David N. Posted March 3, 2023 Share Posted March 3, 2023 I've noticed that the item count in notifications gets unusually high for no good reason. I'm not sure how it counts for items like new topics requiring approval. In that example, I had only 1 new topic requiring approval, but the notification states there are 85 of them: SeNioR- 1 Link to comment Share on other sites More sharing options...
Adriano Faria Posted March 3, 2023 Share Posted March 3, 2023 There was a bug in push notifications: Not sure it is fixed. SeNioR- 1 Link to comment Share on other sites More sharing options...
David N. Posted March 3, 2023 Author Share Posted March 3, 2023 6 hours ago, Adriano Faria said: There was a bug in push notifications: I don't think it's the same issue? I mean it says 85 new topics when there's only one so it's not just a matter of getting a duplicate. It seems like the counter keeps incrementing (from when?) even though I've approved those topics. Link to comment Share on other sites More sharing options...
Jim M Posted March 3, 2023 Share Posted March 3, 2023 5 minutes ago, David N. said: I don't think it's the same issue? I mean it says 85 new topics when there's only one so it's not just a matter of getting a duplicate. It seems like the counter keeps incrementing (from when?) even though I've approved those topics. Have you viewed those notifications? Link to comment Share on other sites More sharing options...
David N. Posted March 3, 2023 Author Share Posted March 3, 2023 Just now, Jim M said: Have you viewed those notifications? Yes. I don't have a single unviewed notification. Link to comment Share on other sites More sharing options...
David N. Posted March 3, 2023 Author Share Posted March 3, 2023 This time I got a notification that I have 6 new comments in a topic. I click it, and there's only one new comment since I last viewed that topic (in fact I had liked the post before the last post in that topic): Link to comment Share on other sites More sharing options...
Jim M Posted March 3, 2023 Share Posted March 3, 2023 I would suggest applying patches in ACP -> Support. Then also clearing notifications on the site and your phone. That will give you a new test scenario that we can then assist further with. Link to comment Share on other sites More sharing options...
David N. Posted March 4, 2023 Author Share Posted March 4, 2023 20 hours ago, Jim M said: I would suggest applying patches in ACP -> Support. Then also clearing notifications on the site and your phone. That will give you a new test scenario that we can then assist further with. I applied the patch in my ACP. I'm not sure how to clear my notifications? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 6, 2023 Share Posted March 6, 2023 That depends on the phone you have. Each is different in the manner you clear notifications Link to comment Share on other sites More sharing options...
David N. Posted March 6, 2023 Author Share Posted March 6, 2023 19 minutes ago, Marc Stridgen said: That depends on the phone you have. Each is different in the manner you clear notifications Oh I'm not using a phone. These notifications are on my Mac. I've set them up in Chrome. I went to the preferences but I'm not sure how to clear notifications on Chrome? Or do you mean just remove all notifications from my site? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 6, 2023 Share Posted March 6, 2023 Just make sure they are read on your community, then monitor from there Link to comment Share on other sites More sharing options...
David N. Posted March 6, 2023 Author Share Posted March 6, 2023 Just now, Marc Stridgen said: Just make sure they are read on your community, then monitor from there Yes, they are read on my community. I read them every time I get one - at least I click the little bell, which marks them as read. Even here, I just visited this site 16 minutes ago, clicked the bell, which cleared all notifications, and now I just got a notification saying there are 3 new comments, but there's only 1 new comment (your last post)? Link to comment Share on other sites More sharing options...
Management Matt Posted March 6, 2023 Management Share Posted March 6, 2023 I logged into here recently and saw I had 733 new PMs, so something is off. I'll move this to a bug report so we can look further. SeNioR-, David N. and Marc Stridgen 3 Link to comment Share on other sites More sharing options...
David N. Posted March 6, 2023 Author Share Posted March 6, 2023 Just now, Matt said: I logged into here recently and saw I had 733 new PMs, so something is off. Great, thanks! 🙂 Matt 1 Link to comment Share on other sites More sharing options...
David N. Posted July 5, 2023 Author Share Posted July 5, 2023 Just wanted to say that this bug is still here: SeNioR- 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 5, 2023 Share Posted July 5, 2023 Ive created a topic on this one for you, to see if we can get to the bottom of it David N. 1 Link to comment Share on other sites More sharing options...
David N. Posted July 5, 2023 Author Share Posted July 5, 2023 Thanks! Link to comment Share on other sites More sharing options...
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