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Technical Problems

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Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.

Jim M

22,924 topics in this forum

  1. dutchsnowden

    Convert UTF9 Error: Specified key was too long

    by dutchsnowden

    Doing a drytest upgrade of my board. Convert goes just fine, until I get to this error below. How can I resolve this issue? The conversion just stopes and nothing else happens. My old database is MyISAM. Upgrading from 3.1.4 -> 4.6.9 Error: Specified key was too long; max key length is 1000 bytes File: /system/Db/Db.php Line: 198 serverError @ app.js?v=1:162

    dutchsnowden
    Last reply by dutchsnowden,
  2. Greek76

    Set up permissions for creating a club after a certain amoun

    by Greek76

    Is there a way to set up that only after a certain amount posts/thread a member can create a club or a blog?

    Marc
    Last reply by Marc,
  3. Moonbeam

    Ability to upload custom plugins

    by Moonbeam

    Earlier this year, I commissioned a custom plugin, which has been running happily on my Starter plan cloud site ever since. (I mean, I assume it's happy; it doesn't talk much about its feelings.) But now, I see that uploading custom plugins is listed as outside the scope of the Starter package. Did this drop off the Starter plan list of features recently? I assume it did, or I wouldn't have been able to upload the first one, unless I'm some sort of unconscious hacking genius. (Spoiler alert: I'm not.) I had envisioned commissioning additional plugins over time, but I have no intention of upgrading to the next plan anytime in the near future, since it would double the…

    Marc
    Last reply by Marc,
  4. Johno2518

    MFA Grant Type for OAUTH Client

    by Johno2518

    Hi, Just wondering if anyone knows how to enforce the MFA grant type for an OAUTH Client? Currently the grant type requested on the client is password. Theoretically since I setup MFA for all users I assumed it would be implicit (and I should get an error response saying MFA Required according to the spec) on OAUTH clients but it doesn't seem to be the case as it provides me an access token etc. This is what I currently have enabled. Also one other question, does anyone know what the "log" permission does when enabled on the scope? I feel like there needs to be more in the documentation regarding OAUTH in IPS as I can't seem to…

    Johno2518
    Last reply by Johno2518,
  5. NAWAC

    Forum WYSIWYG Editor, problem modifying links

    by NAWAC

    I'm running Invision Community v4.6.9. When editing a link inside a post using the WYSIWYG editor, when I double-click on the link text to modify the URL of the link I get an error. Same thing happens if I just highlight the text and click the "Link" icon to modify the URL. I get the popup notification saying "There was a problem loading this content" (see below screenshot). It doesn't matter which browser I'm using or which type of device (PC or smartphone).

    Mark H
    Last reply by Mark H,
  6. Rebecca Jorgensen

    embed calendar into wordpress page / post

    by Rebecca Jorgensen

    Is there a way to grab the embed code for the calendar inside the invision community and post it inside the wordpress page / post? I've looked around and haven't seen any way to do this. Is this possible or there a work around for it? Thank you!

    Mark H
    Last reply by Mark H,
  7. Buttercup

    Following error when I try to create a theme

    by Buttercup
    • 2 replies
    • 537 views

    I have contacted my server and they say it's not in their side. Do you know why this is happening please? A configuration or server error has occurred EX0 Something went wrong. Please try again. OutOfRangeException: (0) #0 /home/psychforum/public_html/init.php(903) : eval()'d code(69): IPS\Patterns\_ActiveRecord::load(NULL) #1 /home/psychforum/public_html/system/Node/Controller.php(495): IPS\ipskitaddons_hook_IPS_Theme->form(Object(IPS\Helpers\Form)) #2 /home/psychforum/public_html/system/Node/Controller.php(394): IPS\Node\_Controller->_addEditForm(Object(IPS\Theme)) #3 /home/psychforum/public_html/system/Dispatcher/Controller.php…

    Buttercup
    Last reply by Buttercup,
  8. abetts

    No longer able to post!

    by abetts

    Hi - the 'Submit Reply' button seems to have become unresponsive on my community... I've restarted Apache and MySQL on the server. screen-capture.webm Any ideas please?

