Haku2

I know how you feel. It is ridiculous to have to pay so much money just to access the marketplace files you have already paid for. You now have to renew all of your suite's app licenses just to access one marketplace update. And, if you try to get around paying for all of your suite's apps renewals by cancelling some, you then have to pay full price if you ever want them back. I've been holding off on renewing for this reason. Furthermore, as a developer, who wants to have to pay over $100 on renewals (if you own almost all of the official apps) to release one app that maybe has integration with one official app at best?

Selections should persist across pages. I’ll look into that.

So... they have to login "publicly" and fully visible to all; then navigate to account settings and hide themselves?  I am sorry, but that makes zero since to me.  Granted.... having the ability in the account settings is nice for those that need to switch to annoyance  while already signed in.... but, for those of us who like to just log in quickly to do or check something and then leave without anyone noticing we are there...  that option is now gone.  And, people will see us before we ever make it to account settings to hide ourselves.
One step forward... three steps back.

I do have a small observation or small critique on this; please don't take this the wrong way but it seems like this could be a big issue moving forward and I hope my voice will be heard here. I mean NO disrespect.
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ACP -> Community -> Forums -> Settings -> disable "Moderation events between posts"
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I feel this option should not be an 'On' or 'Off' option, but rather a "permission set" type of item or perhaps both one to turn it on and another to allow who can see these; allowing me to chose which groups can see it. I feel this particular item is a staff only sort of item and I wish there was a way to only allow my moderators or administrators to see this; guests have no reason to see moderated modifications to posts but staff does. While this option is awesome for staff use, it seems a bit misplaced allowing a visitor to see changes that moderators do.
Please don't take this to heart, I just feel it is a change that needs to be implemented having used the product a long time, love the staff, and company, it comes from a good heart and place.

The Marketplace is a service. While you are of course acquiring third party resources, you are not obtaining them directly from third party authors and it is really no different than other app stores. Your transaction is conducted through IPS and the Marketplace is a remote service. The point here is just to dispel the silly notion that we're in "breach of contract." The EULA makes clear the fact that a renewal is required for all updates, services, etc.
To provide further clarification, an expired license does not shut off the software and you may continue its use in an "as-is" state (at time of expiration), but it does effectively render both the license and status as a customer as inactive. It is no secret that our company is based on the recurring investment model, so while we don't want anyone to feel held hostage to renewals and we try to reasonably accommodate all customers past and present, our decisions and prioritization of goals will ultimately be in the interest of those continuing along side of us, sharing our overall vision.
With all of that said, this topic has been discussed several times and ultimately, the Marketplace was moved to the AdminCP for what I hope are obvious reasons. A significantly improved and smooth experience for the majority of customers who want a point-and-click experience, consistent with most non-classic "forum" platforms. We want to take every reasonable measure possible to ensure that when you click to install something from the Marketplace, it will be a successful and safe experience for you. We've tightened the framework around that to ensure you're notified with seamless updates from authors and anything installed through the Marketplace framework has been reasonably reviewed by us. We made the decision to disallow manual downloads from the Marketplace as it is entirely counterproductive to the goal we set out to achieve in the first place.
I want to stress that you are welcome to contact an author for manual file provisions if you would like and we do not prohibit them from providing it. You may also purchase from some authors directly if you wish. The only caveat for both cases is, you would use the manual (old) framework to install and update these resources manually. A warning will also be generated because these are untested files - similar to Mac and Windows. Beyond that, we're not standing in your way of using the "old school" way - we are just not facilitating it as again, it is counterproductive to our goal of something that resembles more of a proper app store and not just a repository of "files."
I'm sorry for the disappointment to those find the previous method to work better for them. As you know, we try to take on board as much feedback as we can - after all, there's no point to any of this without customers. Nonetheless, while we've heard the feedback loud and clear, we do not intend on reversing course on downloads or policy changes, so at this juncture, I would very respectfully ask that we move on to other, more actionable feedback items.
Thank you as always for your continued business.
 

Having the marketplace inside of the application in the ACP is a good idea, but - access to the marketplace is governed by having a current license renewal in place.  This means that if a license has expired and the user does not wish to renew at this point in time (for whatever reasons), if their site has a catastrophic failure and they need to reinstall from scratch, the applications they have purchase which need to be reinstalled, what happens to them?  Will they be available in the ACP or will they need to renew their license before they can access what they have paid for?
I believe that the option to install from the ACP should be retained as it's helpful, but the option to download what you have paid for should also be made available.  After all, it is we the users who have paid for this app or plugin.  Thoughts?

Totally agree. You buy an APP, you retain the right to use it, regardless of having an active IPS licence.

I’m not sure where you heard this but we do not have plans to discontinue custom buttons. 

If you ask my family I don't use YouTube enough. Its a good means for uploading videos without having to host or encode them or convert them or whatever.

I recently came to the conclusion that we are too dependent on Youtube and other social networks. At some point, I used Youtube so much that I psychologically stopped noticing other sites. And so, I stopped using Youtube, started running my own website, started writing plugins for the game. But beyond that, I learned about many cool, incredibly useful sites and communities.
Stop using Youtube as a source of content, it stops your self-development.

