Marc
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Everything posted by Marc
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Im assuming its just the notification you are looking for here? I ask as the ability to actually delay locking is already present
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Cant access ACP after renewing license
Marc replied to Nick Sadler's topic in Classic self-hosted technical help
Could you update your access details on file? I can then see what error you are getting -
Cant access ACP after renewing license
Marc replied to Nick Sadler's topic in Classic self-hosted technical help
We would not be able to assist you with your server settings unfortunately. We can only state you must be able to send/receive on the URL you mention above. -
Cant access ACP after renewing license
Marc replied to Nick Sadler's topic in Classic self-hosted technical help
There are no set IPs for that domain. They can change. So it would be a case of checking the IP at the time its being used, if you can only whitelist by IP address -
We would need an example of this to take a look at and advise accordingly. In addition to what opentype has written here, the question I would be asking myself in your position wouldnt be "Why dont people check articles and blogs as often as forum posts". Its really that in which you need to answer, rather than duplicating content. After all, if you are going to do that, why not just post them in the forum only? Using things like blocks to highlight content, and indeed writing more engaging content can be helpful to achieving this. For example, you can see on our own community here we have blocks for our 2 sets of blogs on software changes on the user side and development.
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How to Embed Videos IN MY Community
Marc replied to Piano Lesson With Warren's topic in Technical Problems
If they provide oEmbed support, please feel free to post requesting this in the feedback area. There is no support for that platform at present. -
That message "ERR_CONNECTION_RESET" is a hosting side issue. Its not getting to your server at all, let alone the software at that point. The second issue means you have the locale set on your language pack to a locale that doesnt exist on your server
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If you still have crashed tables, it will cause issues in all manner of places
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Ah I see what you are referring to now. It keeps the data on the original, however not the copied sizes
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Check in System->Overview->Image settings to ensure you arent stripping those
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I have moved this over to our feedback area
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Have flagged this up for you 🙂
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This would be more a suggestion to change rather than an issue. At present, this is indeed working as intended. Users should opt not to store details if they dont wish for payment to be taken automatically. You could alternatively not allow them to store them by changing the payment method. In terms of credit, this will indeed automatically be drawn on if there is an invoice
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Glad to hear you have the issue resolved
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Check that database in Members->Staff->Moderators for your own entry, and ensure you have the ability to do this in here. In terms of the editor there, please check that on a default unaltered theme. If that is a WYSIWYG field, then you should be seeing the editor buttons.
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This is not the case. Sorry to hear you feel that way
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I have reported this as a bug, as you do appear to be on a later version than when the updates were done for their API. However please do ensure you update to the latest release when you can, to ensure you have the latest bug fixes
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Of course. 🙂 This is why I have tagged devs there, just to make sure Im not missing something myself
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Please provide information on the user there so we can take a look for you. Just the user ID will do
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Is that user a reseller? I ask as they are processed in order. If they are, it will be approved
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How to change calendar orientation - old style?
Marc replied to Gauravk's topic in Classic self-hosted technical help
Only through modification of the platform. There is no setting in which to achieve this -
There would be no way in which to do this on the topic feed at present, unfortunately. This is something you would need modification to achieve. Its worth bearing in mind that blocks are also cached, which doesnt tend to make them suitable for this kind of thing
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I have tagged our developers just to make sure, however as mentioned above, this appears to be twitters end being a bug, more than anything else. If that is the case, its not something we would be able to fix
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. If you add those, we can take a quick look to see if there is anything obvious here. However in reality, it can only be something done wrong in the move there
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On the first one, you would approve on the front end. You will be able to see those as a member of moderation on the front end, and will also see them in the approval queue in the moderator CP On the second item, Im not sure what you mean here by you cant format. Please could you clarify specifically what it is you cant set?
