Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,912 topics in this forum
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- 1 follower
- 4 replies
- 729 views
Hello, is it possible to set the notification so that our users receive an email when someone has posted something in the "Community" section? Where can I set this setting?
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 407 views
Hi team, ¿can we create a product to purchase for meeting booking and connect tools as Google Calendar and Zoom to offer online support sessions? ¿Exists any way to make somethin similar to this in IPS? Thanks a lot.
Last reply by Marc, -
- 13 replies
- 832 views
Hello , i enabled designer mode to work on a theme and then after i finished and disabled it the forum no longer works, it gives me this error: Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/rulsro/public_html/forum/system/Theme/Theme.php(880) : eval()'d code on line 8233 How can i fix this ? I tried clearing cache , replacing theme.php with another one , enabling & disabling designer mode again and setting myself every theme but it still gives me the same error
Last reply by Jim M, -
- 1 follower
- 4 replies
- 684 views
If this has not been reported already, using the Downloads application files are failing to download when running PHP 8.1.5. Forums downloads work fine... Ted.
Last reply by Marc, -
- 1 follower
- 3 replies
- 532 views
Hey, I just created a new forum within my main forum: https://www.sigmamaleforum.com/forum/77-sugar-dating-forum/ It's not listed in the forum sitemap: https://www.sigmamaleforum.com/sitemap.php?file=sitemap_content_forums_Forum Can you help?
Last reply by Marc, -
- 4 followers
- 15 replies
- 954 views
We have a membership product. The registration process includes optional purchase of a membership. It's also possible to go to the store and purchase a membership without registering, which causes problems. I'd like to hide the product in the store so customers would have to go through registration (or already be registered) to purchase membership. On Store Settings, option to Show in store?, notes are Even if hidden from the store, it will still show on the registration form if that setting is enabled, users who have previously purchased will still be able to renew, and users who have purchased other products in the same group may still be able to upgrade/downgra…
Last reply by Marc, -
- 1 follower
- 4 replies
- 544 views
Any idea why Google is giving me the following warning regarding Q&A structured data? Search Console has identified that your site is affected by 1 Q&A structured data issue(s): Top Warnings Warnings are suggestions for improvement. Some warnings can affect your appearance on Search; some might be reclassified as errors in the future. The following warnings were found on your site: Missing field "text" (in "mainEntity")
Last reply by Marc, -
- 2 followers
- 17 replies
- 1.2k views
Two really annoying issues that my customers are experiencing right now is: 1) How do I update everyone's invoices, right now only way is to hope that the old customer makes a support ticket for me to then manually update it. New price has been 60 instead of 120 for months. 2) No option to buy when the user was a subscriber previously? When the user clicks view purchase, this is all they see? No option to buy, renew nothing.
Last reply by Marc, -
- 2 followers
- 1 reply
- 887 views
Our many members are complaining that while checkout the physical item for shipping, they are unable to edit their old address which they filled while joining. Any specific reason why members have been unable to edit their billing/shipping address while the checkout process?
Last reply by opentype, -
- 1 follower
- 7 replies
- 863 views
Hello all. I am just wondering if anyone else has had the issue whereby if you get a notification of a new post in a topic, that when you click on it, it does not always take you to that new post. I have had a few members note this issue and will usually have to scroll up or down to get to the right place. We of course have taken note of the notification settings as displayed below. Anyone else had any problems ? Thanks very much, P
Last reply by Marc, -
- 2 followers
- 2 replies
- 680 views
I recently converted my phpBB forum to an Invision Community forum. In the Admin panel under Get Support I see a Repeated Log Entries warning, and when I click it I see this: Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. Message Count 352 Error: Call to a member function rfc3339() on null (0) #0 /home/logicpro/public_html/forum/applications/core/extensions/core/MemberSync/System.php(410): IPS\_Member->apiOutput() #1 /home/logicpro/public_html/forum/system…
Last reply by Marc, -
- 2 followers
- 20 replies
- 1.1k views
Hello Everybody, My forum has a very low activity in the last months/year but my database seems to grow to rapidly.. I mean, if I check it on Monday it is at 54% of his capacity, and after about 10 days it's 100% full! So I must "optimize" it and it return to 54/55%.. What's the problem?
Last reply by Marc, -
- 2 followers
- 6 replies
- 1.1k views
Addon developer is inactive and I have task issue: Can someone please help on how to remove the lock on task? Thanks
Last reply by Marc, -
- 5 followers
- 34 replies
- 2.5k views
…with this error. Is this a result of the scheduled maintenance today? If so when will it be corrected? I use Cloud Hosting.
