Posted January 8, 20223 yr Community Expert We recently lost a member due to covid. Sad, he was in his mid 50s and loved by all. We are a cycling site and use cycling related ranks. Is there a way to manually change one members rank to the highest rank we have? Thank you
January 10, 20223 yr Community Expert Solution First of all, very sorry to hear of the loss of one of your members to this horrible disease. Certainly that is no age for anyone to pass away. With regard the rank, the simplest way to do this would be to increase that members points to higher than the highest rank. You can do that manually from their account in your ACP by selecting "Manage points" under the Rank section of their account, then selecting Edit points at the top.
