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Randy Calvert

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Everything posted by Randy Calvert

  1. I updated my cloud site without issues.
  2. Ahhh... then the IPS team will be along shortly to figure it out for you. 😄
  3. This means the info provided to IPB to connect to the mySQL database is incorrect. (The values are in the conf_global.php file.) You need to work with your host to confirm the username, password, database name, and the server information is correct.
  4. localhost has nothing to do with where files are stored on the physical hard drive of the server. The username is going to be whatever you use to FTP files up to the server, or whatever credential you use to access to cPanel UI. (Not WHM... the user side of things.) So if your username was "bob", it would be /home/bob/public_html/wp-content/uploads/ That's making the assumption your actual uploads are in the location www.domain.com/wp-content/uploads/. Basically www.domain.com is /home/USERNAME/public_html/ on a default/vanilla cPanel server. But we're not your hosting provider... that's something the host should be confirming for you.
  5. Do you have proper CHMOD permissions on the uploads folder to allow IPB to read/write files? Also have you tried with a trailing slash on the various options? (with a "/" at the end in case your PHP is being sensitive to it?)
  6. It should be the full path on the hard disk like /home/username/public_hml/some_folder/attachments
  7. You might need to try smaller batches. Try much smaller until you find the number range that works for you. It might only be 100 in a go. Otherwise, you could work with IPS sales and they might be able to do some sort of mass import for a fee as well. https://invisioncommunity.com/contact-us/
  8. There will be big changes to how apps are developed, but before ANYONE rushes to judgement, wait and see what's done. IPS has already been working with developers to add ways to do MANY things since certain other methods have been removed. Anyone who has said that you can't do basically nothing has not seen the product in action and is just making a judgement call off high level explanations. We'll most likely not see everything be able to be perfectly carried over, but IPS has already said they'll continue to work to improve developer access throughout the 5.x line.
  9. It’s most likely a sales pitch. “Contact me right away to protect your users.” This rings right up there with “Contact us about your car’s extended warranty.” They want you to offer them a reward for scanning and pentesting your site.
  10. Those users would basically get the banned message instead of the site offline message I believe.
  11. That would depend on a lot of circumstances. When using a web interface, the problem is how long it takes in time, not how many records you have. (It will execute for XX seconds before giving up.) So one batch may work at 10k, but another might fail at 5k because there was something that took longer to process in that smaller batch. Personally if you're using something that big, it might be worth using the API to create the accounts. https://invisioncommunity.com/developers/rest-api?endpoint=core/members/POSTindex If you don't want to do that, start small... 1k and see if it works. If it does, increase it and try a bigger batch. Rinse and repeat until you find what works for you.
  12. It's possible to do, but that means you would lose history associated with that account. For example, for banned members we will continue to track device IDs, emails, IP address ranges to see if a banned member simply creates a new account using a different email. If you delete the account, any history you have on it is also lost.
  13. Go to your Client Area (https://invisioncommunity.com/clientarea). Find your purchase and choose the link that says "Manage This Purchase". Below the Active User count is the info about your total space used.
  14. The problem is what said earlier... YOUR posts 31, 51-70, 73, 88 might be different for someone else based on their permissions. With that said, check over on Invisioneer or other 3rd party resource sites... there used to be a mod that would do something like this.
  15. This used to be in MUCH earlier versions of IPB, but was removed. (Think IPB 2/3.) If you search for it, you'll find topics on this that are several pages long. The short answer is that IPS has been pretty clear on saying they won't come back. With that being said, if someone clicks on the 3 dots to the upper right of the post and chooses "Share" it will let them copy a link directly to that comment. That will save you needing to scroll through multiple pages trying to find a specific post ID, etc.
  16. You’re making a mountain out of a molehill here honestly. This is not going to affect Google any way. It does not hurt your SEO. Honestly as a site owner, you’re focusing on something that does not help your site or drive traffic to it. Time is a valuable thing. Don’t waste it. 🙂
  17. Glad you were able to square it away. Some hosting providers simply do not make sense for growing communities that actually are doing what they’re supposed to do!
  18. You’re seeing the site as that member. If that member is banned, that is the correct view. Unban the account from the Admin area temporarily or use a new non-banned account. The code button lets them paste code and IPB will format it with color, etc. That box will not execute code or do anything with it except display it. If you don’t have users that might use it, you can remove it from the text editor in the ACP.
  19. This looks to be a known issue with the beta. You might want to restore from backup.
  20. It’s a host issue. They control the SSL cert that is presented. It has nothing to do with the software. Have your host install a valid SSL certificate and that issue will be fixed. This would happen with ANYTHING called from that subdomain, IPB or not.
  21. That’s what is loading when you attempt to load your forum hostname. It’s a server configuration issue as it’s presenting a self-signed certificate instead of one signed by a recognized certificate authority.
  22. Your new host needs to setup SSL with a valid certificate. It looks like your domain is using a self signed one currently.
  23. Under the Group settings, you need to make sure “Allow filtering by this group?” is enabled. ACP - Members - Groups. Edit that secondary group.
  24. Yes... The IPS software license allows you to have a development instance (referred to by IPS as a "test install"). Check out:
  25. So... let's pause here for a moment to consider a few things: This does not appear to be an IPS problem. It appears to be the problem of a specific 3rd party resource provider. This does not appear to be impacting a large swath of IPS customers, so this would seem to suggest this was not an exploit in the IPS software itself. The domain does NOT appear to be hosted by IPS cloud. It's pointed to Hivelocity. If the domain is supposed to be hosted by IPS, that means the DNS for the domain was hijacked. (Not an IPS issue.) The domain is not using IPS' name servers... they're using the default Namecheap registrar name servers. (This leads me to believe the site is self-hosted) If the domain is supposed to be self-hosted, it looks like the self-hosted web hosting account or their server/VPS, is hijacked or that the compromise happened by some other means (either weak 3rd party resources, other non-IPS software running on the site, etc.) No one except the site owner (the 3rd party resource author) can say exactly what happened with their site and if any data was compromised. By default, things like credit card and password information is encrypted by the IPB software. You might want to reach out to that provider directly for assistance as IPS itself cannot do anything in this case.
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