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Charles

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Everything posted by Charles

  1. It uses the operating system methods so it varies by OS. Generally they look like all the other notifications you get in the course of a day šŸ™‚
  2. It is extra-odd that desktop is doing HTTP 2 and mobile is not. I dunno šŸ¤·ā€ā™‚ļø
  3. I have no idea what to tell you šŸ™‚ It's set to allow HTTP 2 on our side. Why the tool is not using HTTP 2 is unknown to me.
  4. You often post results from random "speed test" tools but I am not sure what you are suggesting. Those are static CSS files that are not served via Invision Community's code. They are just a text file on an S3 bucket served via CloudFront. Our software has zero control over what happens once it uploads them. I can confirm our CloudFront distribution is set to allow HTTP 2. I have no idea why your testing tool is choosing not to use it.
  5. I am not sure what you are referring to. Those are static CSS files served outside of our software's framework.
  6. If you do not understand security flaws then that would be the exact reason we review Marketplace submissions.
  7. I fear you may be violating the very rules you are trying to get your own members to follow.
  8. Our email stats track numbers of emails sent and clicks. It does not have a tracking "pixel" to track views/opens.
  9. We basically have email-based support now. Don't think of them as tickets but conversations šŸ™‚ Much like if you email anyone else you would keep your own copy of the conversation in your email. I actually find it easier since I do not have to to a web site and email threads are how I communicate with every other person and company I interact with.
  10. Yes, the Support button is on every page in the client area in the lower right.
  11. You can click support on your purchase page or just email us.
  12. This was sort of the point I was making above šŸ™‚ If you don't know how to install it and your host also does not know how to install it then you probably do not need something like Redis. It's an advanced system. Honestly the same thing can be said of anything. Our software requires PHP, MySQL, and so on. If you or your host were not able to set those up then you could not use our software. In this case you cannot use Redis because you do not have the technical requirements to both install and operate it.
  13. This is one of those cases where you need to be sure you are aware of what you are doing when you are self-hosting. I do not believe our software should be in the business of helping you run your server. You should have the technical know how to check your S3 bucket size and your own server's disk space before starting a file storage move. Keeping track of server disk space or S3 bucket size is not really up to our software - that is the job of the system administrator.
  14. A basic query like COUNT(*) should be almost instant. If it's not then you should probably look at your server to see what is wrong. We host sites with tens of millions of posts without issue.
  15. This only happens if your server is having problems processing an upgrade action in a reasonable amount of time. If it happens, you can always exit your browser and restart the upgrader. It will remember where it left off and try the proper way again.
  16. I don't think it's our responsibility to teach people how to install other software. Redis itself has documentation. If you are not able to install and configure Redis then you should not really be using it.
  17. That would require us to query the member database on every page load perhaps dozens of times. It would be quite a performance impact.
  18. Yes, that's something we have considered. It's just an intensive operation to do a search and replace across a database. Imagine a site with millions of posts. It's something we want to do but just need to work on the engineering side of it.
  19. This is a rare problem that we have heard reported before. I say rare because using real, full names as display names is not that common but does come up. Like I use just my first name and there are a lot of people named Charles in the world so I would not consider it PII for the purposes of GDPR. Unfortunately we do not yet have a good solution as "quoted content" is almost the same as someone copy/pasting the post into their own editor and replying with it. The only real way to address this is a full database search and replace which is, as you might expect, intensive. It is also prone to errors as let's say someone's name on your community if John Doe. We remove all quoted post references but then elsewhere someone was talking about John Doe in their own post. That's not PII as it's not attributed to the user but would get replaced and break a conversation.
  20. Iā€™m not sure where you heard this but we do not have plans to discontinue custom buttons.
  21. We are fixing the issue with how this is implemented for Cloud sites in our next release.
  22. For such a thing you can use the Follow system but choose not to notify you of activity or you can use your browser's built-in bookmark feature.
  23. Aren't people who use IE11 used to most of the Internet not working correctly? I mean it's not like it's just us who have said no more to 2003 šŸ˜‰ Or maybe they don't realize most things either do not work right or are otherwise not 100% on IE11? Either way: we are moving forward not looking back and it's not really our responsibility to "warn" people that they are out of date.
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