Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,926 topics in this forum
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- 2 followers
- 17 replies
- 504 views
While using PayPal, when the user completes the payment process (paid by credit card or paypal account), we immediately receive the payment received email. When the user returns to our site from the payment completion page (by clicking "return to site"), his invoice automatically gets marked as paid. But if the user does not return to our site from the payment completion page, his invoice shows pending, until the admin manually marks it as paid. Support: Please advise which setting to tweak for marking PayPal invoice as paid as soon below email triggers, whether the user returns to our site from the same browser or not. Thanks in advance. We …
Last reply by Jim M, -
- 1 follower
- 6 replies
- 596 views
What _should_ the permissions be on these files? The upgrade failed because some directories didn't have write permission for the process user, but once that's fixed I now get this instead ...
Last reply by brfcs, -
- 1 follower
- 4 replies
- 614 views
Hi, I have somehow ended up with a very boring display name on my Admin profile - is there an option to change it anywhere? I've looked in profile but nothing that I can see so far. Thanks in advance.
Last reply by Tom Green1, -
- 1 follower
- 1 reply
- 467 views
Hi, I've here in the forum, there is a menu above the blue navigation for the forum. How can I create such a menu? Regards Björn
Last reply by Randy Calvert, -
- 1 follower
- 11 replies
- 811 views
Hello, we have strange problem (I don't see any JS errors in the console so it's hard to debug it by my own) with the guest replies. When I go to topic and try add a reply as a guest - all is fine. But then the small circle is pending and the editor isn't showing up. Of course done: - disabled all plugins/apps and tested, without success. Any advice would be helpfull. What I'm speaking about: 2022-08-23_22-30-13.mp4
Last reply by Marc, -
- 2 followers
- 1 reply
- 405 views
This number is ridiculous. The amount of time reindexing is also ridiculous. My forum isn't huge, I don't know how to speed this up, and my members are getting frustrated with "the blue box glitch" as they refer to it. 🤷♀️ Last time it reindexed, it took maybe 2 weeks? I have it set up on EasyCron. I don't know if there is a fault somewhere? Thank you!
Last reply by Marc, -
- 2 followers
- 11 replies
- 727 views
Hello, I believe there is an Issue with next unread topic link. I've seen this happen quite a few times, so I am reporting it. It just happened now again. I was reading a few new posts and then I saw the NEXT UNREAD TOPIC was no longer visible. So, I thought that I was done reading new ones. But no, there were new unread topics that were posts since I started to read the new topics when I clicked on the unread messages stream. It seems that the system will not detect the newest topics, the new ones submitted before the date of the last topic being read. This issue has happened quite a few times. Happened just now again..I can see more than 10 new…
Last reply by Marc, -
- 1 follower
- 5 replies
- 636 views
Hi all! My community and admin pages are giving an Error 500 after an upgrade broke part way through ('SQL server has gone away' for some reason). Any tips on how to recover the upgrade / restart? Thanks, P
Last reply by Marc, -
- 1 follower
- 7 replies
- 534 views
Can someone tell me how to enable the moderator control panel in 4.7.2.1? Thanks
Last reply by Genestoy, -
- 1 follower
- 11 replies
- 685 views
Most recent upgrade has hosed my forum....seems like missing CSS maybe? I was hosting the site myself and using AWS for image hosting but my host says it seems like the site is referencing some CSS on AWS that no longer exists. It's all a little over my head. Any ideas here? Anyone have suggestions for a good developer that can help me fix? Happy to pay whomever for their time. http://canadacigarforum.com/forumv2
Last reply by Marc, -
- 1 follower
- 1 reply
- 424 views
Can we (you ) fix - must delete all sys errors so many every hours...
Last reply by Marc, -
- 2 followers
- 4 replies
- 561 views
As the title states, I am trying to modify my administrator role to have restrictions to certain items in the ACP however, receive the error listed above. Any suggestions on how to fix this? I am struggling here .
