Square Wheels Posted February 2, 2022 Share Posted February 2, 2022 The support section shows a concern of repeated log entries. How do I diagnose / fix this? Feel free to look in my ACP. Thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 2, 2022 Share Posted February 2, 2022 I would suggest disabling 3rd party items and seeing if you can reproduce this. If you look at the bottom of each log, you will now see a handy "loaded hooks" section, which shows items currently being loaded up at the point of those errors Link to comment Share on other sites More sharing options...
Square Wheels Posted February 2, 2022 Author Share Posted February 2, 2022 Not easy for a non-programmer to read. I see a lot of entries like this. They don't seem related to add ons. applications/autowelcome/hooks/validatehook.php applications/memberaway/hooks/maFurl.php applications/memberscountry/hooks/friendlyUrl.php plugins/themeusagecounter/hooks/theme.php applications/jobs/hooks/groupsModel.php Link to comment Share on other sites More sharing options...
Runar Posted February 2, 2022 Share Posted February 2, 2022 36 minutes ago, Square Wheels said: They don't seem related to add ons. All of the files listed in your post are related to third-party applications and plugins. Link to comment Share on other sites More sharing options...
Jim M Posted February 2, 2022 Share Posted February 2, 2022 36 minutes ago, Square Wheels said: Not easy for a non-programmer to read. I see a lot of entries like this. They don't seem related to add ons. applications/autowelcome/hooks/validatehook.php applications/memberaway/hooks/maFurl.php applications/memberscountry/hooks/friendlyUrl.php plugins/themeusagecounter/hooks/theme.php applications/jobs/hooks/groupsModel.php These all would be third party plugins here. The software is merely grabbing what is available to it at the time but looking at the folder structure, the possibilities of applications/plugins would be: Auto Welcome Member Away Members Country Theme Usage Counter Jobs Link to comment Share on other sites More sharing options...
Square Wheels Posted February 2, 2022 Author Share Posted February 2, 2022 Ugh, since this doesn't happen all the time, disabling everything, then turning things on one at a time is a long tedious option leaving the site without many features for extended periods. Not sure how to fix this, or if I should even care. Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 2, 2022 Share Posted February 2, 2022 If everything is working on your site for now, I would just keep going. You might want to consider sharing the error logs with the respective app authors so they can investigate and possibly provide an update. Link to comment Share on other sites More sharing options...
Jim M Posted February 2, 2022 Share Posted February 2, 2022 34 minutes ago, Randy Calvert said: You might want to consider sharing the error logs with the respective app authors so they can investigate and possibly provide an update. If your users aren't reporting any struggles, what Randy mentioned might be the pro-active approach in resolving this. I didn't log into your system to confirm but if any of these apps are custom or out of date, ensuring you're running on a compatible version will help resolve any errors too. Link to comment Share on other sites More sharing options...
Square Wheels Posted February 2, 2022 Author Share Posted February 2, 2022 Thanks for the replies. I will contact the authors of the apps. There are other errors that do not appear to be related to apps. There are many of these. Would someone from IPS be able to look? For instance, here is one: The log entry was triggered by a guest (Guests) January 9 The URL of page the error occurred on was https://www.pathlabtalk.com/forum/index.php?/profile/3232-malcolm-needs/&do=content&all_activity=1&page=276 Error: Class 'IPS\Theme\Cache\class_core_front_global' not found in /home/pathlabt/public_html/forum/system/Theme/Theme.php(926) : eval()'d code:9 Stack trace: #0 /home/pathlabt/public_html/forum/system/Theme/Theme.php(926): eval() #1 /home/pathlabt/public_html/forum/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /home/pathlabt/public_html/forum/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /home/pathlabt/public_html/forum/uploads/template_30_6c476385a2a7fac76ac1bb8ed658e957_system.php(6588): IPS\_Theme->getTemplate('global', 'core') #4 /home/pathlabt/public_html/forum/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_core_front_system->searchResult(Array, Array, Array, Array, NULL, Object(IPS\Http\Url\Friendly), Object(IPS\Http\Url\Friendly), Object(IPS\Http\Url\Friendly), '813e84334da185e...', 0, Object(IPS\Http\Url\Friendly), '\n\n\t<div class='...', false, 'expanded', false, Array) #5 /home/pathlabt/public_html/forum/system/Content/Content.php(1749): IPS\Theme\_SandboxedTemplate->__call('searchResult', Array) #6 /home/pathlabt/public_html/forum/applications/forums/sources/Topic/Post.php(280): IPS\_Content::searchResult(Array, Array, Array, Array, Array, NULL, false, 'expanded', false, false, Array, Array) #7 /home/pathlabt/public_html/forum/system/Content/Search/Result/Content.php(94): IPS\forums\Topic\_Post::searchResult(Array, Array, Array, Array, Array, NULL, false, 'expanded', false, false, NULL, Array) #8 /home/pathlabt/public_html/forum/system/Theme/Theme.php(860) : eval()'d code(5048): IPS\Content\Search\Result\_Content->html() #9 /home/pathlabt/public_html/forum/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_profile->userContentStream(Object(IPS\Member), Object(IPS\Content\Search\Results), '<ul class='ipsP...') #10 /home/pathlabt/public_html/forum/applications/core/modules/front/members/profile.php(553): IPS\Theme\_SandboxedTemplate->__call('userContentStre...', Array) #11 /home/pathlabt/public_html/forum/system/Dispatcher/Controller.php(90): IPS\core\modules\front\members\_profile->content() #12 /home/pathlabt/public_html/forum/applications/core/modules/front/members/profile.php(73): IPS\Dispatcher\_Controller->execute() #13 /home/pathlabt/public_html/forum/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\members\_profile->execute() #14 /home/pathlabt/public_html/forum/index.php(13): IPS\_Dispatcher->run() #15 {main} #0 /home/pathlabt/public_html/forum/system/Theme/SandboxedTemplate.php(71): IPS\_Log::log(Object(Error), 'template_error') #1 /home/pathlabt/public_html/forum/system/Content/Content.php(1749): IPS\Theme\_SandboxedTemplate->__call('searchResult', Array) #2 /home/pathlabt/public_html/forum/applications/forums/sources/Topic/Post.php(280): IPS\_Content::searchResult(Array, Array, Array, Array, Array, NULL, false, 'expanded', false, false, Array, Array) #3 /home/pathlabt/public_html/forum/system/Content/Search/Result/Content.php(94): IPS\forums\Topic\_Post::searchResult(Array, Array, Array, Array, Array, NULL, false, 'expanded', false, false, NULL, Array) #4 /home/pathlabt/public_html/forum/system/Theme/Theme.php(860) : eval()'d code(5048): IPS\Content\Search\Result\_Content->html() #5 /home/pathlabt/public_html/forum/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_front_profile->userContentStream(Object(IPS\Member), Object(IPS\Content\Search\Results), '<ul class='ipsP...') #6 /home/pathlabt/public_html/forum/applications/core/modules/front/members/profile.php(553): IPS\Theme\_SandboxedTemplate->__call('userContentStre...', Array) #7 /home/pathlabt/public_html/forum/system/Dispatcher/Controller.php(90): IPS\core\modules\front\members\_profile->content() #8 /home/pathlabt/public_html/forum/applications/core/modules/front/members/profile.php(73): IPS\Dispatcher\_Controller->execute() #9 /home/pathlabt/public_html/forum/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\members\_profile->execute() #10 /home/pathlabt/public_html/forum/index.php(13): IPS\_Dispatcher->run() #11 {main} Link to comment Share on other sites More sharing options...
Randy Calvert Posted February 2, 2022 Share Posted February 2, 2022 A lot of those errors look related to themes. I assume you’re using a custom theme. Most likely something in the theme is out of date. While it may not be breaking the site, it could still be throwing errors. Link to comment Share on other sites More sharing options...
IveLeft... Posted February 2, 2022 Share Posted February 2, 2022 Theme Errors Link to comment Share on other sites More sharing options...
Square Wheels Posted February 2, 2022 Author Share Posted February 2, 2022 4 minutes ago, Randy Calvert said: A lot of those errors look related to themes. I assume you’re using a custom theme. Most likely something in the theme is out of date. While it may not be breaking the site, it could still be throwing errors. 3 minutes ago, Muddy Boots said: Theme Errors Interesting. @Ehren, thoughts? I only use your themes. While I did upgrade yesterday to 4.6.10, the error above is prior to that. Thanks Link to comment Share on other sites More sharing options...
nodle Posted February 2, 2022 Share Posted February 2, 2022 I always use @Ehren themes as well, and I have no errors. But I also have no addons installed as well. Link to comment Share on other sites More sharing options...
Jim M Posted February 2, 2022 Share Posted February 2, 2022 The first error there is a template cache error. The second one might be related to searching on a theme. Are these still being encountered? The first template cache error, may be a concern with if you are using the template disk path and something may be corrupted or your storage is having issues. The second, if you change to a different theme, are you still encountering it? Link to comment Share on other sites More sharing options...
Square Wheels Posted February 2, 2022 Author Share Posted February 2, 2022 1 minute ago, Jim M said: The first error there is a template cache error. The second one might be related to searching on a theme. Are these still being encountered? The first template cache error, may be a concern with if you are using the template disk path and something may be corrupted or your storage is having issues. The second, if you change to a different theme, are you still encountering it? Hard to tell which are from add ons and which are from the system / theme. There are 30 pages of errors, but yes, it seems the errors are still occurring. I use many of the same apps on others site, and only themes from Ehren, no errors on the other sites. Link to comment Share on other sites More sharing options...
Jim M Posted February 2, 2022 Share Posted February 2, 2022 I logged into your community to look at the theme cache issue and I am unable to reproduce that. While the last log of it was yesterday, it could have been during a period which the cache was refreshing, was corrupted, or something else with the storage on your server which interrupted it. If it happens frequently, that may be something to bring up to your hosting provider or disable template disk caching. While there are so many errors being logged for the third party issue at the beginning of this topic, I may have missed the other log reported here in the system log itself but I could not find it in the last week or so. I would continue to monitor it though to see if it comes up again. Square Wheels 1 Link to comment Share on other sites More sharing options...
Ehren Posted February 2, 2022 Share Posted February 2, 2022 Hey @Square Wheels I'm not aware of any errors which are currently happening with my themes. My themes only have a couple of modified template files, so theme errors/incompatibilities are very rare. If your other site isn't reporting any theme errors, then I believe it would be a server/software hiccup as Jim mentioned. Jim M and Square Wheels 2 Link to comment Share on other sites More sharing options...
Recommended Posts