Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 2 followers
- 5 replies
- 817 views
Something isn't right. I have this problem on mine almost stock board and 4.7.0 Beta 3: SELECT main.*, ((MATCH(index_title) AGAINST ('test' IN BOOLEAN MODE)*5)+(MATCH(index_content,index_title) AGAINST ('test' IN BOOLEAN MODE)))/POWER(( ( UNIX_TIMESTAMP( NOW() ) - ( CASE WHEN index_date_updated <= UNIX_TIMESTAMP( NOW() ) THEN index_date_updated ELSE 0 END )) / 3600 ) + 2,1.5) AS calcscore FROM `ibbd_core_search_index` AS `main` WHERE ( index_class='IPS\forums\Topic\Post' OR ( index_class IN('IPS\\downloads\\File','IPS\\downloads\\File\\Comment','IPS\\downloads\\File\\Review') ) OR index_class='IPS\downloads\File\PendingVersion' OR ( index_class IN('IPS\\gallery\\I…
Last reply by DawPi, -
- 1 follower
- 5 replies
- 889 views
Hello guys, is there any alternative for Kevin Carwile's Automation Rules, which has the same (or similar) features and is working with actual version of IPS? Thank you!
Last reply by Chris Anderson, -
- 2 followers
- 1 reply
- 989 views
Hi, My version now is Invision Community v4.7.0 Beta 1, I want to roll back to 4.6 because of the lack of compatibility in many marketplace apps. What is the best way to do it? Thanks
Last reply by Marc, -
Hi, I recently changed the storage location for my applications from amazon s3 to my web server and since then the server logs have been spammed with RuntimeException (2) DOES_NOT_EXIST. #0 /#####/#####/public_html/applications/perscom/extensions/core/FileStorage/Operations.php(54): IPS\_File->move(1) #1 /#####/#####/public_html/applications/core/extensions/core/Queue/MoveFiles.php(56): IPS\perscom\extensions\core\FileStorage\_Operations->move(57570, 1, 2) #2 /#####/#####/public_html/system/Task/Task.php(47): IPS\core\extensions\core\Queue\_MoveFiles->run(Array, 57570) #3 /#####/#####/public_html/applications/core/tasks/queue.php(43): IPS\_Task::runQueue() …
Last reply by Marc, -
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- 7 followers
- 37 replies
- 3.2k views
In 4.6.2, the release notes state - Added a new notification when content is approved Where is this and how does it work? If a member posts content that is held for moderation, how are they notified? I don't see a setting for this or emails going out. I'm using this group setting:
Last reply by AlexWebsites, -
- 1 follower
- 8 replies
- 976 views
I'm getting a 1C120/B error in ACP whenever I try to add certain buttons to my post editor toolbar. The specific error that comes up is as follows: "The plugin does not appear to be valid. Make sure that you have uploaded the plugin exactly as you downloaded it." The packages are coming straight from CKEditor's website and should not be corrupt in any way. These are the two files that are causing issues: https://ckeditor.com/cke4/addon/footnotes https://ckeditor.com/cke4/addon/N1ED-editor Is this an issue with IPB's implementation of CKEditor, or am I doing something wrong here?
Last reply by Dreadknux, -
- 1 follower
- 4 replies
- 844 views
Hello, I need your help. I just installed the update to Font Awesome 6 in IPS 6.1.1.1. Everything was working fine on my website and now it's broken 😞 I am using v4.7.0 Beta 2. I contacted the developer as well but no news for now. I wanted to know what I should do in these circumstances. I install an update to a existing verified application in the marketplace and the website's frontend is broken I disabled the application that caused the problem I cleared cache Result = website's frontend is still broken. I don't know what to do to fix it. It just doesn't work. The styles are completely broken 😞 😞 See attachment. What should I do to fix t…
Last reply by OptimusBain, -
- 1 follower
- 2 replies
- 660 views
I wanted to get license for chose modules, but i can't find anywhere demos for this applications is there a way i could test drive that applications before purchase ?
Last reply by Marc, -
- 1 follower
- 3 replies
- 443 views
If you look at the permissions for "Store/My Details" menu item, you will see, I have only assigned "Administrators" access. I assigned each of these menu items access to the "Administrators" and "Moderators" group and clicked on the "Save Menu item" button and then clicked on the "Publish this menu" button to save the configuration for each of the following: Sometimes the setting sticks and sometimes it doesn't: When it doesn't it inherits the permissions assigned to "Store" which is only Administrators" not "Moderators". The "Payment Methods", "Paypal Subscriptions", "Account Credit" menu items also exabit the above behavior whereas the …
Last reply by Marc, -
- 2 followers
- 2 replies
- 789 views
Is there a way to add a Reaction button. I've had a couple requests to add a "Wow!" button of some kind. Thank you!