Last reply by Marc, -
- 3 followers
- 14 replies
- 703 views
So I recently tried changing my downloads file storage from the local server to S3. I set up a cron and even tried running the maintenance tasks manually, but nothing is moving over. I can't stop the change because it says no changes can be made while a move is in process (there should be a cancel option) . At first I got an error about the PHP upload size limit, which was 2M (I updated this to 16M), but now I am getting this error when I try to manually run the tasks: Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 1077367400 bytes) in /var/www/vhosts/swrebellion.net/httpdocs/system/Http/Request/Sockets.php on line 247 …
Last reply by Marc, -
- 4 followers
- 4 replies
- 872 views
Hi guys, As usual, we face limitations when translating certain strings since in English there is no male/male words like in Portuguese, Spanish etc. In addition, some words in English don't change regardless of singular/plural. Right now, the following strings that are giving us trouble. notification__unapproved_content_bulk_title notification__unapproved_content_title These two strings default to: ⚠️ New %s awaiting approval There are two problems here: 1. We don't know deforehand whether "%s" will be a male or a female word. "New", in English, doesn't have gender, but in Portuguese/Spanish/etc the adjective changes depending on t…
Last reply by Andy Millne, -
- 2 followers
- 8 replies
- 1.2k views
...from reading this.
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 349 views
I habe followed this guide to setup the connection between my wordpress and the invision server. Wordpress shall be the oAuth-client and invision is the oAuth-Server. After the config was done, the wordpress plugin miniOrange wants to test the connection. But a connection couldn't be established. Everything I setup was completly done like it is described in the guide. Even the notice in option B when creating the client was observed and double checked. What else can stop my installation from working?
Last reply by Marc, -
- 2 followers
- 4 replies
- 542 views
Hi, first I setup my page without https. After I recognized this I activated it in the settingsd of my hosting provider. Now, I'm not able to log into the backend of my invision installation. What can I do, to fix this issue?
Last reply by Björn Schorre, -
- 1 follower
- 1 reply
- 436 views
ERROR FORO "PHP8 Incompatible Customizations We are currently in the process of migrating our platform from PHP7 to PHP8 in order to provide you with the greatest level of performance and security. We've identified one or more Applications or Plugins currently installed on your site which contain PHP8 incompatible hooks and/or subclasses. In PHP8, altering overloaded method signatures within a subclass results in a fatal error which can make a site completely inoperable. Also, our hook system relies on subclasses so this change applies to hooks as well. Therefore, this code must be either replaced with an updated version, removed, or disabled from your site as s…
Last reply by Marc, -
- 2 followers
- 5 replies
- 539 views
Is there something off with the meta name of this field? For some reason it does not behave like the log in form with regards interacting with 1Password. It's been miss behaving last several versions, can't remember when it started.
Last reply by Marc, -
- 5 replies
- 399 views
I just simplified my groups and moved some members around. Is there a way to force a task to run that will recount members and make sure they are in the correct groups? I also adjusted my group promotions too so I'm sure some members are orphaned!
Last reply by Jim M, -
- 1 reply
- 552 views
Just upgraded my "test install" to 4.7.2.1 and many of the ACP css files are missing under the theme css tab in both the default theme and my custom modified default theme. What happened to them? Thanks
Last reply by Jim M, -
- 3 followers
- 6 replies
- 627 views
I'm trying to upgrade through the admin panel and there is no access to the server: The license is valid. Is it just me?
Last reply by Jim M, -
- 1 follower
- 7 replies
- 771 views
I can't read any topics after upgrading to v4.7.2.1...every post is replaced with this over and over... Template forums/front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme. Any ideas how I can fix it? It is on all themes! The support tool has been gone for some time now, right??
Last reply by Jim M, -
- 2 followers
- 5 replies
- 657 views
I get the following error in Google Search Console regarding this page: Search Console has identified that your site is affected by 1 Unparsable structured data issue(s). The following issues were found on your site. Top critical issues* Incorrect value type "text": "one day later, sadly I am still getting crash reports... can anybody again identify the problem?\n \n\n\n\t\u00a0\n \n\n-------------------------------------\nTranslated Report (Full Report Below)\n-------------------------------------\n\nProcess: AUHostingServiceXPC_arrow [1158]\nPath: /System/Library/Frameworks/AudioToolbox.framework/XPCServices/AU…
Last reply by Marc, -
- 1 follower
- 4 replies
- 671 views
Hil, I update today to 4.7.2, and now, messenger page and modcp/reports page, opens a blank page, there seems to be problems. I revert php to 7.4, and not have problems, but if select php 8.0 or 8.1, this page opens a blank page. Thank you
Last reply by Marc,