** as Listing Custom Format and Display View Format. The formats seem to be ignored for title fields. It works for all other fields. Does it work as desired?
Last reply by Matt, -
- 4 replies
- 527 views
Hi there, I was experimenting with my new cloud-hosted community, and things got messed up. I can't seem to revert, and clear cache didn't help. The styling in AdminCP is messed up, default theme styling is messed up, default-profile-images are gone, etc. Can I get a 'revert', or a fresh install install please? Thanks
Last reply by Neda Niquie, -
- 1 reply
- 531 views
I bought a theme and installed it, after that I decided to buy the gallery and blog and installed them too, but after I uploaded the files I saw that there is a problem (everything seems to work normally) with third party customizations in support, I tried disable customizashions but it did not help, I also re-enable all customizashions but it did not help, I still see the same problem in third party, no matter what theme I use, (also every app and pugins I add shows the same problem but works normal) I would love advice on how to solve the problem, thanks a lot for the helpers.
Last reply by Jim M, -
- 6 replies
- 696 views
array_keys(): Argument #1 ($array) must be of type array, null given
Last reply by Mr World, -
- 3 replies
- 706 views
Hello everyone, I am developing a small forum and I need to generate API keys to access the information of my forum on my website (retrieve members,...). However, when I generate my keys from the admin interface, it gives me the following message: "The API endpoint is not giving the expected response. Check you followed the instructions correctly." I followed the tutorial as indicated, I renamed my .htaccess file and put it in the right folder /api . Is there anything else to do? Thank you very much for your answer. Sincerely
Last reply by Jim M, -
- 1 reply
- 549 views
hi. i am performing a fresh install of C Suite 4 after entering required info (db name etc) - Server details step on pressing continue i get a http:500 error
Last reply by RyPingu, -
- 3 replies
- 595 views
I run a relatively small forum and after the latest update, this task is taking forever. As in, it's been 10+ days and is at 38%. I see no way to kill it or restart it. Any suggestions on how to get this to run? It looks like from the Dashboard, there are others behind it that aren't moving AT ALL. For example, "Reindexing posts" has been stuck at 2.58% for days. I'm open to any suggestions/ideas. Thanks!
Last reply by Marc, -
- 1 follower
- 9 replies
- 860 views
Hello, just a quick question, at this time, as IPS website with PWA setup ready, the push notifications only work for Android? Or it work for Apple too?
Last reply by Marc, -
- 1 follower
- 4 replies
- 647 views
Hello there, I'm trying to edit some custom CSS, but I get this error: I wonder what folder(s) should I modify its chmod to 777 in order to fix this? I already chmoded uploads but it didn't work. I'm using Jelastic with Litespeed as webserver.
Last reply by Marc, -
- 2 replies
- 911 views
Hello, I've got status update enabled at Groups, Profile and Application-System level but on the live site I can't find anywhere to actually update a stauts! Not sure if I'm being dense or if it's missing. Thank you Natalie
Last reply by Natalie_Genealogy, -
- 1 follower
- 3 replies
- 1.2k views
Hi all, Is it possible for Admin to unlock a Member's account if they have been locked out due to too many login attempts? Is it simply a case of manually changing their password for them and asking them to create a new password once logged in? TIA Phil.
Last reply by Mark H, -
- 5 replies
- 642 views
When upgrading one of my communities I get this error: I run two communities and the other one had the same error but IPS Support fixed the other one when fixing an unrelated issue. When I asked them how they fixed it, they didn't seem to understand.... this was a while back now and the support ticketing system has changed so I can't even find the conversation. Anyway, how can I fix this? I hate having to do this manually every time. I'd like the auto upgrade to work again. Currently on v4.6.5.1, upgrading to v4.6.6.
Last reply by Jim M, -
www
by Alexandr.P- 5 replies
- 661 views
Hi! tell me how to remove the www domain, on hosting in the htaccess file RewriteEngine On RewriteCond %{HTTP_HOST} ^www.site.ru$ [NC] RewriteRule ^(.*)$ http://site.ru/$1 [R=301,L] The hosting's response is technical support: Most likely, the problem when adding redirection rules to. htaccess is related to errors caused by internal routing of scripts. Unfortunately, we do not know the structure of the scripts of the site used. In this case, I recommend that you additionally contact the developer to add the correct redirection rules from the www subdomain to the main domain
Last reply by Mark H, -
- 1 follower
- 4 replies
- 2.4k views
Hi team, I'm getting this error code as an admin. It doesn't say the post is missing or deleted, just says we do not have permission to view it which is odd which also means my members do not have permission to view it. Any ideas here? I could repost the post but it will lose all the comments on it as it is one of our long running post that all new members use as well as old ones. Any insight would be appreciated
Last reply by Jim M, -
- 1 reply
- 641 views
[Tue Sep 28 13:45:59.307545 2021] [:error] [pid 9096:tid 139755677214464] [client 223.206.220.233:33150] PHP Fatal error: Declaration of IPS\\Http\\Url\\cms_hook_FriendlyUrl::setFriendlyUrlData($seoTemplate, $seoTitles, $matchedParams, $friendlyUrlComponent) must be compatible with IPS\\Http\\Url\\_Friendly::setFriendlyUrlData($seoTemplate, $seoTitles, $matchedParams = [], string $friendlyUrlComponent = '') in /home/runesu/public_html/init.php(902) : eval()'d code on line 120 [Tue Sep 28 13:45:59.307630 2021] [:error] [pid 9096:tid 139755677214464] [client 223.206.220.233:33150] PHP Fatal error: Uncaught Error: Class "IPS\\Http\\Url\\Friendly" not found in /home/runes…
Last reply by Marc, -
- 1 follower
- 9 replies
- 921 views
I have a usability issue in my communities: iPad users have to click twice to open first level navigation items. Here a sample: https://www.l-camera-forum.com/ If a member wants to visit the „SD Cards“ one click is fine if he uses a desktop browser. An iPad user has to click twice: First click as „rollover“ Second click to open the link This link is defined in the menu manager as „page“, some thing happens with „external links“. The Leica Forum still runs 4.5.4.2 but the same issue exists in a fresh install. There must be a solution for this, as this Invision community where I write this post, doesn't have this issu…
Last reply by Marc,
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