The Dark Wizard Posted July 6, 2022 Posted July 6, 2022 2V101/A IPS\convert\_Library::process: UnderflowException::0 Backtrace: #0 /var/www/ipb.rpnation.com/html/applications/convert/sources/Software/Core/Xenforo.php(634): IPS\Db\_Select->first() #1 /var/www/ipb.rpnation.com/html/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Xenforo->convertAttachments() #2 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /var/www/ipb.rpnation.com/html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modules\admin\manage\{closure}() #4 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(578): IPS\Helpers\_MultipleRedirect->__construct() #5 /var/www/ipb.rpnation.com/html/system/Dispatcher/Controller.php(107): IPS\convert\modules\admin\manage\_convert->runStep() #6 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(45): IPS\Dispatcher\_Controller->execute() #7 /var/www/ipb.rpnation.com/html/system/Dispatcher/Dispatcher.php(153): IPS\convert\modules\admin\manage\_convert->execute() #8 /var/www/ipb.rpnation.com/html/admin/index.php(13): IPS\_Dispatcher->run() #9 {main} This happens right after PMs finished, any attempt to resume the convert process, does this. Please advise.
Marc Posted July 6, 2022 Posted July 6, 2022 You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 4 hours ago, Marc Stridgen said: You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion My account has been the main account since 2014. I make a topic in this section, it makes me pick my license. @Ghanour system admin is the alternate contact.
Marc Posted July 6, 2022 Posted July 6, 2022 Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from?
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 1 minute ago, Marc Stridgen said: Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from? 2.2.9
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 Just now, Marc Stridgen said: I have now created a ticket for you on this I see it thank you :).
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 (edited) 5 hours ago, Marc Stridgen said: I have now created a ticket for you on this Just to confirm, the fact that I CC'd @Ghan works fine and shows up in the ticket right? Edited July 6, 2022 by The Dark Wizard
Marc Posted July 6, 2022 Posted July 6, 2022 Yes they are indeed replying to the ticket The Dark Wizard 1
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 Just now, Marc Stridgen said: Yes they are indeed replying to the ticket Awesome, I didn't know if that would pipe correctly. Neat. Thanks again!
Marc Posted July 6, 2022 Posted July 6, 2022 Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here
The Dark Wizard Posted July 6, 2022 Author Posted July 6, 2022 Just now, Marc Stridgen said: Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here Yup, they've been an alternate contact since like 2014 I think.
Marc Posted July 7, 2022 Posted July 7, 2022 11 hours ago, The Dark Wizard said: Yup, they've been an alternate contact since like 2014 I think. No problem then 🙂
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