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Marc

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Everything posted by Marc

  1. Marc
    Its still with our developers 🙂
  2. Marc
    Im not sure where it is you read it changed between beta 1 and 2. As mentioned, I have brought it to the attention of our developers
  3. Marc
    I have created a ticket on this, so we can look further into the problem
  4. Marc
    Thank you. I will get this passed on so they can be looked into
  5. Marc
    Could you please give me an example user and items that were promoted, so I can take a look?
  6. Marc
    I did indeed see those. I was asking if you are still having the issue at present, before I pass the information on about past incidents
  7. Marc
    I have flagged this up to our developers for you
  8. Marc
    Please update your site to the latest release of the platform. Its likely what you are seeing there is a bug
  9. Marc
    Im not seeing any issues currently. Are you still seeing this?
  10. Marc
    I would need an example of that member. If they are still able to react, I suspect they are not actually banned, as they would only be able to see the ban message
  11. Marc
    It is indeed in the latest beta
  12. Marc
    I have created a ticket on this so we can take a look for you
  13. Marc
    Thee is no capability for this at present. If you wish to see what email notifications have been sent, you would really need to be using something like sendgrid, which tracks what is sent
  14. Marc
    There isnt a tool which will restore just the commerce part of things. You would need to go through each of the templates and revert them if you wish to do just that product. It would be advisable to contact your theme developer
  15. Marc
    As mentioned by my colleague above, you really need to contact your hosting company on this. If things are disapearing without any interaction from yourself, its probably way outside of your software that this is happening
  16. Marc
    No. I mean in Members->Staff->Administrators. If you do not have full permission in there, this is likely to be your issue
  17. Marc
    My suspicion would be that you do not have the admin permissions to see it there. What user are you logged in as
  18. Marc
    There has certainly been an issue with parent2 creation. I would advise removing that theme entirely. Please place lavendar 2 under parent 1, and let me know what it is you have tried to override there, that you believe hasn't been overridden.
  19. Marc
    Fixed These were 3rd party Information will be available on this nearer to the time.
  20. Marc
    Im a little confused by this statement. Parent2, is not currently a parent of any other theme, nor child of any theme.
  21. Marc
    Looking at the parent2 theme there, you look to have copied a large chunk of the CSS into custom there, and appears there is a mistake there causing things not to loan correctly. In terms of the lavendar one, does this work if you are not using easy mode?
  22. Marc
    Rewrite URLs are actually switched off there, which is what you would be looking for. So it's the latter link
  23. Marc
    As mentioned above, you need to check that table. At present you appear to have no forums. If that is the case, its very likely you need to revert to backup here
  24. Marc
    This is still an open bug at present
  25. Marc
    Nope
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