Technical Problems
Run into an issue and need help from the Invision Community Team?
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Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,925 topics in this forum
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- 2 followers
- 6 replies
- 550 views
Hi Guys, The upgrade to 8.0 is almost done. The site loads and runs fine. BUT I can't do anything in the admincp, I get fatal errors. The issue is the cached plugin file "template_0_77e511f3f597b974567a95c3a1860bbf_plugins.php" - it is throwing an exception; "PHP message: PHP Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported" I thought I disabled all the non 8.0 supporting plugins and apps, but I guess not. I went through the DB to disable all the plugins. I left the applications because the update to 4.7.2 that I only did this morning already disabled all non 8.0 applications. I then deleted the contents of the cache tables …
Last reply by Marc, -
- 2 followers
- 1 reply
- 253 views
Hi, Is there any way to check if everything is compatible as the wizard do for themes ?
Last reply by Marc, -
- 1 follower
- 5 replies
- 714 views
To IPB Staff (IPB staff only please) I know this is likely counterintuitive to those who runs forums for profit. But it is somewhat important from a privacy point of view. Is there an option to disable the tracking of statistical data (reactions, searches, etc) like you can do with emails? For the better part of 20 years that we've run on IPB, one thing we've prided ourselves on is absolutely no tracking. No Google, invited members only, no social media tracking/usage, etc. While again, I understand the reasoning some/most forum admins will find it advantageous, I'd prefer to fall on the side of respect for people's privacy. Thus, is it possible to…
Last reply by Zapusto, -
Since a few days (we think since we updated to version 4.7.1) all images are no longer visible in post (also old posts) of our ClubDesk Forum (https://forum.clubdesk.com/). If you take a look at this post https://forum.clubdesk.com/topic/2416-dies-ist-ein-test-um-zu-checken-ob-bilder-im-forum-sichtbar-sind/#comment-7901 you see a grey frame instead of a screenshot. The post looks like this: In addition clicking the "Quote" function (in the german version this is named "Zitiere" is only scrolling to the top of browser window but not creating a quote. In edit mode the same post looks like this and the image is visible: Please let us know what we c…
Last reply by Marc, -
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- 1 follower
- 4 replies
- 673 views
Hi, I don't have a specific error right now, but I have noticed that I have errors in the Admin CP if I am using my VPN (Proton VPN). I'll get blank pages. The first time it happened it stopped in the middle of an upgrade and I couldn't get back in to restart it. If I disconnect from the VPN, then things start working again. So is there an official stance on VPN use? I haven't had any issues on the front end, so I'm hoping our users don't have problems (I haven't received any complaints). Does this happen with all VPNs? If I am on a shared wifi (say, if I'm traveling), I want to connect through the VPN for security reasons. Is this something that can be resolved…
Last reply by Marc, -
- 4 followers
- 22 replies
- 906 views
I'm getting these right now on my website. For the past 10 minutes actually.
Last reply by Marc, -
- 2 followers
- 12 replies
- 771 views
Hi, We found a potential bug. See the step by step below, see if you can reproduce this incorrect behavior in your install: 1. Add a word in the word filters that will hold a post for manual approval. 2. In an existing topic (not a new one, this is important), add a new post containing the word you configured in (1). 3. The post will be held for manual approval. Go to the forums list, and you will see that instead of the topic/post hold counter showing 0/1, it will show 0/2. I.e., when a post is held for approval, the counter is increasing by two, instead of one. 4. If you delete the post, this counter will decrease by 1. Since it was increased tw…
Last reply by Marc, -
- 1 follower
- 3 replies
- 592 views
Is it possible to go back to the last update? Many apps stopped working. If possible we would have time to modify the updates and then update again
Last reply by Marc, -
- 1 follower
- 5 replies
- 1.1k views
Hello, We are on PHP 7.4 and trying to push it to 8.0, however we are getting the following error on 8.0. We have upgraded all of our sites to 8.0 without any issue with the exception of our IPB forum. Any advice on how to resolve this error? Thanks in advance! [23-Feb-2022 13:49:07 UTC] PHP Fatal error: Uncaught Error: Attempt to assign property "timezone" on null in /home/clickinmoms/public_html/forums/system/Member/Member.php:183 Stack trace: #0 /home/clickinmoms/public_html/forums/system/Log/Log.php(107): IPS\_Member::loggedIn() #1 /home/clickinmoms/public_html/forums/init.php(1015): IPS\_Log::log('Error: Class "m...', 'uncaught_except...') #2 [intern…
Last reply by Marc, -
- 3 followers
- 8 replies
- 664 views
I am having trouble downloading the New Version of Invision Community. I have been informed that i should have download permissions but that doesn't seem to be the case.