    Marc
    Last reply by Marc,
  9. Askancy

    Pending approval content in the similar content widget

    by Askancy

    I was reading a topic here on support, and I saw that in the similar content widget, I get a content pending approval. I believe the content pending approval: They should NEVER appear in similar content They should NEVER appear to users, maybe only moderators and administrators. Clicking on the result I get the error: "We could not find that topic", rightly so... Even as a visitor with incognito browsing, if you want the reference topic:

    Marc
    Last reply by Marc,
  10. Meap

    Stripe Tracking & Telemetry

    by Meap

    Hello, I have noticed that after having activated Stripe as a payment option in my Invision Community Forums that user information is always being sent to m.stripe.com even when a user is not on the store page at all. It just always loads it and logs info. Is there any way that this can be updated to not load the script unless actually doing a checkout? I care about my users their privacy and don't want to be a data collector for a third party. Here is someone that documented this issue, and found out what is being logged: Stripe is Silently Recording Your Movements On its Customers' Websites · mtlynch.io

    Matt
    Last reply by Matt,
  11. Saurabh Jain

    What should be the size of feature (cover) image of blogpost

    by Saurabh Jain

    What should be the size (dimension) of feature (cover) image of blog post So that it looks good in post view as well as blog view

    Marc
    Last reply by Marc,
  12. dutchsnowden

    TESTINSTALL - wrong license entered?

    by dutchsnowden

    So I assumed from this wording that localhost does not matter, and now I got this: I am only checking how conversion from 3.1.4 to 4.6.9 works, nothing else. How can I solve this issue?

    Marc
    Last reply by Marc,
  13. Allegheny

    Default Theme, CSS Bug - User Profile and Search Menu

    by Allegheny

    When viewing anyone's profile, if you click the "search" box the resulting drop down has a z-index issue with the menu's underneath it. There's bleed through. This is easily seen here on the Invision Community Forums by viewing anyone's profile and clicking the search box. However, I have attached an image anyways. I tried a quick fix in my custom.css file by adding the following: #elEditProfile { z-index: 0; } #elProfileStats > [data-role="switchView"] .ipsList_inline, #elProfileStats > [data-role="switchView"] .ipsButton { z-index: 0; } And, that does work on the full desktop view; however, it makes the menus unusable in the responsive or mo…

    Ehren
    Last reply by Ehren,
  14. Gabriel Torres

    [Pages] How to recreate all thumbs for a database?

    by Gabriel Torres

    Hi, Two questions: 1. If I change the thumbnail dimensions for an image record, is there a way to trigger a process to recreate all thumbs for that particular database? 2. Is there a setting somewhere to control the quality/compression of the generated thumbnnail? Thanks.

    Gabriel Torres
    Last reply by Gabriel Torres,
  15. Gabriel Torres

    [Pages] Search templates not working?

    by Gabriel Torres

    Hi, Here in our install, the search template feature from Pages doesn't seem to be working. If I type in any word I am looking for, nothing happens. I don't know if this is only happening here or it is a core bug. Thanks.

    Stuart Silvester
    Last reply by Stuart Silvester,
  16. The Old Man

    Featured products widget - missing alt & closing p tags

    by The Old Man

    Hello there, FYI W3C Validator fails when the Featured Products widget block is used, tested with IPS 4.6.9. The widget shows a small image of each product but the alt attributes are missing for each. I also get errors (3 products, 3 errors) stating "No p element in scope but a p end tag seen" for each featured Commerce product in the widget: The opening P tags are there for each products, so perhaps they are being closed out of place? Also a Warning message on the top Sign In form on index page - I think this one may have been reported previously but just for the sake of it: <span class="ipsCustomInput">↩ <input type="…

    The Old Man
    Last reply by The Old Man,
  17. Gabriel Torres

    How to disable access to /store/?

    by Gabriel Torres

    Hi, Today I found out using Google that the /store/ URL is active in our install, even though we don't use it, as we only have /subscriptions/: https://www.clubedohardware.com.br/store/ https://www.clubedohardware.com.br/subscriptions/ How could we disable acess to /store or redirect it to /subscriptions? BTW, why is this URL accessible if we don't have any products? Wouldn't this be something to be improved in the software? Thanks.

