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Marc

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Everything posted by Marc

  1. Marc
    You would need to respond to the ticket you had open on this.
  2. Marc
    There is no way in which to set a group that doesn't get emails, and how you are changing them currently is indeed the only way
  3. Marc
    Please let us know if you are still having issues, of course.
  4. Marc
    This is because the recipient email is not accepting the messages being sent from our server. This has been in place for a while. See the blog on this from back in April last year You can if the same issue occurs. For example, if their server is then rejecting it. They need to ensure the email address is valid, and that its not being blocked in any way. Adding to whitelist for example, so its not marked as spam.
  5. Marc
    No, they would need to be manually approved. In fact they cant even see the club without this, as they are 'invited' rather than approved. It would be worth reading through the description of each type
  6. Marc
    No, it would need to be set to private if you wish to guarantee it to be visible only to its members. Closed clubs 'can' have sections in which the topics are only visible to its members, but it would depend on the owner selecting that option when creating each section in the club
  7. Marc
    That would be the only way, which is not something we have planned for attachments at present. The reality is, there isn't actually anything that doesn't work here. Its simply the browser doesnt support the format.
  8. Marc
    The above is correct. The permissions on who can see are actually working, based on how you have the club set up.
  9. Marc
    You appear to be on quite an older release. Please upgrade to the latest release of the platform in the first instance
  10. Marc
    I have created a ticket on this for you, so we can take a closer look
  11. Marc
    You need to check you are using the key from that license. There is currently no URL set at all on that license. The only other thing that would cause you an issue is if your hosting company is blocking outbound connections to *.invisioncommunity.com or *.invisionpower.com
  12. Marc
    The answer there however is the same. It seems when the address is unknown, your host is taking some time to return its sent (or at least attempted to send) the email. Some items will not use that threshhold by the way.
  13. Marc
    There would be no way in which to do that at present. This is intentional in the current design. I have moved your topic to our feedback area for future consideration.
  14. Marc
    Sorry, Im a little confused here. You have a site at your currently registered URL with 10s of thousands of posts. Are you perhaps referring to a license that is not attached to this community account?
  15. Marc
    Have you checked the permissions on those fields to ensure you are not restricting them in any way?
  16. Marc
    You do indeed still have the installation on your current licensed URL. That instance would need to be removed before you can install elsewhere
  17. Marc
    I have split this into another topic as its not the same as the topic you posted on. Please could you provide step by step instructions on how to replicate this? Im not able to replicate on my own instance on the latest release
  18. Marc
    Upgrading manually would be the option at present until we can get this resolved. You can do this by uploading a fresh set of files from your client area and then running the upgrade from /admin/upgrade
  19. Marc
    I would also ask if there is something specific leading you to believe achievements is the cause? I so, indeed the above would be the first thing to look at.
  20. Marc
    That isnt something we would do. While I understand it may work for you in the browser, it doesn't make it correct. mov and mp4 are 2 different formats
  21. Marc
    Please could you provide me with some example items that are not showing? We can then take a look for you.
  22. Marc
    Glad to hear you managed to get that issue resolved
  23. Marc
    Could you please clarify, is it showing incorrect, or is it showing its installed under another URL?
  24. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  25. Marc
    Thats a question you would need to ask of google. The issue is not one of the software, but rather the browser
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