Last reply by My Sharona, -
- 3 replies
- 642 views
Is there a way to get international phone number as input in profile fields
Last reply by Jim M, -
- 3 followers
- 5 replies
- 714 views
Is it possible to upload multiple default profile photos that are automatically cycled through for each member that has not uploaded their photo? Basically my forum has a bunch of posts with just the first letter of their name in a circle because they didn't upload a photo. To make the forum look better I'm encouraging members to upload their photo, but for those that don't it would be great to have a suite of default profile photos that would be used, instead of just a letter, or having every member have the same default photo. Does that make sense? Thank you.
Last reply by Jim M, -
- 1 follower
- 2 replies
- 618 views
Hi, I've one third party app (from the marketplace) with an update available (Swiper Slider). I've tried to update it, but the new version of the app is in fact nearly another app : not same functions, not compatible with previous version, ... So I don't want to update the app because if I do, I'll loose all the features I need and I use from it. I had to roll back from a saved community to get back into a consistent state. So now I've constantly the "new update available" tag for that app I don't want to update... Is it possible to disable that for a specific app ? Thankyou for your attention, D
Last reply by Dexter_X, -
- 1 follower
- 3 replies
- 654 views
Hi! I've been trying some different things here, but I'm missing it. Is there a way to set the "About Me" page as the default when members click on another member's Profile, rather than the Member's Content? Thanks!
Last reply by usmf, -
- 2 followers
- 6 replies
- 773 views
My website has been working fine for many months, and now I suddenly have a 500 error and cannot start the site. The uploads/logs folder is empty, no errors from anytime recently. The most recent change was caching being disabled (moving from redis to no caching, and the constants.php was updated) but the website continued to work fine after that until today. My Ubuntu VPS details are current in my customer profile.
Last reply by Tennman, -
- 2 followers
- 12 replies
- 1k views
Hello, in the support section I see this message: InnoDB database tables typically perform more efficiently and reliably than other database engines such as MyISAM on most modern hosts when configured correctly. It is strongly encouraged to ensure all of your database tables are using the InnoDB storage engine, and that your hosting provider has configured MySQL for InnoDB use. I have asked my hosting provider to convert all database tables to InnoDB, but they were unable to do it for these tables: The Italian hosting provider replied this to me: le tabelle pre_common_member_grouppm, pre_forum_post e…
Last reply by Mark H, -
- 1 follower
- 4 replies
- 971 views
Error: Call to undefined method stdClass::language() (0) #0 /home/xxx/public_html/system/Dispatcher/Front.php(109): IPS\Dispatcher\_Standard->init() #1 /home/xxx/public_html/init.php(913) : eval()'d code(38): IPS\Dispatcher\_Front->init() #2 /home/xxx/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\indisposable_hook_C_DispatcherFront->init() #3 /home/xxx/public_html/index.php(13): IPS\_Dispatcher::i() #4 {main} Backtrace: #0 /home/xxx/public_html/init.php(1015): IPS\_Log::log() #1 [internal function]: IPS\IPS::exceptionHandler() #2 {main} Loaded hooks: applications/brilliantdiscord/hooks/standardDispatcherCss.php applications/bimchat…
Last reply by AlexJ, -
- 3 replies
- 818 views
I need to uninstall Invision community, including all associated databases and tables, folders, and files. It looks like I can't do this from within the ACP (probably because that would make the ACP disappear!) How would I go about completely removing IP Community from my server?
Last reply by Bendensin, -
- 2 followers
- 9 replies
- 1.2k views
Hello, I've created a Google Adsense account, had it approved and all ready to go. Created my HTML ad code and copied it into a created section in advertisements in ACP. On my site, the space for the ad is appearing but it's blank. And no ad is showing up. But in ACP, it is giving impessions. Any idea how to get the ads to appear? See it here: https://www.ccfcforum.com/ Thanks, Trevor
Last reply by Marc, -
- 1 follower
- 10 replies
- 862 views
Hi team, I've a problem when edit an old post with all images added by external URL. IPS delete the image and only show the URL qhen save changes. Can you take a look to solve it? Thanks. Can you view the process in this video.
Last reply by Marc, -
- 1 reply
- 706 views
Under System > Support > Get Support, I see a yellow recommendation in the "Logs" box saying "Repeated log entries". When I click it I see this: Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. Message Count 360 Error: Call to a member function rfc3339() on null (0) #0 /home/logicpro/public_html/forum/applications/core/extensions/core/MemberSync/System.php(410): IPS\_Member->apiOutput() #1 /home/logicpro/public_html/for…
Last reply by Jim M,
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