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Everything posted by Jim M
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Unable to edit templates
This is generally that you have mod_security, incorrect permissions, or some other security modules on your server blocking the request being made here, I'm afraid. I would suggest reaching out to your hosting provider for assistance on this to see why the request is being blocked.
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question about product's initial price and renewal
That would be correct, yes.
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Landingpage for clubs PAGE
Are you attempting to make a page the default page when going to a Club instead of the "Overview" page? If so, I'm afraid, there is no way to do this in the core software and it would require a customization. You're welcome to provide your suggestion though for a future release in our official Feature Suggestion forum.
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CSS question...or disappointment
Custom CSS is still present. Only direct editing of our core CSS (which shouldn't really be done) has been removed.
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http500 error - after changing PHP settings from 7.4.30 to 8.1.7
I would advise posting in the appropriate support topic for any third party applications/plugins:
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Registration on the site does not work
Glad to hear it is working for you now.
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Warning from MaxMind IP_NOT_FOUND
My only recommendation would be to uncomplicate your server/network configuration if you're having issues with it. Alternatively, you can hire a server/cloud administrator to assist you. I'm afraid though, this is not a software issue so would be outside our scope of support.
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[Bug] No access to Templates / CSS when an IPS message is on top
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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4.7 upgrade problem
Please ensure your row format is dynamic for all tables. If you are unsure how to do this, please contact your hosting provider.
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v. 4.7 and Redis issue after move PHP 8.0 -> 8.1
Did you have the PHP Redis extension for PHP 8.1? We will grey-out options when it is not installed.
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No plugins listed on plugins page
You’ll want to also check ACP > Systems > Applications.
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Registration on the site does not work
If you're using any third party add-ons, I would suggest disabling all and trying again. If not, we would require access: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Registration on the site does not work
For Facebook and Google, have you gone through the appropriate guide? It could have changed since your last implementation:
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Cancel an upgrade
You will need to restore the files from a backup you took prior to starting the upgrade attempt. As the upgrader has not been ran, the database should be fine.
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Linking two accounts with API giving error and IP ban (of other forum)
Sorry, the license in question here has expired. Please renew your license in order to receive support. We also will require access to both communities to troubleshoot what is happening here. Likely, it has not been configured correctly as 401 is permission denied.
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Update to IPS 4.7 gives me this error
Looks like your site has been restored but that value exists so I have created a ticket to see what is happening here during this upgrade step and see if we can resolve this before your next attempt. Please see your email for further correspondence.
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Update to IPS 4.7 gives me this error
While ACP access works, FTP access is not working. Please verify and update both to ensure they are both working.
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Update to IPS 4.7 gives me this error
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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Error After Upgrade
Sorry, looks like the error was not included. Could you please reply with it?
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Unable to Edit Post
Could you please provide a link to the post and the user ID trying to edit it?
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How to translate "terms & conditions" words?
Checkout page is definitely available to administrators and any group you wish to have available to it 🙂 . Making it temporarily available for yourself, if you do not plan to allow it indefinitely, when doing activities like this would be advised.
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How to translate "terms & conditions" words?
I would advise reading through all pages of the language system guide, if you struggle to find a key, there are tools present such as the in-line key word viewer and visual translator (aka quick translating) to help you. I'm afraid, translating our software itself, is outside our scope of support and so is asking what key is what string, etc...
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How to translate "terms & conditions" words?
Can use the language system to change any string in the system:
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How to restore to v4.6.xx?
I've transferred this to a ticket which we can discuss your options available to you. Please check your email for further information.
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Granting Badges more then Once
A reward is an option on posts, which you "reward" someone for doing something. It cannot be assigned via the ACP or automatically so you could use it for what you want but it would include some information on the front-end on random posts and highly manual process.