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Jim M

Invision Community Team
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Everything posted by Jim M

  1. This appears to be a bug I am facing as well. I have reported this internally to our developer team and a fix will become available in a future release. Thanks for making us aware!
  2. Are you stating that these plugins are no longer available in the Marketplace so you want to switch them to custom to upload a new version?
  3. There is an upgrade in process from your end, please let me know once that is completed and I can take a look.
  4. Please ensure that you do not have auto-ads enabled by Google as these would appear where Google deems them as "best" which may be completely different from where you see as "best". You may wish to disable your Google AdSense script entirely. We do not implement any advertisements on Clients sites so this would be something added by you or your team. It is just merely finding what exactly it is. If you would like us to take a look at your installation, please let us know.
  5. Have you tried switching to an unmodified theme? Are all files current with the version you upgraded to?
  6. The following directories would need to be writable per your server's configuration (typically, this is 777 but may be 755 if you have suPHP or suexec or some other odd configuration), the rest can be normal: applications datastore plugins uploads and all sub-directories of uploads Of course, your installation may have different custom attachment directories which may also require to be writable.
  7. There would be no index.html in the root installation folder in our upgrade package, I'm afraid.
  8. It is simply a warning that there are repeated log entries in your system log and you would want to review them as it is an indication that something may be wrong. The warning itself is not an indication that something is currently wrong. That warning will stay there till those log entries get pruned.
  9. Please find Rules, Ranks, and Badges exported attached 🙂 . You'll need to unzip them locally to your community then import each individual .xml file to the appropriate screen. Achievement_Badges.zip
  10. These logs look quite old and I cannot reproduce them currently so it could be they are from an older version and have since been resolved. If you are able to reproduce them, please let us know.
  11. Unfortunately, the granularity of the block only goes down to forums, not topics so this would require a customization.
  12. I would recommend comparing this to the unmodified, default theme. Unfortunately, custom themes are outside our scope of support so that would be your best bet here.
  13. Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.
  14. I would suggest disabling your third party applications/plugins and switching to an unmodified theme first of all. If that does not resolve the issue, please check to see if you have mod_security enabled and disable it. If all else is not helping, please remove any custom URL rewrites or redirects.
  15. You would want to enable "Use a Feature Color?" in the forum settings.
  16. This is a part of the theme as you can see here with ours: You would need to modify your theme if you do not wish for this to happen which, I'm afraid, is outside our scope of support. I will move this ticket to our peer to peer forum for further assistance.
  17. Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
  18. You will not want to reinstall the software. The table's data can be truncated in core_output_cache as the system will rebuild it. However, the table in your screenshot above is required and you may lose theme data specific to your theme so it is recommended to restore a previous backup if that table is corrupted.
  19. After completing registration, I am hitting your Profile Completion rules in ACP -> Members -> Profiles -> Profile Completion:
  20. I would not recommend performing any actions outside of the guide, it may cause the issue you're seeing.
  21. Have you set these items to be required on profile completion and users have not filled these out? If so, could you please update your access information in the Client Area so we can look at your configuration?
  22. Glad to hear it's working now 🙂
  23. Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
  24. The fix will be in an upcoming maintenance release, it has not yet been released.
  25. Unfortunately, currently, that would require a customization to display that information. However, I can move this to our Feature Suggestion forum to be reviewed for a future release if you would like?
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