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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    All screen grabs that could potentially identify your community are already removed. Literally the only one left is the first one left is the one that says there was an error. Not sure what else you want them to remove as no other images show for me.
  2. Randy Calvert
    Given that Yandex is only between 0.5 and 1 percent of the searches done onlineā€¦ Iā€™m not sure how much of a priority this would be for consideration. Honestly you would most likely be better served having a custom plugin created to support this.
  3. Randy Calvert
    Look in /usr/share/elasticsearch/config I believe it will be in the elasticsearch.yml file.
  4. Randy Calvert
    No. It could be the index now server rate limiting you, it could be a transient problem between requests, etc. Literally that error says IPB sent a request to IndexNow and did not hear back in 10 seconds. There is nothing else that can be done. It literally CANT be a code problem unless that just change it to wait longer (say 30 seconds). But if it does not finish after waiting 10 sec is it going to really request if you wait longer?
  5. Randy Calvert
    One thing to consider is that IPS has a large number of enterprise customers who are based in the US and the UK. These are the customers that have more lawyers on staff than IPS as a company has employees. These customers know and understand the laws most likely better than all of us here combined. Haha If there was a true legal risk/liability, they would be all over getting it mitigated. šŸ™‚ While some folks here seem to think itā€™s an ā€œus vs themā€ for enterprise customers vs self hosted smaller groupsā€¦. There are benefits to having both types! Itā€™s like having a big brother who has been there and done thatā€¦. who can help show you how to shave the first time when needed. šŸ˜†
  6. Randy Calvert
    You would need some sort of custom third party development work to facilitate this. There is not any sort of native integration with Laravel today.
  7. Randy Calvert
    This is not supported by the software. So itā€™s not currently possible. You can look at having a 3rd party resource developer create this functions for you or you can post a request in the feature request forum for it to be considered for a later release.
  8. Randy Calvert
    This would be nice to be disable! Itā€™s actually on my list of things to have done as a custom mod. (Iā€™m saving a ā€œwish listā€ for @Adriano Faria)
  9. Randy Calvert
    In order to document findings from the development team so that others can learn as wellā€¦. This is occurring because we donā€™t collect address information from our users. (We donā€™t require it for tax purposes, we only accept payments from full site members, AND we prefer not to store sensitive PII data such as name, address, phone number, etc). The dev is going to propose a change where that requirement could be skipped if there is no tax setup defined/needed.
  10. Randy Calvert
    You donā€™t unless you have a way to monitor outbound traffic for your server. ā€œIt just worksā€. There is no reporting and no dashboards for it.
  11. Randy Calvert
    ACP > System > Site Features > Integrations Choose IndexNow. It's either on or off. Once enabled, there is nothing else to configure. The rest happens automatically in the background.
  12. Randy Calvert
    You need to list your actual key followed by test install.
  13. Randy Calvert
    Is there a way to hide "new images" from showing on the gallery home page? If not, does anyone have any idea of what might be able to hide it via custom.css?
  14. Randy Calvert
    I would just fill it out and the staff can route it to the correct area.
  15. Randy Calvert
    In the Staff Directory in the ACP, you need to list each person by name instead of by group in order to see a title/biography. If you just list the group, it won't the the extra details.
  16. Randy Calvert
    Hi Guys, I'm wondering if I'm doing something stupid here and missing something obvious. I've recently started taking subscriptions (renamed to donations in the language settings)... all seems to be working and the initial payment is taken, however when the subscription renews, it never actually attempts to charge a card on file even though one is stored. (I confirmed by checking the Stripe event logs and there are no attempted transactions.) I saw this happen last month, but thought it might have been because the user had two cards on file (one expired and one current). I removed the old one and manually clicked "Take Payment" on the invoice and it successfully charged. I had to wait till this month when another subscription renewed and am seeing the same thing happen. Invoice #183 never attempted to actually take payment automatically and the subscription is "In Grace Period". Can you please take a peek and let me know if I'm missing something obvious here?
  17. Randy Calvert
    Your best bet would be to contact the accounts team. The support team cannot help with refunds, etc. https://invisioncommunity.com/contact-us/
  18. Randy Calvert
    If you create an unrestricted admin, they'll have permission to access the function and anything else. You want to create a restricted admin and grant the specific member privilege to sign in as a member. ACP > Members > Staff > Administrators Choose the person or group... set them as a RESTRICTED permission set, then go through what permissions they should have. To sign in as a member, choose "Can sign in as members".
  19. Randy Calvert
    People still actually use Opera?! šŸ˜ Talk about a trip to the past!
  20. Randy Calvert
    There is not anything in the software itself that automatically optimizes the images. I have been looking at image optimization services, but there is not an easy level of integration with IPB that Iā€™ve seen.
  21. Randy Calvert
    Weā€™re simply telling you how the software works today. It was that way before you purchased the software. In the support forumā€¦ you wonā€™t find many posts about ā€œwe will add this laterā€. Itā€™s either possible or itā€™s not. If itā€™s notā€¦ and you would like that featureā€¦ the best way to have it considered is to post it in the appropriate forum. In the mean time, youā€™ve been given alternative ways of accomplishing what youā€™ve asked about.
  22. Randy Calvert
    I assume your moderators are not unrestricted moderators. Have you checked their permissions? ACP > Members > Staff > Moderators Find your moderator... under the "Content" tab, do you have "Can manage deleted content?" enabled?
  23. Randy Calvert
    Mine recovered. It's more than it was last year when I first converted from Xenforo to IPB, but like anything Adsense, it's variable. Some months are better than others depending on what keywords are "hot", and how the Google Gods feel at any particular moment in time.
  24. Randy Calvert
    Some of us have been doing this for twenty years so itā€™s second nature. However youā€™re absolutely right in that it can be a huge learning curve! This post does not even touch on making the site highly available or scaling it. This is simply troubleshooting/debugging performance issues! So it actually is even more that you donā€™t have to learn! Times are changing where you need to know a little of everything to run a website if you do have that knowledge and skillā€¦ great! If not, no worries since there are great options available that makes it super simple to get started and even easier to maintain. Iā€™m tagging @Charles and @Jordan Miller here since they have been working on ways of better telling this story and I know theyā€™re always looking at use cases.
  25. Randy Calvert
    Literally this entire thread is for self hosting customers to manage their Linux based server. All of this stuff is done for you transparently by IPS. Itā€™s the biggest selling point for using IPS to host the site. You no longer have to worry about the underlying infrastructure. Instead you just worry about running the community and leave the rest to IPS. šŸ™‚
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