Sonya* Posted December 9, 2012 Share Posted December 9, 2012 Does anybody face difficulties to open the community? It works 5 minutes, then goes down for 5 minutes. Since yesterday, the whole day and today as well. I use http://downforeveryoneorjustme.com/community.invisionpower.com and it shows me that it is down for everyone when I cannot reach it. Link to comment Share on other sites More sharing options...
TracyIsland Posted December 9, 2012 Share Posted December 9, 2012 same issue is happening to me too. just tried to send Rhett a pm. uploaded one attachment but could not upload a second attachment. Link to comment Share on other sites More sharing options...
3DKiwi Posted December 9, 2012 Share Posted December 9, 2012 Yeah it's been working one minute, not working the next. It's taken me several attempts to reply to this thread. Link to comment Share on other sites More sharing options...
Sonya* Posted December 9, 2012 Author Share Posted December 9, 2012 surferboy, thanks for your report. I have not seen any claims and thus thought that I am the only one facing these difficulties and something is wrong with my internet provider or my IP or anything else. :D Link to comment Share on other sites More sharing options...
Misi Posted December 9, 2012 Share Posted December 9, 2012 Since yesterday, the whole day and today as well./quote]It's going on like this since 3.4.1 has been introduced. Link to comment Share on other sites More sharing options...
Lavo Posted December 9, 2012 Share Posted December 9, 2012 It's going on like this since 3.4.1 has been introduced. ... It's never related to the software. If it was you wouldn't be timing out, you would be getting an error message from the site and not your browser. Link to comment Share on other sites More sharing options...
Sonya* Posted December 9, 2012 Author Share Posted December 9, 2012 If it was you wouldn't be timing out, you would be getting an error message from the site No. If the site is down, then it cannot give any message ;) It can be related to hardware though. Anyone from IPS can comment this instable behaviour? Is it related to the software? Link to comment Share on other sites More sharing options...
Andrej Posted December 9, 2012 Share Posted December 9, 2012 No. If the site is down, then it cannot give any message ;) It can be related to hardware though. Anyone from IPS can comment this instable behaviour? Is it related to the software? There was a similar problem earlier, and it was pointed out it was a DDoS attack. Might be the same problem now... EDIT: it sounds like it. couldn't edit this reply due to the site being up and down. Link to comment Share on other sites More sharing options...
Mikey B Posted December 9, 2012 Share Posted December 9, 2012 Please see the following : http://community.invisionpower.com/topic/373951-waiting-for-community-invisionpower-com/?p=2339779 Link to comment Share on other sites More sharing options...
rookiegirl Posted December 9, 2012 Share Posted December 9, 2012 I've been trying to access all day, and I can only get in sporatically. :-( Link to comment Share on other sites More sharing options...
Invisionary Posted December 9, 2012 Share Posted December 9, 2012 Please see the following : http://community.invisionpower.com/topic/373951-waiting-for-community-invisionpower-com/?p=2339779 Care to say what that link tells people? I have access to the client area (but not a current 'support licence') and I am logged in with the same email and password that I use to access my client area, but all I see is: This forum is only available to those logged in with a client account. If you are a current IPS client and are seeing this message, please log out and then log in with the same email and password that you use for the client area. If you need assistance logging in as a client please submit a ticket and we will be happy to assist. Link to comment Share on other sites More sharing options...
Creaky Posted December 9, 2012 Share Posted December 9, 2012 As mentioned in the other topic, the site is under a DDOS currently and it's being mitigated. Link to comment Share on other sites More sharing options...
Management Lindy Posted December 9, 2012 Management Share Posted December 9, 2012 Very sorry for the inconvenience folks. Finding a good balance between blocking the attack and legitimate traffic is no easy feat with a large scale attack. We are doing the best we can and have just loosened the mitigation profile once again. If you still encounter an issue, please submit your IP address (http://ip.ipslink.com) via the client center for further investigation. Thank you for your patience. Link to comment Share on other sites More sharing options...
Sonya* Posted December 9, 2012 Author Share Posted December 9, 2012 Lindy, I have dynamic IP address, it would not help. I can only recommend these guys http://stop-ddos.net/en/ They have stopped DDoS attack on my server within free trial period, then I went for light protection for a month to be sure. After a month I have cancelled as the attacker have seen that it is no sense to bomb me ;) And yes. I know how difficult it is to prevent good planned DDoS attack. It is not "just banning by IP". I do not want to be at your place as this like fighting with windmills. :( Link to comment Share on other sites More sharing options...