Last reply by Robert Fowler, -
- 1 follower
- 7 replies
- 704 views
Hello, as you can tell im very new to registering a new website. I attempted to change my URL domain to something else and it said i needed to set up in my domain registrar to ns1.invisioncic.com,ns2.invisioncic.com,ns3.invisioncic.com,ns4.invisioncic.com. Does that mean i need to register for a domain at domain.com with those URLs? any help is appreciated!
Last reply by Marc, -
- 1 follower
- 6 replies
- 1.1k views
When I try to move a post from one topic to another, error "We could not find that topic" appears and the post disappears 😐 Video is from 4.7.0-B1, but happens to me on live forum 4.6.12.1 as well. We use PHP 8.1.5 and MariaDB 10.3.34. post-move.mp4
Last reply by Marc, -
- 1 reply
- 388 views
If you navigate to the "Dashboard" section of the marketplace you see a listing of all of the apps currently marked compatible with 4.7. But if you navigate to the "All Applications and Plugins" section it only shows one. Doesn't (NE) USE_DEVELOPMENT_BUILDS reminder, and (NE) Hide Content fall within the "All Applications and Plugins" designation? If so, why aren't they showing up?
Last reply by Stuart Silvester, -
- 1 follower
- 5 replies
- 659 views
Hi team, I've problems with some users because many times have an 403 error in my cloud IPS. Two specific situations: On login IPS redirect to register page and returns error Visit any forum or post returns this error Can you take a look to solve it? Thanks a lot.
Last reply by Marc, -
- 1 follower
- 3 replies
- 571 views
I have enabled https in my community configuration and my site has a valid certificate. If I enforce https on my WordPress site and I click on the community link, the page just keep reloading and redirecting to the login page. This issue does not happen if I use https without enforcing it in WordPress.
Last reply by Marc, -
- 1 follower
- 10 replies
- 743 views
Hello, how i can change the Date Format Display from "MM/DD//YYYY" to ""DD/MM/YYYY" Cant find these Settings. Please Help
Last reply by Marc, -
- 1 follower
- 2 replies
- 647 views
Hello sir my order is pending from 3 hours and my payment deducted from account. What should I do you are talking too much time. And nobody doing reply of mail.
Last reply by Marc, -
- 2 followers
- 1 reply
- 328 views
I'm shockingly bad at css but can just about get by. I like using the wordpress customiser as I can see in real time what effects my code is having, whereas on invision I have to make changes, save, then refresh to view. Is there a more efficient way to go about it for someone at my level?
Last reply by Marc, -
- 1 follower
- 1 reply
- 686 views
Let's say my members create 10 paid subscription clubs on my forum website... When a user purchases a paid subscription (to join the club), then later purchases another paid subscription, will they need to re-enter their credit card information a second time? Or, is it stored for them and a simpler checkout process if presented to them? Also, how do they cancel a paid subscription? Can they do it themselves from their account somehow? Thank You.
Last reply by Marc, -
- 1 follower
- 1 reply
- 603 views
For self-hosted, to get clubs do I need to purchase the "forums" app? Thanks
Last reply by Marc, -
- 1 follower
- 9 replies
- 884 views
In order to get my database working, since the admin section of my 4.6.11 installation was damaged, I had to do a fresh installation to 4.6.12.1. Then in order to get my forum working again, I switched the 'sql_tbl_prefix' from '' to 'ibf_' in the conf_global.php file. Now the problem is I have some 578 tables in the database. It's getting unwieldly. So I tried to delete the files which didn't have the 'ibf_' prefix - all of the non-prefixed database files plus the 'orig_ibf_', 'x_utf_ibf'. But once I did this the forum stopped working - a notice came on that the forum was in the process of updating - and I had to restore the databases which I thought weren't being…
Last reply by Marc, -
- 2 followers
- 8 replies
- 967 views
Hi, When I upgrade my localhost from IPS 4.6.12.1 to IPS 4.7.0 Beta 3 I get the error: Duplicate entry 'searchlog_exclude_groups' for key 'conf_key' C:\xampp\htdocs\ipsdev\applications\core\setup\upg_107000\upgrade.php::59 INSERT INTO `core_sys_conf_settings` ( `conf_app`, `conf_key`, `conf_value` ) VALUES ( ?, ?, ? )
Last reply by Marc, -
- 1 follower
- 3 replies
- 677 views
Hello all, After almost 12 years, i am closing my forum down, And is simple as it may be, i am not sure on the correct steps to do so. Any help/advice would be much appreciated. Geoff
Last reply by Marc, -
- 1 follower
- 15 replies
- 746 views
A user reported an error on my site that I can't quite figure out the cause of. Does anyone have any guidance I can provide them? http://www.hoosiersportsnation.com/index.php?/topic/9827-cant-leave-a-like-or-navigate-with-page-s/
Last reply by Jon Sutton, -
- 1 follower
- 2 replies
- 683 views
i have no idea whats going on there 🤔 but it is just a test forum i tried to clean datastore folder, but didnt help
Last reply by Vodafone CZ,
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