Last reply by Marc, -
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- 2 followers
- 3 replies
- 407 views
Hi , I have this problem on the date of the posts
Last reply by Marc, -
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Team, I have a storage method defined for AWS that has a custom URL (cdn.mydomain.com). All of the storage types are set to use this method and it's been in use for over a year with no problem. Following the upgrade to 4.7.2, I'm having an issue where IMAGES are not displayed properly, but only on mobile devices. CSS, JS, fonts, etc all display properly. But any image is showing up broken. Using Chrome, I was able to inspect the URL of the broken images.... it's showing as: https://www.mydomain.com//cdn.mydomain.com/path_to_file This is obviously not correct and should simply be https://cdn.domain.com. The custom URL was originally "…
Last reply by Marc, -
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Dear, Im running on PHP Version 7.4.29 After the 4.7.2 upgrade i get the message: We are currently in the process of migrating our platform from PHP7 to PHP8 in order to provide you with the greatest level of performance and security. We've identified and disabled one or more Applications or Plugins currently installed on your site which contain PHP8 incompatible code. To re-enable, you will have to upgrade to a PHP8 compatible version. Refer to the AdminCP Support page for more info. The following third party applications were disabled: links movies brilliantdiscord I Cant enable them! Im running on PHP7. Pleas…
Last reply by Duken, -
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- 2 followers
- 8 replies
- 633 views
After IBP 4.7.2 upgrade, when I open support bar the page NOT completely loaded \ The circle is running forever never complete the JOB...
Last reply by Randy Calvert, -
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- 1 reply
- 436 views
Hello, Is it possible to mark forum posts as unread? Thank you
Last reply by Jim M, -
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- 1 follower
- 9 replies
- 705 views
If i try to merge two posts, i've got an error message. I'm using Invision Community v4.7.2 Beta 1
Last reply by Marc, -
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- 6 replies
- 656 views
I am not able to restore as it always redirect to this page.
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 676 views
This is a strange one: Why would I be getting errors in the system log for 'nexus' when I do not have this? I only have Pages and Forums lol. I just cleared the log about 20 mins ago and already there are six more entries. I only noticed when I went to support to clear the caches and this was flagged as an issue that needed fixing.
Last reply by Davyc, -
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- 2 followers
- 3 replies
- 496 views
Bonjour, Update ips 4.7.2 with php 7.4 is it possible? Thanks
Last reply by Sylvin, -
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- 3 followers
- 17 replies
- 1.2k views
Just wondering if the 500th post icon for making your 500th post only shows 100? (See below) I swear it used to say 500 next to it? Posting Machine Making your 500th post
Last reply by nodle, -
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- 1 follower
- 4 replies
- 746 views
The URL of page the error occurred on was https://www.oldlibar.website/admin/?app=core&module=support&controller=support&do=getBlock&block=version&csrfKey=946f5ed24d6ed9238a8b877b325312ee An app contains a hook that extends \IPS\nexus\extensions\nexus\Item\Donation but it's associated file /home/oldlndse/public_html/applications/nexus/extensions/nexus/Item/Donation/Donation.php could not be found. #0 /home/oldlndse/public_html/system/Application/Scanner.php(1407): IPS\_Log::log('An app contains...', 'app_scanner') #1 /home/oldlndse/public_html/system/Application/Scanner.php(987): IPS\Application\_Scanner::log('An app contains...', 'Hook Scanne…
Last reply by Stuart Silvester, -
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- 2 followers
- 1 reply
- 386 views
Hi, I already read the doc about "test install" but I need to change the domain of my test install to be able to test PHP 8 without impacting the production board. How can I do that ?
Last reply by Marc, -
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- 1 follower
- 0 replies
- 6.7k views
Invision Community 4.7.2 now features a third party application and plug-ins PHP 8 compatibility scanner. Please read this post as you may find applications of plugins disabled after upgrading. Why do we need this? The underlying programming language that Invision Community uses is PHP. The latest version, PHP 8 was released in November 2020 and features many breaking changes and incompatibilities that are not backwards compatible. Some of these changes mean that what was a harmless silent notice, is now a fatal error which would mean that if you upgrade with incompatible code, your community would throw a fatal error which results in either a white screen, or…
Last reply by Matt, -
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- 1 follower
- 1 reply
- 399 views
@Marc Stridgen, I just updated our staging platform to 4.7.2 and get the same issue. All previous updates working fine, but this one throws out the same error: [Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.] I am unable to access the Admin CP, I just get this error so am unable to restore the "default" theme. How can I get this issue resolved? Update: I closed all my browser tabs, cleared my browser cache and then managed to continue with the update, which did go fine. Thanks Hans
Last reply by Marc, -
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- 2 followers
- 1 reply
- 398 views
I've 2 site in invision, one is just pruchase with the plan called ite "A", the other one is trial version called it "B" and it expired. Can I trasnfer B site to A ? Because if cant need to rebuild whole site
Last reply by Marc, -
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