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Deprecation Tracker

As Invision Community grows and the needs of community managers change, we sometimes remove old features to make room for the new and modern.

Product
Announced
Removal

Commerce Ticket System

When we built our first version of Commerce, very few support desk systems were available. The support desk you have in Commerce today results from our need for a ticket system we could use. Now, there are many email support desk solutions that are a significant improvement on what Commerce offers. Therefore, as we start to shape Commerce into its new form as a robust and feature-rich community commerce tool, we made the decision to deprecate the support desk feature so we can use those resources to build ways to monetize and build your community.
Of course, we realise this may cause concern for the few that use it heavily, so I wanted to let you know that:
We will help anyone that uses the support desk feature to find an alternative and plan a migration.
We will create and strengthen native APIs to enable apps like Zendesk and Helpscout to access your community data for use in custom fields, etc.
We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating support data to another service.
Announced
March 2023
Removal
Invision Community 5

Commerce Physical Products

We want Commerce to be a solution to monetising multiple areas of your community with micro-payments and subscriptions. Our focus will be on that area and physical product sales have now been deprecated and are much better handled by specialist services such as Shopify.
We will work with you to help migrate your data. Please contact us if you'd like to learn more about migrating physical product data to another service.
Announced
March 2023
Removal
Invision Community 5

Commerce Legacy Payment Gateways

Braintree, Authorize.net, and 2Checkout are no longer supported but will remain in the platform for now. These legacy payment gateways will no longer be supported and removed in a future release.
We recommend you plan a migration to PayPal or Stripe. Note any custom third-party gateways are unaffected.
Announced
March 2023
Removal
Invision Community 5

Invision Community 4

With the release of Invision Community 5, we will begin the process of stopping support for Invision Community 4. This will of course be a long process and we will still provide support and security updates for Invision Community 4 until final end of life.
Announced
March 2023
Removal
2025/2026

[Classic] Sockets fallback for curl

This is legacy code for when some self-hosting servers did not come installed with curl. Curl will now be required.
Announced
September 2022
Removal
Invision Community 5

Display Name for Login

The ability to use a display name as a log in is deprecated and will be removed. Using an email address as part of the log in process is more secure than using a publicly visible display name.
Announced
2020
Removal
Invision Community 5

Questions and Answer Forum Mode

Our new Solved option in forums is replacing the old Questions and Answer forum mode. The current Q&A mode is very limited and "breaks" conversation flow as it is not displayed in a normal order. Most clients have found the new Solved feature sees way more engagement from the community. We will continue to enhance the Solved feature and related support and customer service functions.
Announced
March 2023
Removal
Invision Community 5

Status Updates

The profile status updates system is a holdover from decades ago and will be removed in Invision Community 5.
Announced
April 2023
Removal
Invision Community 5

[Classic] Non-FURLs

The friendly URL (FURL) system is highly recommended currently and will be required in Invision Community 5.
All Cloud clients automatically have FURLs enabled automatically so there is no change for those communities.
Announced
April 2023
Removal
Invision Community 5

Plugins

We are removing support for plugins and instead you should use the applications system. Applications are more flexible than plugins and easier to manage.
Any existing plugins can easily be ported to applications and we encourage third-parties to start the process as soon as possible.
Announced
April 2023
Removal
Invision Community 5

Social Promotion Tools

Earlier versions of Invision Community allowed a simple way to promote content to Facebook and Twitter. We have since removed Facebook due to their increasingly stringent policies and reviews on posting programatically.
Recently, Twitter have announced new paid API tiers starting from $100/month. While a limited free tier remains, we feel that it is likely that the free tier will be further reduced or removed making this tool redundant.
We have chosen to remove it, but will retain the popular "Our Picks" pages and widgets. For social promotion, we recommend using Zapier or other API methods.
We hope that there will be good solutions for social promotions in the future and will certainly keep our eyes open to re-introduce these features.
Announced
April 2023
Removal
Invision Community 5

PHP 7 support

PHP 7 is now end of life from the developer and will no longer receive updates or security fixes. As such, we will require PHP 8.
Announced
2021
Removal
November 2022

Birthdays in Calendar

Birthdays will no longer show in the calendar app, but remain optionally visible on member profiles. This is a legacy feature which adds considerable noise to calendar displays.
Announced
September 2022
Removal
October 2022

[Classic] Guest Page Caching

This is a legacy way to cache pages for efficiency. Our platform can now be used with a CDN for guest page serving.
Announced
September 2022
Removal
November 2022

Facebook Promotion tools

Facebook Promotional Tools have been removed. Facebook no longer allows API posting to groups and pages.
 
No action is required. 
Announced
September 2022
Removal
November 2022

VigLink

VigLink has been removed. VigLink API is no longer working as intended.
 
No action is required. 
Announced
September 2022
Removal
November 2022

Commerce Hosting Reselling

The hosting reselling tools have been removed following their deprecation in September 2020.
Announced
September 2020
Removal
March 2023
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