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RSS Feed issue


Richard Arch
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Go to solution Solved by Marc Stridgen,

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2 hours ago, Richard Arch said:

Confused...  Do you mean the member id and key, both the links include that?

From the screenshot provided, it does not appear to be so. The URL you provide to your RSS tool would need to have it. Additionally, the community cannot be offline, etc... which would render the RSS feed unreachable.

To confirm, are you using an RSS reader or are you adding this as a calendar? 

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Hi Jim

You can barely see the member id from the error screenshot, I will PM you the links that I sent Marc so that you can check too.  To confirm, I'm using MS Outlook as a RSS Reader.

Marc has been able to check and confirm that the "Upcoming Events" rss feed works, but the custom rss feed does not.  As my website requires all members to login, it may explain why the custom rss feed does not work but why would "Upcoming Events" rss feed work.  It seems to bypass the login requirement.

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3 minutes ago, Jim M said:

Do you deny permissions to certain areas of your community?

Yes, no guests. Everyone must login.

4 minutes ago, Jim M said:

Do you mind updating the access details in the Client Area so we can review your community?

Will do, give me a few minutes.

4 minutes ago, Richard Arch said:
9 minutes ago, Jim M said:

Do you mind updating the access details in the Client Area so we can review your community?

Will do, give me a few minutes.

You should have login details now.

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  • 4 weeks later...
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