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Marc

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Everything posted by Marc

  1. Marc
    This issue has been resolved in our recently released 4.7.9 version. Please upgrade if you are seeing this issue, and let us know if you see any further issues.
  2. Marc
    This issue has been resolved in our recently released 4.7.9 version. Please upgrade if you are seeing this issue, and let us know if you see any further issues.
  3. Marc
    Take a look at the whitelist section in this guide, and ensure you whitelist yourself if you are testing registrations
  4. Marc
    Only your email host can answer that question unfortunately, as it's the email host that is returning the message
  5. Marc
    This is actually the most common cause of this kind of issue, but I noted you selected a cloud item. Have you a copy of that elsewhere?
  6. Marc
    That would be the correct thing to do. So your file would be <?php \define( 'CP_DIRECTORY', 'nameOfAdminDirectory' );
  7. Marc
    Letting users post on a pages database is as simple as giving permissions, as you would in a forum. 🙂 If you have a solution though, go with that of course. Just giving you alternatives 🙂
  8. Marc
    I have created a ticket on this for you. Someone will be in contact as soon as possible
  9. Marc
    Please let us know if you need assistance in removing this
  10. Marc
    You can only uninstall it or upgrade it. There are only those 2 options
  11. Marc
    Please feel free to post this up as a suggestion. With regards the dropping of an item, this is not the case. 3.x and 4.x are incomparable. They are essentially completely different products.
  12. Marc
    The FTP details on file appear to be incorrect. Please check your uploads/logs folder to see what is showing there
  13. Marc
    Very glad to hear you found a solution there 🙂 Just a thought, using pages and custom templates may be another option too
  14. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  15. Marc
    Ive created a ticket on this for you, so we can look into it further
  16. Marc
    There is no way in which you would be able to edit the last logged in date, without manual database manipulation
  17. Marc
    You would log in as that account and test the issues you were having there. We would not test these items with 3rd party disabled on your behalf
  18. Marc
    You would need custom development for that. However based on what you are saying there, you may find this topic of interest 😉
  19. Marc
    A year is a long time in IT 😄
  20. Marc
    There is no way in which to force them for older items at present unfortunately. You could maybe optimise the actual files on disk, just as a thought on how you can speed up the load there. Of course make sure you back that up completely.
  21. Marc
    These are items from "Our picks" so you can manage these by selecting your name, and selecting "Manage promoted content"
  22. Marc
    I see you have email copies switched on there. Could you please check your email to see if you got the copy there. From what I can see, the email will have gone out to the user to state its expiring
  23. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Marc
    Is this your site with .com or .org? Please also ensure all access details are up to date
  25. Marc
    There isnt a way in which to do either of those unfortunately. I am curious as to the use case though? As posts as in order, why would you display them as cards?
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