Jim M

I would suggest running the requirements checker if nothing is loading even with recovery mode just to ensure your PHP has required modules:

Thank you for uninstalling that and complying with your license agreement. Looking further on your server, I am seeing that files have a date of July 18th. This would mean that an overwrite that was instructed on July 25th was not done correctly. Please try this again and ensure that you are overwriting all files on your server and in the correct directory.

Ahead of some but sounds like you're heading in a good path here. Only suggestion I would make is to keep on top of updates, the smaller jumps you have to make the easier the upgrade usually is 🙂 .

Thank you, that helped clarify a little further. Additionally, I think merging content was enabled prior for me which may have not encountered this. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

You may wish to try Recovery Mode as described here: Before doing that, however, you may wish to confirm that your PHP 8 has all required modules as outlined by this file:

😄 gotcha. Regardless, I'm afraid, I cannot reproduce this as described. Even when I added extra content to make the "expand" show up, I am not experiencing this.

I would suggest adding the spoiler into the toolbar (it's the eye looking icon) in ACP -> Customization -> Themes -> Editor -> Toolbars. BBCode is deprecated so is only offered "as-is". Additionally, using the images provided, I am still unable to reproduce this.

This would be in your PHP configuration files, not the software. If you are still encountering issues, please contact your hosting provider or server administrator for assistance.

Could you please provide the URL to where this is? I cannot reproduce this myself with certain text. Additionally, with a 2 line quote like that, the expand does not appear. I see the post was edited, was content removed?

While on PHP 8.0 or 8.1, please use the following requirements checker to ensure that your PHP has all required modules: Additionally, I noticed you only showed a screenshot of your third party applications. If you are using any third party plugins or custom themes, please disable those and switch to an unmodified theme.

Sorry, this would require a customization as it only includes Community Home currently.

I have updated this for you now. Please let us know if we can be of further assistance.

The only way to associate products in the software would be through the association option. If you do not like the way the software functions for this, I would recommend submitting a suggestion to change it in our official Feature Suggestion forum or contact a third-party provider to customize this for you. I am sorry I do not have better news for you.

We would not recommend allowing individuals to post HTML that you do not know. This can lead to errors and security consequences. However, if you do want groups you trust, like administrators, to post HTML. You can provide them this permission in their member group setting, "Allow HTML"

Glad you found your issue!

Is this something you can reproduce here? Could you please provide an example? Please ensure that the list is not rich text, and you allow for rich text pasting as this may cause some inconsistencies.

Live URL and Test URL are URL specific; they are not licensed to your domain. Typically, the Test URL can only be reset when the Live URL's domain is changed. We recommend using a sub-domain of the Live URL's domain so that you can account for this more easily. As this is what you are wanting here, I can provide you with a courtesy reset if you are no longer using the Test URL on file. Please confirm that you want your Test URL set to: https://dev.codingjungle.com Additionally, in the future, please feel free to submit these requests to our contact us form for our accounts team 🙂 .

Please ensure you update your FTP access details in the fields provided for those rather than notes. I was able to gain access but I'm afraid, you have Gallery installed which is not an application you are licensed for so please uninstall that before we can move forward.

Glad to hear that resolved your issues. Please let us know if we can be of further assistance.

OK, I was able to delete the Affinity Summer theme for you which looked to be corrupted via the ACP -> Customization -> Themes -> click the down arrow -> Delete. Please let us know if we can be of further assistance.

I would not advise copying tables from a fresh instance as this may cause further issues. Are you happy with us to uninstall the theme?

Could you please provide a screenshot or video? Unfortunately, this sounds like a local issue as I am not having problems.

Unfortunately, the editor is loading right away for me. You may wish to clear your browser's cache if you're having any issues. Could you please clarify/elaborate on the other issues you mentioned? I'm not too sure I understand what you mean there.

You are using a different theme on the editor, I'm afraid. You will want to switch to the default theme. Please do not message credentials. The secure area in our Client Area should be used: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.