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Marc

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Everything posted by Marc

  1. Marc
    Sorry, Im really not sure what you mean here. Please provide a step by step as to what is happening here. You stated it doesnt need anyone to provide a link, however in your example thats exactly what would be needed as otherwise they would not have a link to click
  2. Marc
  3. Marc

    Sandbox?

    Marc replied to Stacy P's topic in General Questions

    There is no way in which to add a test environment on the cloud platform at the present time.
  4. Marc
    If its only when you have that in the code, you would need to remove it, as that isnt our code there. I have added notes to this ticket so we can get clarification from our developers on whether or not it should be redirecting when visiting index.php directly
  5. Marc
    You would simply edit the guest group in the admin CP and set "can use site" to off.
  6. Marc
    If it's a failed to connect issue, you need to contact your hosting company on this, as there is something blocking it somewhere
  7. Marc
    There isnt at the present time. If you are having issues with new members posting spam, maybe set them to moderation to begin with. However the best way to deal with this would generally be to ensure they cannot get to the site in the first place, by ensuring you have all spam prevention measures in place. We tend to find a lot of people dont https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/spam-prevention-r9/
  8. Marc
    Glad to hear that sorted out the issue for you
  9. Marc
    The changing of what it says on the stream you would need to post up as a suggestion if you wish for it to be changed there. However the fact it is being moved up when its edited depends on your own settings. On the settings of your database on the options tab there is an "Update the last action" item. This will be set to one of the top 2 options, which are either "When the item is edited or a new comment is made" or "When the item is edited only"
  10. Marc
    I have created a bug report for this for you, so that it can be taken a look at for you
  11. Marc
    Please check your language pack there. It seems this may be out of date, and is probably what is causing your issue
  12. Marc
    There are no longer any CNAME entries on your domain that point to our servers. It seems someone has amended your CNAME entries
  13. Marc
    I have split this into a new topic. It looks like the init.php file may be out of date. Please upload a fresh set of files from your client area first of all, and see if this resolves your issue
  14. Marc
    You have quite a lot of 3rd party things going on there. I would advise first of all disabling these, then checking again to see if you are getting the same problem
  15. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  16. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  17. Marc
    Could I please confirm this is the standard Amazon storage method, and not an alternative?
  18. Marc
    Given we are now on 15.1, the advice would be to update to the latest instance of safari on this one. This is now quite a bit behind
  19. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. Marc
    Thank you for your report. I have added this to our internal bug tracker
  21. Marc
    I am not able to replicate this in any way. Do you have a link to those items you can provide, then I can take a closer look?
  22. Marc
    This is indeed something they could do at the present time. This would be something that would be deemed as needing moderation, rather than anything else. Its not a bug as such. Its simply not a feature at present
  23. Marc
    This is something you would need customisation to achieve. I have moved your ticket to community support to see if anyone here may be able to assist, but there is no way of doing this with the built in software
  24. Marc
    The most common cause of this, is where people are using a direct link to an image showing elsewhere on the site, and the original topic is deleted (and therefore also the attachment_. Could this be the case here?
  25. Marc
    Please see the following guide on how to translate items on your site
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