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Everything posted by Jim M
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Granting Badges more then Once
That is a reward, which is a little different than manual assignment.
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Granting Badges more then Once
A badge in the Achievements system can only be assigned once. If you would like to see this in a future release, I would recommend posting this in our Feature Suggestion forum. Otherwise, yes, this would require an add-on/customization to get what you are looking for here.
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Error update 4.7
It would be advised when converting to UTF8mb4 to always use our conversion tool, as it does seem there were a few issues here.
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4.7.0 Update Breaks Pages
Sorry for the inconvenience. I have resync'd your license data in ACP -> System -> License Key. This should be resolved for you.
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Change Licence URL
You're very welcome. Glad you got that sorted.
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Change Licence URL
You will need to remove the redirect from your current URL to your new URL in order to use the reset tool. This will only need to be done temporarily so our tool can see that our software is not present any longer at your current URL.
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Editing the footer notice 'I accept'
No worries. Happy to help 🙂 .
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Editing the footer notice 'I accept'
In the "text to show" field there in my screenshot, simply put {terms} in there. Just to clarify, this field can be found on ACP -> System -> Terms & Privacy Policy
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Spam Defence
Yes, the Spam Defense system should check social logins as well.
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Marketplace not recognizing purchase
Please ensure that you're logged into the same account which has purchased the add-on from our Marketplace and is authorized for your community/license.
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Editing the footer notice 'I accept'
Please see the description of the "Text to Show" field, it has several options available there which will insert texts with links for you if you are unsure how to use HTML to generate a link there:
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Manual Ad Placement
You would need to utilize this code in your theme or another template syntax area. You would not be able to utilize it, I’m afraid, I’m the WYSIWYG editor.
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The app store often doesn't work
You will need to reach out to your hosting provider then as it is having an issue communicating with the Marketplace server.
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Alert for guests
It is currently not available as it requires a member id currently to track if it's been viewed, among some other technical items. You can certainly add this to our Feature Suggestion if you wish to propose this for a future release. With that said, you can have Announcements, Guest Privacy & TOS bar, and custom blocks tailored to guests if there is messaging you wish to get across.
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Editing the footer notice 'I accept'
Please check the "Guest Options" in ACP -> System -> Terms & Privacy Policy
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Can't reproduce a spoiler button
Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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Maintenance Tasks Not Running error
If you're running CRON, please check to ensure that it is running appropriately on your server without error and the correct PHP is attributed to it (i.e. if you recently upgraded from PHP 7.4 to PHP 8.0 sometimes this is included in the path) If CRON is working on your server without errors, you will want to check your System Log in our software for any errors. If there are any resulting from background tasks, we would require access to take a look at them: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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The app store often doesn't work
Unfortunately, the error message is in a language other than English. Could you please post it in English?
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[4.6.12.1] Error during the reconstruction of the trophies
I have moved this to a ticket to further investigate, please check your email for further access we require before continuing.
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[4.6.12.1] Error during the reconstruction of the trophies
Could I please confirm that the above have also been done before rebuilding?
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4.7 Beta 10 Error Message
Should be good now. Sorry for the inconvenience.
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4.7 Beta 10 Error Message
Please try again in a few minutes. There was a little snafu on our end.
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Amazon S3
Typically, the reason people switch to Amazon S3 is to overtake their storage solution. Meaning, they don't have the local space, want a better/lower cost solution, or need to hold it locally. Should you wish to move away from Amazon S3, you would simply move it back to your local server via the software or one of the many tools out there. There are no means in the default software to configure both S3 and local storage for the same files.
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Can you put a thread on ignore?
Please ask all questions about the third-party plugin in their appropriate support topic or area. The individual who posted is not the author. With that in mind, the author has stated it is compatible with 4.6 on the Marketplace listing. Please address further questions in their support topic: https://invisioncommunity.com/forums/topic/428793-ignore-topics/
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Warning from MaxMind IP_NOT_FOUND
Please disable two factor authentication. We are unable to provide this as multiple technicians may require access to assist you.