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Marc

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Everything posted by Marc

  1. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  2. Marc
    Issue with your cache by the look of it. Cleared the cache from your admin CP and things are back to normal for you
  3. Marc
    While I realise you are disapointed there, arguing the semantics of what you or I believe to be the primary purpose of the feature is not going to change much in the context of what is going to be removed. Your proposal there would be for us to strip out the email functionality, rewrite parts of the software to be compatible with version 5, and then support it into the future. This is something we have decided not to take forward as a company. If you wish to continue deprecation discussions, you can certainly do this within the topic for that purpose, which you can find in the following location
  4. Marc
    Ive created a ticket on this for you
  5. Marc
    Certainly helps those moments where you are like "No no no no no no!!!"
  6. Marc

    Future is Mobile

    Marc replied to W.W.W's topic in Feedback

    We do indeed have a lot of improvement with version 5 🙂
  7. Marc
    Note, if you go to support within your admin CP, you can view hooks there and should be able to see what the 3rd party item is
  8. Marc
    The alternative unfortunately would be not protecting the network in the case of attacks. Its somewhat of a balancing act these days. It should be rare that you see these
  9. Marc
    That is not in any way what I said. I said someone may decide to do one. We however are not continuing with development on that product at present. This does not exist on version 5, and would need somewhat rewriting for version 5. It is not in any way similar to forums or pages, in that it primarily works with email ticket support. Very sorry to hear that you feel that way. We have had a lot of feedback on the removal of this item, and I can assure you the removal of items from our product isn't something we do lightly.
  10. Marc
    When you say "Large", what kind of size are we referring to here? If you rebuild the search index, its done from the admin CP, and will indeed wipe that table and rebuild. However if it's the correct size, it will rebuild back to that same size
  11. Marc
    I would suggest upgrading to the latest release, and then letting us know if this happens again. Do you have a test instance running somewhere perhaps?
  12. Marc
    Please could you clarify what you mean here? Your topic is related to blogs This is not something I am able to answer as I dont develop the software personally. One of our devs may be able to answer that question, but in all honesty, if you are not sure how to look, its probably best not to be playing in the database directly
  13. Marc
    Check in System>Settings>Posting to see if you are allowing remote images
  14. Marc
    As already mentioned by my colleague, if you wish to see changes in this area, please feel free to post up within our feedback area
  15. Marc
    This was simply outside the scope of what that feature was designed for at the time.
  16. Marc
    You can edit any text on your site by translating the relevant strings. Please see the following guides https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-visual-language-editor-r119/ And https://invisioncommunity.com/4guides/themes-and-customizations/languages-and-localization_326/translating-using-the-standard-editor-r120/
  17. Marc
    That shouldnt be showing unless hive is active in System->Integrations. Please check this and let us know if you are still seeing an issue on a default unaltered theme
  18. Marc
    If you are testing registrations, make sure you have whitelisted yourself as you will otherwise block yourself as spam
  19. Marc
    This is a ban message. So people are either being caught in the spam service, or you have other ban filters in place. So you need to check both of those You do need to bear in mind, if thats while testing yourself, you are likely getting caught by the spam filter. You are registering over and over so it thinks you are spam. You would need to whitelist yourself if testing
  20. Marc
    Not to the degree you are seeing there, no. The only thing mail will cause is a small delay when sending a message if its struggling to send quickly. The other issues are server related unfortunately
  21. Marc
    There is no option for this at present, but please feel fee to post this up in the feedback section with any ideas you wish to see in that area
  22. Marc
    I'm very sorry to hear this. Could you please let me know which part of the page there you feel to be incorrect, so we can get it looked at? I took a look through myself and everything on there, other than where it states you can code a page yourself, is drag/drop. Interested to hear from your point of view why you believe this is not the case? The above said, we do have work in that area to make things simpler for people to use.
  23. Marc
    While you can embed links from instagram in terms of images, if facebooks embed service is set up, it will not embed reels unfortunately.
  24. Marc
    I would need an example club on your trial in order to take a look at the guest issue. In terms of the "show club content areas", what it actually does is to show the club forums in the list of forums on your forums pages.
  25. Marc
    You can rename groups, no problem at all.
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