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how to install ip.downloads after purchasing and in a currently running site?

  • Community Expert

In order to install a new product, you would upload a fresh set of files from your client area. Once you have done that, you will see the downloads application available to install in Systenm->Site Features->Applications within your admin CP

  • Author

ip downloads throwing error -200 while uploading 3gb+ file

we are using along with aws s3

is shared hosting a problem

  • Community Expert

It may be yes. You would need to check your server error log to see what that relates to there. -200 means that plupload is failing somewhere server side

  • Author

i think it maybe due to the cloudflare 100mb limit for http 

am i right?

can i apply rule to bypass?

  • Community Expert

Yes, that would very much likely break things. You would need to speak to cloudflare on that. We cannot advise on how cloudflare works unfortunately

  • Author

where to find ip.downloads error log??

  • Community Expert

It's not a log for the downloads application you are looking for here. It's your server error logs where you will find the log of this error.

Maybe ask in the community help section or have the topic move there? I’m sure other there are many who deal with large files and also use Cloudflare and S3. 

From Cloudflare’s KB:

Quote

Cloudflare limits the upload size (HTTP POST request size) per plan type:

If you require a larger upload, group requests smaller than the upload thresholds or upload the full resource through an unproxied (grey-clouded) DNS record.

That’s your options if using Cloudflare and need to support uploading large attachments. 

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