David N. Posted March 3 Share Posted March 3 I've noticed that the item count in notifications gets unusually high for no good reason. I'm not sure how it counts for items like new topics requiring approval. In that example, I had only 1 new topic requiring approval, but the notification states there are 85 of them: SeNioR- 1 Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 3 Share Posted March 3 There was a bug in push notifications: Not sure it is fixed. SeNioR- 1 Link to comment Share on other sites More sharing options...
David N. Posted March 3 Author Share Posted March 3 6 hours ago, Adriano Faria said: There was a bug in push notifications: I don't think it's the same issue? I mean it says 85 new topics when there's only one so it's not just a matter of getting a duplicate. It seems like the counter keeps incrementing (from when?) even though I've approved those topics. Link to comment Share on other sites More sharing options...
Jim M Posted March 3 Share Posted March 3 5 minutes ago, David N. said: I don't think it's the same issue? I mean it says 85 new topics when there's only one so it's not just a matter of getting a duplicate. It seems like the counter keeps incrementing (from when?) even though I've approved those topics. Have you viewed those notifications? Link to comment Share on other sites More sharing options...
David N. Posted March 3 Author Share Posted March 3 Just now, Jim M said: Have you viewed those notifications? Yes. I don't have a single unviewed notification. Link to comment Share on other sites More sharing options...
David N. Posted March 3 Author Share Posted March 3 This time I got a notification that I have 6 new comments in a topic. I click it, and there's only one new comment since I last viewed that topic (in fact I had liked the post before the last post in that topic): Link to comment Share on other sites More sharing options...
Jim M Posted March 3 Share Posted March 3 I would suggest applying patches in ACP -> Support. Then also clearing notifications on the site and your phone. That will give you a new test scenario that we can then assist further with. Link to comment Share on other sites More sharing options...
David N. Posted March 4 Author Share Posted March 4 20 hours ago, Jim M said: I would suggest applying patches in ACP -> Support. Then also clearing notifications on the site and your phone. That will give you a new test scenario that we can then assist further with. I applied the patch in my ACP. I'm not sure how to clear my notifications? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 6 Share Posted March 6 That depends on the phone you have. Each is different in the manner you clear notifications Link to comment Share on other sites More sharing options...
David N. Posted March 6 Author Share Posted March 6 19 minutes ago, Marc Stridgen said: That depends on the phone you have. Each is different in the manner you clear notifications Oh I'm not using a phone. These notifications are on my Mac. I've set them up in Chrome. I went to the preferences but I'm not sure how to clear notifications on Chrome? Or do you mean just remove all notifications from my site? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 6 Share Posted March 6 Just make sure they are read on your community, then monitor from there Link to comment Share on other sites More sharing options...
David N. Posted March 6 Author Share Posted March 6 Just now, Marc Stridgen said: Just make sure they are read on your community, then monitor from there Yes, they are read on my community. I read them every time I get one - at least I click the little bell, which marks them as read. Even here, I just visited this site 16 minutes ago, clicked the bell, which cleared all notifications, and now I just got a notification saying there are 3 new comments, but there's only 1 new comment (your last post)? Link to comment Share on other sites More sharing options...
Management Matt Posted March 6 Management Share Posted March 6 I logged into here recently and saw I had 733 new PMs, so something is off. I'll move this to a bug report so we can look further. Marc Stridgen and David N. 2 Link to comment Share on other sites More sharing options...
David N. Posted March 6 Author Share Posted March 6 Just now, Matt said: I logged into here recently and saw I had 733 new PMs, so something is off. Great, thanks! 🙂 Matt 1 Link to comment Share on other sites More sharing options...
Recommended Posts