Marc

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

This issue has been resolved in 4.6.10 beta 1. Feel free to give this a try, or await the full release if you prefer

I see my colleague has found a solution to your issue and is implementing it there on your site, so will mark this resolved. Glad to see the issue was found.

Did that solve your issue there @Greek76?

As a self hosted customer, you would simply do the following Move your site to the new location if you are moving it. You may find the following guideance helpful with this if you are unsure - Once done, you would go to your client area, select your license, and select "change URL" Note that this must be done before you add any redirects from the old URL to the new URL

Not as long as it has access to run the file

That being the case, it would indicate permissions are not set correctly for anyone other than admin. Please see the following guide and check permissions

Sorry to hear you wish to cancel your renewals. I have gone ahead and done that for you. Should you wish to renew again in the future, please contact us as needed

As mentioned, this is likely the post before register feature. What happens here is that users can post before they register, and then get a chance to complete a registration for them to show. If thats not completed within a short period, the data would be removed. The idea of this function is to encourage signup on your community. Of course registration still goes through the usual spam measures, so spammers would struggle to register, and their data would be deleted. I would suggest contacting the developer on that. However this would not be in any way related to the above. I would suggest when you are seeing this, you disable all 3rd party applications. It may well be a task that is an issue, something that is having problems running. For example, you mention you have problems with at least one item hitting an internal server error. if that is trying over and over, and possibly hitting some limit on your server, that could be causing it. This in turn could be either an issue with that item, or an issue with your server setup. It does need to be noted here that the only way anything at all can possibly run processes which are secured by your server in some way, would be if that server is not properly secured for running them, or they are indeed being run with the credentials necessary. So this is a setup issue rather than one of the software. Its very likely, if you are running your tasks on cron, that it's the cron job that has the permissions you mention. That would not be running under the normal web user on some environments.

As mentioned above, if there are no free themes you like, your options would be to either purchase a theme, or create your own theme. If you take a look at the following, this goes through options to get your site looking as you want

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

This is in the admin CP from the purchase, not from the front end. So go to the user in the ACP. On customer view, you will see the active gift card purchase. Click the view icon there and you will see the code under the amount

I apologise if it was a bad analogy. I cant however give you more than what is in the product at present. You can get to voucher codes only in the manner I described originally. Though the users purchase.

Actually not at all. Another reason we have the suggestions area there. The counter example there was simply to show I had a differing opinion there, as people do have. The feature has been there for actually a very long time, and personally have seen the suggestion this should be present only once from yourself. Thats not to say it hasnt come up from others before, and isnt to say its not a good idea. Nor is it is to say its not something that should have probably been there originally. But stating as much without a suggestion is just an opinion, and will not change anything. I was simply giving you a means by which you can request this is added.

It has actually been this way for a very long time. Of course there will always be items overlooked that people would like to see added. Thats why the suggestion section is there. You do however have the steering, tires and headlights. What you dont have is a list of those items, as the handbook seems to have been overlooked. 😉

There isnt really any way of doing this, unfortunately. You could search for invoices with gift card in the title, which would give you the people who have purchased the gift card, and then go to their account in the ACP to get the gift card number. That would be the only way at present. Do feel free to add this as a suggestion if its something you wish to see appear in the future

As mentioned by my colleague, there has been a ticket created for this. I would suggest awaiting the outcome of that ticket before doing anything else

Easiest one Ive replied to all day 😄