Invisionary Posted December 9, 2012 Share Posted December 9, 2012 As mentioned in the other topic, the site is under a DDOS currently and it's being mitigated. Thank you. Link to comment Share on other sites More sharing options...
Dmacleo Posted December 9, 2012 Share Posted December 9, 2012 I have submitted IP got kicked to Billing which is closed on weekend Link to comment Share on other sites More sharing options...
Dmacleo Posted December 9, 2012 Share Posted December 9, 2012 Getting ludicrous Maybe the support staff needs to how to fix this stuff as bumping me to account dept does no good. Link to comment Share on other sites More sharing options...
1977Burton Posted December 9, 2012 Share Posted December 9, 2012 It's been happening to me ever since I bought the software on December 1st. I've been trying to use these forums to find answers to questions that I have and half the time it either loads slowly or not at all. 9 days is a long time to be under attack without a solution. It's making me wonder if I made the right choice :/ Good luck to you guys though. I'm sure it's a nightmare of a problem to have to deal with. Link to comment Share on other sites More sharing options...
Management Lindy Posted December 9, 2012 Management Share Posted December 9, 2012 Support staff do not have the appropriate access to remove blocks. I'm truly sorry for the inconvenience - I know these forums are important to many. Unfortunately, in spite of the armchair experts opinions, mitigating an attack of this magnitude is no easy feat. Too lose of filtering causes a complete outage. Too much causes legitimate traffic to get blocked. We are still in the process of finding a healthy balance and determining why a few are having such issues while the majority are just fine. I should note, the client area is and remains fully functional. That is the primary mode of support. Again, I know many get anxious over the community, but if you have a technical issue, you are free to submit a support request. We are in the process of fine tuning more and hope these issues continue to improve. Link to comment Share on other sites More sharing options...
Dmacleo Posted December 9, 2012 Share Posted December 9, 2012 Mines set now, thanks Lindy Link to comment Share on other sites More sharing options...
Dmacleo Posted December 9, 2012 Share Posted December 9, 2012 why a few are having such issues while the majority are just fine well if it helps I am on TDS telecom system (only broadband in area) and....well...lot of spammers on them. not that I am one of course :P Link to comment Share on other sites More sharing options...
Sonya* Posted December 9, 2012 Author Share Posted December 9, 2012 We are still in the process of finding a healthy balance and determining why a few are having such issues while the majority are just fine. Just to give you feedback. My connectivity to this site is fine for past hours... No timeouts any more. Link to comment Share on other sites More sharing options...
Wolfie Posted December 9, 2012 Share Posted December 9, 2012 Very sorry for the inconvenience folks. Finding a good balance between blocking the attack and legitimate traffic is no easy feat with a large scale attack. We are doing the best we can and have just loosened the mitigation profile once again. If you still encounter an issue, please submit your IP address (http://ip.ipslink.com) via the client center for further investigation.I had to use a proxy to visit the community to see this topic. Wasn't sure if there was some sort of a network outage between the forums and me or what was going on. Even some sites that check if other sites are responding were having issues, so thought it was a network issue. After seeing this, followed the instructions and see you got it fixed rather quick, thanks. :smile:We are in the process of fine tuning more and hope these issues continue to improve.I don't envy the headache you're obviously dealing with right now. Ouch.Mines set now, thanks LindySame here. :Dwell if it helps I am on TDS telecom system (only broadband in area) and....well...lot of spammers on them.not that I am one of course :tongue:Suuuuuuuuuuuuure you're not... :tongue: Link to comment Share on other sites More sharing options...
Dmacleo Posted December 9, 2012 Share Posted December 9, 2012 a PITA is not the same thing as a spammer. I am one of the two.... :P Link to comment Share on other sites More sharing options...
Sarah Joy Sokoloff Posted December 9, 2012 Share Posted December 9, 2012 It's the first time I am able to reach the community since yesterday. I hope i'll be able to connect always now. Gosh, you have to be kidding me about 3.4.1 I just started updating people's designs to 3.4.0 I don't have any automated design bots or staff to re-create all custom and normal skins all the time! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.