Use Youtube?

The text style communication is already developed so much, I would like to see the feature of record video and voice build in our ips platform. Enrich our community with this ability...

Go check out how many apps Slack supports today, hundreds. Come back in 5 years from now and tell me how many of those same companies that are so "modern" are still in business. I'll bet you at least 30% or more go out of business. It takes a lot more than being modern to sustain and keep customers.

[oh, and let me spell it out. No, I did not say that in some attempt to have you put back some old feature, my point is please try to be respectful to your customers as well as build good software]
I really wasn't even going to reply again because it's like beating a dead horse...
 
 
 
 
 

This I agree with and this is how it used to be before IPS got greedy. When security patches were released, most of the time it was just one file that you would just easily download and replace on your environment. However, I expect them to come back with some cover-up excuses about why it shouldn't be that way anymore, but hopefully they will surprise me.

So, is the 20% commission that you are earning off the Marketplace purchases just an exaggerated number from some of the developers?

I am actually a professional software engineer who works for one of the big tech giants. I never said it was easy. As you stated above, without going into the specifics, it's a lot more difficult with web-based software and would likely incur overhead. The point of this topic is that IPS has shifted from methodology that provided customers with a versatile way to install third-party applications to one that is fairly locked down and prone to issues if the surrounding conditions aren't nearly perfect. And, then, in the event that something does go wrong, there is no longer much you can do yourself to fix it without contacting the developer or submitting a support ticket. This results in time being wasted (in addition to possible service outages) to explain and get support for the issue. It also makes those who invested time in getting a technical background to solve these types of issues feel powerless.

If they were really determined, there are ways of tracking where the upgrade left off. Otherwise, the easier option would be to move the upgrade process to a background task.

- Answer Found - (Thank You) 🥰
Appreciate yours and the teams time, and thank you for always stepping in and clearing the air.

You @Lindywant to say that your vision (IPS) was that  you steel my files?? (from marketplace) - That was bad vision - you shouls know that customers have some rights also but seems not in your vision.
In my country we said that first make clean in own house and after that in others - You can not protect own files (there are lot nulled IPS files - already 4.5.2 with patches) and you should protect developers or my files what you steel - yes steel.

And @Haku2like many others have right to be dissapointed with Your new solution about Market place - i know that personaly will never buy somthing here on new maketplace or renew some of my apps or plugins - in future only on developers sities. (where i can get my paid files). You make one absurd and like company should be shamed for that.

You (mean IPS) should make choice for us to integrate Marketplace in admin cp or continue with old system (way) to download our paid files. Every admin or site owner can choose what and how he/she will do with Market (donator) place.

Understood but I would have thought managing purchases and orders was pretty fundamental to the marketplace in all honesty.

Today @Michael.J's Auto Welcome plugin was updated with 4.5 support. As a part of the upgrade process in 4.5, an incrementing process runs to presumably move data out of a Not Good Place(tm) in the database into a place deemed acceptable by IPS Marketplace guidelines. As we have many, many members, this process was slowly incrementing, 50 at a time, toward the very large number of members that we have. This must have met the IPS standards and must have been blessed by IPS' review process.
Unfortunately, my internet connection blipped out during the upgrade, causing the process to fail, and leaving the plugin in a state where it's not fully updated, it's trying to rerun SQL queries that were already run, and there's no way to move forward. I can't download the 4.5 resource to see what it's doing, nor can I restart or pickup the upgrade process. Maybe I could uninstall and lose all data associated with it through a reinstall, but that's ... less than ideal.
What's the plan, IPS, for this sort of stuff? Who supports this? You? Michael, the third party developer? I'm out of luck? Thankfully we test rigorously before doing things in production, yet it seems that these sorts of things (moving data within the database) should be required to be developed as background processes that continue to run and aren't dependent on the administrator's internet connection. Is that not possible for plugin/application development? Are you not thinking to check for this? Did this get overlooked? Where's the developer documentation for background processes even located?
No criticism of Michael here. He's doing good work, and making a good product. IPS needs to take ownership of this nonsense by making it impossible to see these issues in advance and locking out downloads from the Marketplace. This isn't the Apple experienced we were promised. And if there's a place where Michael could have learned about how to setup background tasks in the upgrade process for a plugin or application, then I should be able to find it when I look at the developer docs.

I've been around a long time too,  a lot of us have. There is no 'attack here' we're simply expressing our views. As Lindy has said in the past many times... Express our views and it's taken on board and sometimes changed. We have seen it, sometimes it doesn't change but if we do not speak out, nothing gets 'changed' and sometimes, that can be for the worse.

It's nice to see that I am not the only one, not liking the idea to not be able to download the files manually, or have an active licence in order to download files or updates to them.

LOL? Of course they need to charge for renewals! I never suggested otherwise. I was referring to the practice of restricting security and vulnerability patches to active license holders only. 
Yes, we have to pay for the new feature updates by renewing our licences and we also get continued access to all the other perks like spam reduction, tech support, etc. Rightly so.