Charles
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Everything posted by Charles
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IPS Cloud - downtime on 21st March
Charles replied to Grafidea's topic in Invision Community Insider
Yes, we do just that. You can subscribe to the status page and get email updates. -
IPS Cloud - downtime on 21st March
Charles replied to Grafidea's topic in Invision Community Insider
Be sure to subscribe to our status page. We use that for updates during events. https://status.invisioncommunity.com/ -
IPS Cloud - downtime on 21st March
Charles replied to Grafidea's topic in Invision Community Insider
Totally agree. -
IPS Cloud - downtime on 21st March
Charles replied to Grafidea's topic in Invision Community Insider
Unfortunately we experienced an issue with AWS this morning that even AWS is not sure what is wrong at this point. It was not really down as long as that reports there as we put up a message and did not remove it until we were sure everything was good. Any systems can have downtime events, even something like ours with redundancy built in. It is regrettable especially when we do everything right to avoid it but something outside our control breaks. Especially when no one, not even your provider, can tell you what went wrong. This is really the first major downtime event in years but of course that does not matter in the moment. Frustrating all around 🙂 -
We deployed WebP support today for both US and EU regions. This was honestly an oversight on our part and I want to thank @Dll for pointing out that WebP was not properly enabled.
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The topic that is generated happens once the Live Topic event is over. Once you end the Live Topic, the generated topic is posted within a few seconds.
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Yes, a video is not required. You can also just do text based Q&A.
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Our license system was down for a few hours this morning causing some oddities with license permissions. It is back up now. I am sorry for those issues. If you are still seeing problems, login to your AdminCP, go to License, and click refresh license.
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I would love to chat about your concerns there. Feel free to PM me 😀
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I am not sure I agree there. Even hobby communities can take advantage of new features. You have to move forward if you don't want to get left behind 🙂
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Totally understand many do. It's why we will continue to offer the Classic edition in v5 🙂 Always open to hear from people on what is holding them back though even if we cannot change your mind it's good to chat and learn. Always open for PMs 🙂
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We may bring Courses to Classic in the future. For the moment, Courses is a value addition to those on our cloud platform. The statistics improvements are mostly available for both cloud and classic editions other than a few extras that are cloud only. Feel free to PM me or we can do a Zoom call to discuss options about switching to cloud to take advantage of new technologies.
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We may bring Courses to Classic in the future. For the moment, Courses is a value addition to those on our cloud platform.
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It will not for the first version but we do plan on Clubs integration.
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We are focusing on things that will impact the widest varieties of communities. I know it can be confusing when something you use is not available and something you do not use is made available. We simply have to look at the widest impact we can make with our resources and client needs 😀
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Olivia always says I am so easy to work with.
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Live Topics can create Events so sounds like we just need to integrate Events with Courses.
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An issue was fixed today impacting communities in the EU region using video transcoding services. The transcoding services were not properly recognizing requests for transcoding a video as US vs EU and therefore failing.
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Actually I said I agreed with you 🙂 I was just wanting to clarify if you literally could not use it or if you just did not like it.
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We are experimenting with auto-publishing blog posts to the forum and using that for comments. We will see if it works 😀
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This is a pretty old topic. Which part were you wondering about?
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I am curious to understand why you say you “can’t use gallery” in this situation. I understand you have a clearly strong preference for the page to not reload (and I agree with you) but, while perhaps not a perfect solution, it does not stop you from browsing images.
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Our team will look at your import request tomorrow. That team is not 24/7 so does not work weekends 😀
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PHP8 Still not Available on Hostgator
Charles replied to Randy W's topic in Classic self-hosted technical help
Just a friendly reminder that we offer free transfers from Classic to Cloud and a credit for your existing license. Feel free to contact me with questions or to schedule a Zoom call to discuss 😀 -
You posted in the “my site is broken and it’s my server’s fault” section 😀 I moved it to general help area.
