Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
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- 1 follower
- 1 reply
- 495 views
It has happened with many times on dev environment. I was running the update but have to cancel completely because I got some error (like permissions) But there is no button to cancel it. It just get stuck most of the time. How do I force cancel the upgrade?
Last reply by Marc, -
- 1 reply
- 447 views
How to hide information in the red circle for member or guest, show only for Mod or Admin? I can't find in the guide.
Last reply by Daniel F, -
- 1 follower
- 1 reply
- 518 views
Hello, at the moment the latest achievements widget shows entries of banned members and also members marked as spammers. That shouldn't really happen. Please fix. rgds
Last reply by Jim M, -
- 2 followers
- 14 replies
- 1k views
Anyone know how to fix this? I'm debug with facebook developers and add with custom meta tags, but nothing happen. Tks
Last reply by opentype, -
- 4 followers
- 3 replies
- 750 views
Hi, With article in pages, the platform automatically creates the description meta tags based on the article contents. In our databases, we have a custom field with a summary that could be better used as description. Is there a way for us to use that field instead of the default behavior? If not, that is a suggestion that I leave for a future version. Ditto for the keywords fields. Note: I know that I could adjust this manually using the SEO editor. however we have thousands of articles, using this editor is simply insane. Thanks.
Last reply by Gabriel Torres, -
- 1 follower
- 45 replies
- 2.8k views
when I open my forum its show error which I attached kindly guide me how to resolve this problem and when i try to open the admin panel its give me this error {image removed due to sensitive info}
Last reply by Marc, -
- 2 followers
- 3 replies
- 622 views
After moving the Invision Community System to a new webhost (according to this document) some posts now contain random characters instead of the "original" characters. For example: Â instead of a line break. This does not occur when creating new posts. How can I solve this problem?
Last reply by Marc, -
- 3 followers
- 4 replies
- 886 views
Hello, How please make the whole square in clickable links? (the red frame) Thank you so much
Last reply by Marc, -
- 3 followers
- 4 replies
- 736 views
Unfortunately it's not working. I have set a new OpenSearch 1.0 instance with the same settings of my old Elastic Search 6.7 and I get this error: The server did not return the expected response. Check Elasticsearch is properly installed and accessible from your web server. If you visit the provided URL in your browser you should see details about the installed version. Notice that OpenSearch 1.0 is the latest version and is based on ElasticSearch 7.1.
Last reply by Marc, -
- 1 reply
- 522 views
Same on safari and Chrome Link: Topic text doesnt wrap.....
Last reply by Jim M, -
- 1 reply
- 404 views
As per title
Last reply by Jim M, -
- 1 follower
- 5 replies
- 982 views
Hello, Since the last update nobody can register on our site, we have the following error: ArgumentCountError: Too few arguments to function IPS\core\modules\front\system\_register::_createMember(), 3 passed in /var/www/vhosts/xxx.gg/httpdocs/init.php(902) : eval()'d code on line 11 and exactly 4 expected (0) #0 /var/www/vhosts/xxx.gg/httpdocs/init.php(902) : eval()'d code(11): IPS\core\modules\front\system\_register::_createMember() #1 /var/www/vhosts/xxx.gg/httpdocs/applications/core/modules/front/system/register.php(242): IPS\core\modules\front\system\hook161::_createMember() #2 /var/www/vhosts/xxx.gg/httpdocs/applications/core/modules/front/system/regis…
Last reply by cmer, -
- 1 follower
- 3 replies
- 836 views
Hi, please help. A few days ago I installed it on a clean server, a clean invisioncommunity system (forum only). And immediately gave this error, at the address: "Statistics" => "Topics" => "Solved Topics By Forum" EX1064 Something went wrong. Please try again. My server works on (Centos 8): PHP 8* MySQL 8*
Last reply by Marc, -
- 2 followers
- 13 replies
- 1.6k views
In the ACP when I go to the Stats for Moderator Activity a blank page spawns: this is the admin/?app=core&module=stats&controller=moderators&chartId=_default
Last reply by Marc, -
- 2 followers
- 2 replies
- 908 views
Hi, Poss bug in 4.6.8, WebP format seems to be missing from the list of image files in the auto generated .htacess file for Rewrites? <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /404error.php [L,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> (WebP fully available and in use on my server)
Last reply by Marc, -
- 2 followers
- 23 replies
- 1.1k views
The new "Moderator Activity" getting HTTP error 500. All statics are running fine but this one. I have disabled all apps, plugins, and also cleared system cache, yet same results.
