nodle

I also participate in a communal embrace. 

I appreciate the feedback, candor and your kind words as well. Annual payments are something we would still like to explore and if we can modify the infrastructure to accommodate both, I personally have no issue with doing so. It will be something we revisit at a later date.
I am truly appreciative of this post; your earlier post(s) troubled me personally as being evil, disconnected and full of marketing fluff is not the image we want to project. I'm grateful you provided the opportunity for the dialogue to evolve, for feedback to be heard and actioned and to witness some of the thought and care that went into some of these changes behind the scenes. I apologize that our communication missed the mark and again appreciate the constructive feedback and patience while we digested and acted upon same. 
I'm all in on the group hug. 

I'll be honest, the other day reading this thread I was really worried about the prices changes, lack of support, and wondering if I had made the right move from moving from Xenforo. But now that people have voiced their opinions and frustrations (myself included), it looks like things may be going on in the background with their support that we don't know about, and @Matt made some good changes already. I think we are going to be alight guys, now get in here for a group hug. ❤️
 

I'll be honest, the other day reading this thread I was really worried about the prices changes, lack of support, and wondering if I had made the right move from moving from Xenforo. But now that people have voiced their opinions and frustrations (myself included), it looks like things may be going on in the background with their support that we don't know about, and @Matt made some good changes already. I think we are going to be alight guys, now get in here for a group hug. ❤️
 

I'll be honest, the other day reading this thread I was really worried about the prices changes, lack of support, and wondering if I had made the right move from moving from Xenforo. But now that people have voiced their opinions and frustrations (myself included), it looks like things may be going on in the background with their support that we don't know about, and @Matt made some good changes already. I think we are going to be alight guys, now get in here for a group hug. ❤️
 

@Matt I wonder if you could create a "Spoiler" like functionality that a customer could use to highlight portions of a forum topic that they don't want to reveal to the other customers.  Support staff would be able to see the masked text not anyone else. These kind of postings would be left up to support staff to deal with.  Other customers may find value following along (as best they can with some details missing) if they think an issue being reported might arise on their site or is already happening.  
 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

Are these prices real? I just switched over from Xenforo because I thought their prices were high 😲

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

This is kind of a bummer for me today. Just last week I was so excited to convert over from Xenforo. I thought man I really like this community and the route that they are going with their products. I wanted to join this platform so bad. Was so excited to see what the future holds. I really liked the way all the developers interreacted with the members here. I am ok with a slight price increase for a better product. I think the biggest disappointment is the lack of support coming. I am paying for a product, if I run into a problem with that product as long as I have active support I would like help with it. It's like purchasing insurance. Might not ever need it but it's nice to know that it's there. I even thought about paying for the premium support here recently. For $100 even if I never needed it I thought it's not to bad of a price, now mine shows $1250 for that same support. I thought this morning after checking out the new site design, that this was all just a mess up with the prices from the new site design. But after reading all day it seems real. No one will go with the addons purchases anymore unless you are a big forum because of the price increase. Then it will start a chain reaction and won't have developers anymore for addons since people will be bailing. Now I am stuck with two choices either pay the high prices or now I have to convert everything back over to Xenforo after being back with IPS for only a week. Kind of depresses me. 

Just wanted to chime in and give a big shout out to @Stuart Silvester. With his help I was able to successfully do a transfer. (Give this man a raise 😄). Also thanks to @Charles. It's customer service like this that a lot of forum software companies are missing these days. Glad to be back and be part of the IPS family once again. 

 
 

@anon2020 I spoke to @Charles the other day and he mentioned that they have a converter coming out that should be released in a week or two. I just renewed myself and am anxiously awaiting the converter as well, so that I can convert and come back to the Invision platform for Xenforo 2.2.6. Hopefully it will be done soon. I know there are quite a few of us on the Xenforo side looking to jump ship over here. I'll be watching the release notes and chomping at the bit in the meantime. 🙂

Are these prices real? I just switched over from Xenforo because I thought their prices were high 😲

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking. 

Site looks Excellent, I heard @Ehren helped out. His work is always awesome. So much more clean and modern looking.