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Jim M

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Everything posted by Jim M

  1. Jim M
    Glad to hear you found the solution. Yes, the solution now would be to put the software in your root and then place Pages as the default application and set your page you want as your homepage as the default for that folder. Once that is done, then the page will show up up at the root (or base url for your installation).
  2. Jim M
  3. Jim M
    I transferred this to a ticket to have a developer look further into these cases. You should receive an email with further communication which is brought forward. Thanks.
  4. Jim M
    Yes, what you are seeing is a browser feature which remembers your passwords and then when it recognizes something similar in the background HTML for the name of the form, it will populate it. This can happen with any form really, we are not specifically telling your browser to do it. Your browser is simply going "They have done this in the past for a similarly named form field, let me ask them if they want to do it again."
  5. Jim M
    Of course, if you no longer wish for individuals from your converted software to login with their old accounts you can disable it but generally, we recommend leaving it there.
  6. Jim M
    This would not be a functional part of the calendar application. The respond feature there is from an event in the calendar client you're using (in this case Outlook), I'm afraid, it is not connected to the RSVP feature in our software.
  7. Jim M
    It would become part of your Invision Community. It is only there to facilitate their first login from the converted software.
  8. Jim M
    I've submitted a ticket to get a closer look at this. I have asked for a few more details in the ticket so please respond to those in your email when you get a second.
  9. Jim M
    Replacing the image file in the core software would net the same result which @stoo2000 mentioned here. Each time files get upload for an upgrade, it would see them as different and overwrite them so you would lose any changes you've done.
  10. Jim M
    Glad to hear you resolve your issue 🙂 .
  11. Jim M
    Please continue any questions in the ticket. We are replying with instructions and information there 😉 .
  12. Jim M
    There is no setting at this time for users to be able to set a password during sign up when using a social media provider. As you mentioned, they would need to use the password reset tool to accomplish this if they so desire.
  13. Jim M
    Is this happening on an unmodified theme with all third party applications/plugins disabled?
  14. Jim M
    You submitted a form to our sales department with a question on your domain. I have replied to that, you should have an email on it.
  15. Jim M
    Please be advised I have responded to your ticket with a question for you. Once you reply back, we can provide you instructions for add a domain or sub-domain here 🙂 .
  16. Jim M
    No worries. Glad to here you got this sorted 🙂 .
  17. Jim M
    If you have any suggestions for the software, please make them in the Feature Suggestions forum so they do not get buried
  18. Jim M
    My advice would be to segment your list by the filters to reach the amount you want each day. Unfortunately, no easier way around it at this time.
  19. Jim M
    Do you have any example user who encountered this error? I'd like to review the process and the data being inserted. Feel free to message their display name or post their user id if you do not wish to post display name.
  20. Jim M
    Unfortunately, in actual Chrome I cannot reproduce this. Keep in mind that Chromium is not the production release of Chrome and typically includes things which will give you a different user experience. While I do see a little oddity in Firefox, we are using native anchors here. I have tagged a dev to verify what you're seeing is indeed a browser issue rather than a code issue on our end.
  21. Jim M
    What browser is being used here? It is working as intended here in Chrome.
  22. Jim M
    When going to the shared URL, I going to a post from Aaron44126. If there are images on the page, the browser anchor will bring you to where the anchor is (which is correct) but then the image(s) load and could change that.
  23. Jim M
    Please be advised I have moved this to a ticket for you for further investigation. You will receive a response via email for any further communication.
  24. Jim M
    Unfortunately, I am unable to reproduce this. When I set the points to 0 via "Manage Points" on a member profile, they get set to 0 everywhere for the user. Do you have any server-caching enabled which may be caching the page?
  25. Jim M
    Looking at these, they are connection errors to your Elastic Search. You will want to contact your hosting provider or server administrator for assistance.
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