Last reply by Marc, -
- 5 followers
- 7 replies
- 1.4k views
Hi, After the improvement in Review microdata added in version 4.6.8, Google is now complaining about this: Invalid object type for field "itemReviewed" Sample URL: https://www.clubedohardware.com.br/livro-redes-de-computadores Where: "aggregateRating": { "@type": "AggregateRating", "reviewCount": 5, "ratingValue": 4.8, "bestRating": "5" } If you run this URL at https://search.google.com/test/rich-results, you will see the same error being pointed out. Please advise. Cheers.
Last reply by Marc, -
- 1 follower
- 2 replies
- 509 views
Hi team, I've a user that upgrade your subscription to Annual Plan and IPS not cancel the Monthly Plan, so now they are 2 active plans. Should be an issue that isn't correct that we have any manual action. Can you take a look? The ID user is 2283. How I should cancel the Monthly Plan to not charge and not renew this subscription plan? I've another open ticket with subscription process with other issue that can be relationated but not are the same problem.
Last reply by Marc, -
- 1 follower
- 3 replies
- 843 views
@Marc Stridgen now here:
Last reply by Marc, -
- 1 follower
- 15 replies
- 929 views
Hi I wonder if this is a bug. The included rss feed for Upcoming Events from a calendar works without issue but when I create my own from System > RSS Feed it does not work. It looks like the link isn't correctly formed, there are some square brackets along with CDATA. Is the right?
Last reply by Marc, -
- 1 follower
- 2 replies
- 498 views
Hi, I sended this ticket by private client area but only had one answer, I'm waiting for a solution and how to solve this situation? I've a user that change your Monthly Plan to Annual Plan and has activated the Annual Subscription Plan and not was validate the stripe payment.So I dont know how is possible? It is an issue with Subcription process? Your expiration date is 10/26/2022 without payment.I don't like to share any public link or screenshot, the Member ID is 2262.Can you take a look and how to solve it?Thanks a lot.
Last reply by Marc, -
- 2 followers
- 3 replies
- 656 views
I couldn't find it mentioned but there are duplicate rel attributes creeping in from the share links. Also found it here on your site as per this example: https://validator.w3.org/nu/?showsource=yes&doc=https%3A%2F%2Finvisioncommunity.com%2Fnews%2Finvision-community%2Fmaximize-community-growth-with-our-new-reporting-metrics-r1239%2F#cl1409c307 Seems like it's generating separate attributes, one for nofollow and one for noreferrer, instead of a combined one.
Last reply by Marc, -
- 1 follower
- 3 replies
- 589 views
Just an FYI so that someone can file a bug report... ACP > System > Integrations > VigLink When you choose the option to create a new account, it tries to launch a window taking the user to: https://www.viglink.com/users/convertAccount?subId=109411&key=79bd9386a12d9ac58a81d42672c87dc4&expiration=1636082093&signature=72e2b61779d9c3e894ca8affd3e08a9a I assume that is now supposed to be somewhere under "meridian.sovrn.com" now.
Last reply by Marc, -
- 2 followers
- 3 replies
- 766 views
Hello, I've just noticed that in our install, going to ACP > Customization > Emails, a few email templates, instead of displaying a name, are displaying a language key. It seem these strings are missing from our install for some reason. I don't know if this is only affecting our install or this is affecting all IPS installs. The missing strings here are: emailtpl_emailNoWrapper emailtpl_notification_new_badge emailtpl_notification_new_recognize emailtpl_password_reset_forced emailtpl_unsubscribeStream emailtpl_notification_mine_solved emailtpl_activity_stream_subscription emailtpl_notification_new_rank emailtpl_…
Last reply by Marc, -
- 3 followers
- 10 replies
- 806 views
Hello, I am contacting you because I have a problem with the images of the article system in the page https://forumcrypto.fr/articles/ It does matter to me the images in the articles but there is no poster on the index or the widgets. Thanks for your help
Last reply by CiberBob,
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