Jim M

It looks like you enabled URL rewrites but did not apply the .htaccess or mod_rewrite is not enabled on your server. Please see the information in ACP -> System -> Search Engine Optimization -> Rewrite URLs. If you applied the .htaccess correctly, please contact your hosting provider for further assistance.

Please go to ACP -> System -> Search Engine Optimization -> follow the instructions under Rewritten URLs to apply the .htaccess to your server. (NOTE: our software only provides the rewrites for Apache. If you are running another web server, please contact your hosting provider or server administrator for assistance)

Sounds great. Please loop back your findings as someone else may run into this as well 🙂 .

Did you upload the files from the Client Area? Did this resolve your original issue? What you're mentioning here sounds different than the original issue so we would require further information on what is happening to assist. As a first step, if you're using a custom theme, language pack, and third party applications/plugins, I would recommend disabling these and switching to unmodified theme/language pack to see if this helps resolve any issues.

Sorry. It is not an application or plugin so we cannot. These would be manual file edits. You would need to go to the Client Area and download a full set of files then extract these to your computer. Then upload the contents of the “ips_****” folder to your server, overwriting what is there.

You should have receive an email last year about how you obtain access to support will be changing. Technical software support will be handled here via our community so (Hi!) you've found us 🙂 . We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Please disable whatever ACP customizations you have which are creating the below and other inconsistencies: Unfortunately, as you have modified the ACP and are encountering issues, you will need to place back the core code.

Unfortunately, there really isn't a way to do this in the default software though without allowing your other groups to bypass the word & link filters as the link filtering is not group specific. Which I would not recommend.

Please switch to an unmodified theme and see if it still persists, if so, you will need to contact your theme's author for assistance. If it still persists on an unmodified theme, please remove anything which is custom or third party. I see a custom block with what may be custom HTML so I would recommend temporarily removing that. I would also recommend to disable any advertisements and third party Javascript.

Please contact your theme's author for assistance with their theme.

Glad to hear you got it sorted. You're very welcome!

I would suggest making it only available to your Administrator group. You do this by editing the theme and adjusting the "Available for" selection. You can then go to the front-end, scroll to the bottom, and click "Theme" to change your theme to it.

Unfortunately, it is not. I am getting blocked by it when doing legitimate tasks in the ACP so to troubleshoot this you will want to disable it completely.

Please disable CloudFlare and try again.

Thank you. I have transferred this to a ticket as we will require more information. Please check your email for further instructions.

Do you believe these to be bots accessing your community? If so, I would advise implementing stronger spam prevention rules. I would suggest reading our Guide here: https://invisioncommunity.com/4guides/security-and-rules/spam-prevention-r9/ Currently, your registration looks to only require a CAPTCHA. I would suggest trying Question and Answers but make them something specific to your niche. What you are asking for allowing the posting of links, this does not exist in the software and would require a customization. You are welcome to post your suggestion in our official Feature Suggestion for review for a future release.

Unfortunately, the credentials on file include a display name but the login form requires an email address. Could you please update?

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

You mentioned external code. Could you please clarify what you are performing and how you are interacting with the system? Group promotions should be acted on save, however, how exactly you are doing this is information we're missing to further troubelshoot.

Unfortunately, that is not enough information of an issue with the software itself. It could be you no longer are ranking for that term due to many different factors in Google's Algorithm. If you have errors in Google's Webmaster, feel free to share those, but simply changing ranks for terms or being removed completely is not evidence of a software error.

This is by design for this "block." You would not be able to expand this menu without some form of customization. Here is a similar category block in Downloads (our Marketplace): If you would like to change this behavior in the software, please leave your suggestion in our official Feature Suggestion forum.

This would require customization as it is not how the software works out of the box. You can of course submit a feature request in our Feature Suggestion forum for a future release, however.

Has the product which they purchased been removed? I am not seeing a product for that price or name present.

Could you please clarify what you're attempting to do with Zapier in our software when you encounter this?