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Marc

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Everything posted by Marc

  1. Marc
    Haha, the fact you find it useful is enough for us 🙂
  2. Marc
    Please could you update your access details on file, and we can then take a look for you?
  3. Marc
    I have moved this to our developer connection forum, as this would be outside the scope of our standard support. I havent taken a look myself, but will have a look later if I get some time
  4. Marc
    Check to ensure you have the warning system enableed in the admin CP. If you do not have that enabled, this would cause you not to be able to see the warning and restriction section on a users profile.
  5. Marc
    Glad you have what you need there. Feel free to ask any further questions, but please bear in mind we cannot assist with the customisation itself
  6. Marc
    There is no way in which to stop the background tasks once they are started. You would need to await its completion, then move them back to wherever you need once that is done if needed. The other other option is to revert to you backup. Stopping them would leave your site in a state where some things are set to one and some are set to the other
  7. Marc
    You can switch this off here if you are unsure where it was you did this
  8. Marc
    Excellent to hear. Thank you for letting us know.
  9. Marc
    This is specific to your account, and so have created a ticket for you so that we can get this resolved.
  10. Marc
    Just thought I would come back to this to let you know we have added a quick case study for people who want to achieve this using the pages application. Of course if there is anything you feel would be good to add in there, feel free to let me know.
  11. Marc
    Are you referring to for an indivdual here? If so, you can see these from the users profile. If you click your own profile here for example you will see your badges and reputation at the top. You can click any of those to give you the full listing. With users in general, you can show what people are earning as they earn them by adding the "Recent Achievements" block to any page you would like it to show.
  12. Marc
    Glad to see my colleague managed to get that resolved for you. Seems it was a bit of an odd one in which we were not fully able to pin down what caused it, so needed some manual intervention. This one it doesnt seem is related to the same problem, on speaking to our developers. I would encourage you to check if there was actually a space after the name when its named in the ACP. Im sure you have already checked that, but need to make sure, and others may have seen that happen to them. All I can say at this point is if you can replicate the issue, please reach out and we can get a ticket opened for you.
  13. Marc
    I see my colleague managed to get that sorted for you. As mentioned, we have also added improvements there to prevent reoccurrence of this particular issue.
  14. Marc
    There is no way in which to selectively delete posts which are over a set date for a specific user like that, however you can indeed delete the user entirely if you wanted to do so. Doing this would allow you to use the username again.
  15. Marc
    If you could answer the question here, we can get this looked at for you and see whats going on
  16. Marc
    Take a look at our guides here. This may help you to navigate the commerce application
  17. Marc
    I can certainly pass this to our suggestions forum for consideration there, as its an interesting idea for those having only a single subscription available.
  18. Marc
    I have taken a look and this is going to need to be escalated for someone to take a look at. So I have created a ticket for you, and sent it to our developers so we can get you a resolution
  19. Marc
    There would be no way in which to do this as it has an csrf key that is generated. You could however just link them to the subscriptions page and let them choose which subscription. I realise thats not exactly what is asked for there, but its an option
  20. Marc
    Please could you let us know which site this is, and ensure you access details on file are up to date? We can then take a look for you
  21. Marc
    Glad you got to where you needed 🙂
  22. Marc
    I will move this to our developer forums, however have you updated your developer tools?
  23. Marc
    Thank you for letting us know, and glad to see you are all sorted
  24. Marc
    This would indicate that for some reason that file has not been unpacked correctly. Please reupload this file from a fresh download, then try again at /admin/upgrade
  25. Marc
    @smrogers you manage to get this sorted?
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