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Charles

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Everything posted by Charles

  1. Charles
    We use a combo of Redis, DynamoDB, and also pre-processing results that are stored at the system level. So like some statistic reports not available on Classic are calculated at the cloud level and then stored for the community use. This is particularly true for intensive calculations that would time out if you try to do it live. There's also a lot of delayed requests that go into queue when processing a request or data in real time is not needed.
  2. Charles
    We are deploying updates to our backend cache layer today. This change should see decreased latency for logged in members. While a small change, multiplied over every click for every member it will make a noticeable difference. This change does not impact guests/bots (those not logged in) as those views are handled by the CDN. You may see up to 10 minutes of slowness at some point today while the change deploys.
  3. Charles
    Yeah subscriptions are extremely popular on all types of communities. Their use ranges from basic support to running an entire business in a community. Yes it’s a big focus area for upcoming Commerce update.
  4. Charles
    Thanks for letting us know you find these valuable 🙂
  5. Charles
    Can you provide the actual url to one of your mp4 files there?
  6. Charles
    The folders are just for human organization. The system still saves the files as it sort of sees fit on the backend.
  7. Charles
    All support on the forums do get our staff's attention. If anything cannot be handled here then we sometimes convert them to a ticket via email.
  8. Charles
    What do you mean by "DB file" in this context?
  9. Charles
    Many clients need to integrate with external platforms. They might have a website or some sort of client login system. It's actually our most common customization we do 🙂
  10. Charles
    Once I click "End Event" in the Live Topic it's within a minute or so.
  11. Charles
    Join us for our March release chat live!
  12. Charles
    Just to confirm: we added a way to see the Pages media full URL. It will be in the April release.
  13. Charles
    femvoxcommunity@gmail.com was blocked in our system because when you originally tested it did not exist. I have removed the block.
  14. Charles
    https://invisioncommunity.com/services/switch-to-invision/
  15. Charles
    It's included in your service 🙂
  16. Charles
    Interesting. The staging site was a little "oh we could do this too" most people are interested in design and SSO.
  17. Charles
    Nearly all use our email sending. I think you two are outliers 🙂
  18. Charles
    Good catch.
  19. Charles
    Look in top right of this view 🙂
  20. Charles
    If you are reading this and not in the Live Topic... it's the topic that was generated :)
  21. Charles
    Either way works but chat is more fluid so sometimes good questions or thoughts come up in conversation. We can to be able to capture those.
  22. Charles
    Anyone can ask a question in chat that a moderator can "convert" from chat to a question. There are settings to define if people can directly-post questions and if a moderator has to approve those or not.
  23. Charles
    Already done! When you schedule a Live Topic you can have it auto-generate an associated Event option as well.
  24. Charles
    What we do right now is live stream our Zoom sessions to YouTube Live. We then embed the YouTube Live link in our Live Topics here. You can use any video system but we currently only support YouTube for the automatic syncing timestamp in video.
  25. Charles
    Doing an unannounced quick demo of Live Topics!
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