    Gabriel Torres
    Last reply by Gabriel Torres,
  18. Owdy

    Database templates

    by Owdy

    I use pages, and database page is site default page. I dont know what happend, but suddenly database stopped use that template what was confugured. And i dont even find anymore how to change that template. This is what it should use: But that isnt in here anymore What happend?

    Matt
    Last reply by Matt,
  19. Troy Shaffer

    Manually Changing Member Groups in Admin Control Panel

    by Troy Shaffer

    Hello, I changed / updated member groups (both primary and secondary) for specific members via my Admin Control panel. Initially, all was well. All the changes / edits appeared in my members' accounts like I expected they would. However, after logging out and back into the ACP, the members' accounts had reverted back to their original settings. This has happened twice now. What am I missing? Is there a setting somewhere? Am I correct in assuming I can change these groups as the super admin for the site? Thanks in advance. 🙂

    Troy Shaffer
    Last reply by Troy Shaffer,
  20. Howard L Martinez

    Discount code on subscriptions

    by Howard L Martinez

    hello, i want to give discount on this Halloween to my customer i see discount code creating option in products but didn't see in subscription . so how i give subscriber a code for discount when they are subscribing for vip membership . i want to give them 25% discount in these days

    Marc
    Last reply by Marc,
  21. NZyan

    4.6 Unread Content Duplicate Entries with ElasticSearch

    by NZyan

    Since a few days ago members started reporting that the „Unread Content“ isn't working as intended: Topics show up not once as intended but several times. The strange thing: This happens in all of my communities. I didn't change a thing Communities are running different versions of IPB (4.5.4 / 4.6.6 / 4.6.9) and thus Elastic Search (6.5.4 / 7.10.2) I'm using Bonsai as search provider – thus my guess is that the problem is on their side. Some more findings Error Log shows no entries. I switched one of my smaller communities to mySQL search and the issue was gone After rebuilding the search index is issue is gone but …

    NZyan
    Last reply by NZyan,
  22. hackinOS

    Problem with user download don't need complete profile.

    by hackinOS

    Hello. I need only registered user can download file with Profile Complete. But i have lInk for attatchment https://hackinos.com/applications/core/interface/file/attachment.php?id=99&key=45baec852110b9207431920ab2ec39d1. User can download if they don't have fill all the complete field on the proflie complete. Is this the error the Core of IPS? Can't fix this, right?

    Marc
    Last reply by Marc,
  23. gigantor

    Does IPS Use Sendmail?

    by gigantor

    Hi All, I need to install an app on my server that uses sendmail. Will there be a problem if I change the sendmail configuration? Thanks

    Marc
    Last reply by Marc,
  24. Gabriel Torres

    Missing alt info in thumbImage template

    by Gabriel Torres

    Please take a look if in Template: core > front > global > thumbImage This: <img {{if $lazyLoad && settings.lazy_load_enabled}}src='{expression="\IPS\Text\Parser::blankImage()"}' data-{{endif}}src='{file="$image" extension="$extension"}' alt=''> Shouldn't be this: <img {{if $lazyLoad && settings.lazy_load_enabled}}src='{expression="\IPS\Text\Parser::blankImage()"}' data-{{endif}}src='{file="$image" extension="$extension"}' alt='$name'> Cheers.

    Gabriel Torres
    Last reply by Gabriel Torres,
  25. P15-D24

    Erratic performance issues after 4.6.9 upgrade today

    by P15-D24

    Having erratic performance issues after upgrade today. Admin center is slow loading/saving new pages. Actual site performance is very erratic, sometimes loads in a a second or two (normal) sometimes takes 10 seconds. Same is true when drilling down in a thread, sometimes very quick, sometimes not. Checked the DB and it looks fines, no errors and restarted MySQL. Cleared the system caches. No differences. Upgrade installer ran with no errors. I have contacted my ISP also but they didn't see anything out of the ordinary. They did open a service ticket to check in more detail. Ideas, suggestions?

    P15-D24
    Last reply by P15-D24,
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