Jump to content

Marc

Invision Community Team
 View Profile  See their activity

  • Posts

    14,983

  • Joined

  • Last visited

  • Days Won

    263

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Forums

Events

Store

Gallery

Everything posted by Marc

  1. Marc
    Both of those. It's worth noting if you do indeed need to call that many times, they can switch off logging of those items. But I've never seen anything that needs to call that many times to any API.
  2. Marc
    I would certainly start with that, yes
  3. Marc
    On visiting your site, that block is actually loading. Are you still seeing the issue there?
  4. Marc
    There isnt really anything wrong with 5 days. However there is an issue with calling APIs that often. Is there a reason you would need to call it this often? Its very very out of the ordinary
  5. Marc
    With the API logs, please check those. You have at least one item that is calling the API 43 times a minute. On its own, that will generate over 300 thousand API logs in 5 days.
  6. Marc
    Ive created a ticket on this so we can take a closer look for you
  7. Marc
    Thank you for the example sent over. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  8. Marc
    I see one error in your logs which correspond to the time you posted here, which Im wondering if it is related to what you are seeing. Could you please note the times you see these occur on the next couple to see if this is a coincidence or the cause?
  9. Marc
    Yes that location is what is called when the template is saved. As mentioned, something server side is blocking its ability to save, hence the 403
  10. Marc
    I see your ticket was sorted there. Just checking in to ensure everything is working for you now?
  11. Marc
    This is indeed likely to be if the cloud platform is upscaling
  12. Marc
    Please visit the support area in your admin CP and click to clear cache. Once you have done that, try again and see if its then working.
  13. Marc
    Is this showing momentarily, or for a prolonged period of time?
  14. Marc
    The only time you may see very quick slow items is as the cloud scales if it requires doing so. But this should be very momentarily.
  15. Marc
    When you say frequently, how often are you seeing this?
  16. Marc
    This is showing as a resolved issue in our bug tracker, so you should see this in the next release
  17. Marc
    They are indeed the correct nameserver records. Only your domain host can tell you why they are unable to save those
  18. Marc
    We are aware of the issue and this is still being worked on. Unfortunately it looks like there may be issues which are intermittently being caused by some 3rd party items you have there. Please add an alternative email contact on file, and then PM me with that email address so I can add it to the ticket
  19. Marc
    Some clarification here. We can certainly understand why people would feel like that, but that is incorrect. Indeed we have actually made changes to our classic self-hosted licensing specifically to ensure it remains viable.
  20. Marc
    If its happening without changing any changed, it is indeed very likely mod_security, and is certainly something blocking it server side
  21. Marc
    You can force permissions if you need to do so for your server, by adding a constant to your server. You can see how to do this in the following location
  22. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  23. Marc
    Please check mod_security on your server for any errors.Let us know if you have any issues once you have checked this and resolved any issues
  24. Marc
    The platform is compatible with MySQL 8, yes. Of course you would need to ensure you do full backups of everything and ensure you consult with a server administrator if you are unsure how to successfully perform these options
  25. Marc
    This is being looked into, as mentioned on your other 2 topics.
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...