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Randy Calvert

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Everything posted by Randy Calvert

  1. I believe you would find it in the Support section of the ACP. You'll find a link in the upper right hand corner of the ACP. There will be a section with recommended things to fix. If that does not work, you may have to fix it using something like phpMyAdmin.
  2. In a nutshell... you want to upload the files to the same spot where you first installed the IPB software into. We can't tell you EXACTLY where your files are uploaded on your website as it depends on your hosting provider and how they setup their server. Here's a little more detail on the process to do a manual upgrade: - Download the latest version of the IPB software from the client area. (If you had a legacy migration from another platform, you might need to also check the box to download the converters as well.) - Extract that ZIP file that is downloaded. Inside of it will be all of the files related to IPB. - Launch an FTP application of your choice and connect to your server. - Find where your IPB files are installed on the server. (If you're using a server with cPanel, this is typically inside of the "public_html" folder.) - Upload all of the extracted files up to your server. It will prompt you some of the files already exist and what do you want to do. You will select to OVERWRITE the existing file. This process will take a little bit to do. Once complete, you will visit yoursite.com/admin/upgrade to kick off the upgrader. It will ask you to login with your ACP credentials and then walk you through the rest of the steps.
  3. You might also try clearing your browser cache or try a different browser to see if the issue persists. I've seen a situation where a JS did not cache properly in the browser and I was getting some funky things happening in the ACP.
  4. If you would like to suggest it, I would either post the idea in the Feedback forum so it does not get lost in the sea of support requests or ask a staff member to move this topic over there for you. 🙂
  5. No. There is no concept as “mark unread”. The closest you’ll get in the base software is to have someone else post in that topic which would make it unread for you again.
  6. Most likely your PHP installation does not have the correct module to enable PHP to connect via SFTP. This would be something that would need to be compiled into your PHP installation. Just because your computer has an SFTP client on it does not mean your PHP client has support for it. 😄
  7. No. IPB would not be aware of payments made outside of its software by default. You would need to cancel the existing stripe subscription and setup/store payment info within IPB. Otherwise you could work with a 3rd party developer to create some sort of bridge that could check the status of a stripe subscription and promote/demote users.
  8. Given there has not even been a closed preview or open preview and that we are a third of the way through March… I would be highly surprised if there will be something available in download form this month.
  9. Are you using some sort of WAF or Cloudflare on your site?
  10. I can’t wait for the new bumpin’ music track!
  11. I would recommend upgrading your IPB version and PHP version. PHP7 is end of life and does not get support from its authors anymore. There are also security updates that are known in the older versions. If one of those are exploited on your site, there will not be much anyone can do to help you. If you absolutely simply cannot upgrade, I would HIGHLY recommend you have really good backups and that you actually test that you can recover from a backup.
  12. If you can’t reach the license server but you can ping it… I would check if your curl supports TLS 1.2. If you ONLY accept 1.1 or 1.3 you will likely have problems.
  13. I've seen situations where people have manually linked to attachments by copy/pasting the URL. If that happens instead of using the "Other Media" option (insert existing attachment) for example, it would not get updated. It won't update links someone copy/pasted.
  14. 4.7.16 is currently in beta. Once it is released, the issue should be fixed. 🙂
  15. I've not seen anyone on my community complain about this and there have not been others on the support site here reporting a similar activity. So there's a pretty good chance it's not core causing the issue for you. What happens when you disable chatbox? Does it still happen? I personally would start there as SSO should not have anything to do with interacting with your pages once logged in. The classifieds app generally is interacted only when using the application itself. The chatbox however can be loaded on almost any page.
  16. I’m confused here… you said in the first post the page refresh occurs if you go away for a long period of time and come back or switch away from the tab for an extended period of time. Now you’re saying it’s happening as they’re writing a post or replying. In they start typing a post and go away for some period of time… even if the page refreshes IPB will auto store the content. It also happens if you navigate away from the page without submitting the message. I just literally tested this on my own site and on this forum and it works. I completely navigated away from this page (clicking the activity stream and then clicking this thread again). When I came back, my post was restored along with a message at the bottom explaining the content was auto restored.
  17. It’s not easy at all. I did this a while back with Google Tag Manager feeding data using the DataLayer. It’s been quite a while since I’ve done it, but I would start by looking up info on DataLayer.
  18. POP3 is related to retrieving email. The only place that I know that uses INBOUND email is the support section of the commerce application. ACP > Commerce > Support > Settings There is a tab for Incoming Email. Select it and correct the info there. Edit: Marc was faster than me! 😄
  19. You will want to edit your language pack. ACP > Customization > Localization > Languages Click on "Translate". The phrase "Prefer to stop receiving these emails?" is unsubscribe_blurb and "Unsubscribe here" is unsubscribe. Search for those keys and replace with what you want. You can also just search for the phrase instead of the key as well.
  20. I don't believe it's the forum software. When I see this happen, it's because the browser has reclaimed memory. It does not just happen on IPB, so if I was a bettin' man, I would say it was a function of the browser/OS and most likely a function of the browser trying to manage resource utilization. Take a look at: https://support.google.com/chrome/thread/204546987/why-chrome-tabs-refresh-automatically-when-i-go-to-another-tab-and-how-do-i-stop-it?hl=en https://workspacetips.io/tips/chrome/how-to-stop-chrome-from-refreshing-your-tabs/
  21. There have not been any posts made regarding this in v5 so far. There is more to come but I would most likely not expect it in 5.0.0 personally.
  22. Have you made sure your version of PHP8 has all of the required modules and settings? Once you switch to PHP8, you should run the compatibility checker: Also, do you have all of your third party resources (applications/plugins) disabled? It's very possible a 3rd party script could be incompatible with PHP8 which could cause issues as well.
  23. It’s been that way as long as I can remember!
  24. Ban by IP prevents any username from signing in. To be honest, blocking by IP nowadays is almost useless. I can switch IP addresses with my ISP with the click of a button, or use a VPN, or switch to a mobile device and wander around, etc. The behavior of blocking only logged in accounts has been like this as long as I can remember. To be honest, if you want to block the entire IP… don’t try to use software. Either use the server (like htaccess or a server firewall like csf) or with a WAF (like cloudflare).
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