TIPF Posted September 28, 2021 Share Posted September 28, 2021 Hi all, Is it possible for Admin to unlock a Member's account if they have been locked out due to too many login attempts? Is it simply a case of manually changing their password for them and asking them to create a new password once logged in? TIA Phil. Link to comment Share on other sites More sharing options...
Solution Mark H Posted September 28, 2021 Solution Share Posted September 28, 2021 There's no need to change their password. You can unlock a Member's account from their edit page in the Admin Panel, there would be an orange banner at the top of their page: Just click the button to unlock the account. Link to comment Share on other sites More sharing options...
TIPF Posted September 28, 2021 Author Share Posted September 28, 2021 8 minutes ago, Mark H said: Just click the button to unlock the account. Superstar, thank you 👍 Mark H 1 Link to comment Share on other sites More sharing options...
Mark H Posted September 28, 2021 Share Posted September 28, 2021 You're most welcome, glad we could help. 🙂 Link to comment Share on other sites More sharing options...
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