General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,365 topics in this forum
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I have an option named "PII & Deletion Requests" under AdminCP -> Members -> Members I am not quite sure, if this is an add on or standard feature. If it is a standard feature, how can users trigger both of them?
Last reply by Marc, -
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Hello, I have been asked if it possible to set repeating monthly events in the calendar on the same day. (eg - the first Tuesday of every month). This does not seem possible (I think) - could be be something coming in a future upgrade? Thanks Simon
Last reply by Randy Calvert, -
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- 6 replies
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I know that Stripe supports multiple payment options, such as Card Payments, Direct Debit, Apple Pay, LINK. And Invision also supports Stripe, but certain payment methods are not included. Does anyone know if it is possible to allow Apple Pay payment for subscriptions through the Invision stripe integration?
Last reply by David.., -
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by LiveG- 1 follower
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Hello, Where do I change the minimum criteria of the topic to get a star in the topic view? https://pasteboard.co/eTAeios1yiDi.png
Last reply by LiveG, -
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I want to add news inside the blog system, how i can do that?
Last reply by teraßyte, -
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The rest api reference is a bit vague on this - is there any way to run a full refund of an order via api?
Last reply by Marc, -
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Is it Possible for each new Download Submission a user send the System will also create a Topic in a Forum?
Last reply by Karfunkel, -
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Hi, I want to integrate Google Ads/AdSense into my forum. Can someone share his experience if the integration is easy and how it impacts user experience? (especially in mobile) Do the ads fit in the form messages flow, or are they stuck all over? Is there any way to control it? Thanks
Last reply by LiveG, -
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Hi I want to limit registration to be only from several ISP official domain mail in my region. In the registration form, the user can input and authenticate only the predefined mail domain. Can I do it?
Last reply by DawPi, -
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I just wanted to check. Currently I have a product that renews (I am using this as an alternative to the subscriptions feature, and have used this since the subscriptions feature was even released, I previously looked at transferring them over to actual subscriptions un the subscriptions tag but didn't like the layout. Now that my forum is already set up and working for quite some time I ideally do not want to adjust anything. I just want to check, that my products with renewals, effectively using as subscriptions but not that actually subscriptions feature, will continue to work even after the removal of physical products. I do not need to do anything? There will st…
Last reply by teraßyte, -
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The the events backend under iCalendar there is a nice button that triggers the refresh/new import for new events from a ical file. I've checked but the link produced is locked to a user. So I can't trigger it with a simple old fashioned crondjob. Is there a way to do this without the user locked key? There is Zapier, but we don't want to use that. Why? Because it's another service we need to keep up and we have everything we need to do it ourselves. Cronjob is also being used for the tasks, so why not just add this in as well?
Last reply by Jim M, -
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Posted this in the Design board days ago, but I have a feeling that wasn't the place for it. We've just added IPS to our website -- the IPS isn't even live to the public yet -- which includes a decades-old and very large database of trading pins. On the website as it stands, the search bar searches for pins (by number) or member (by username). We're going to be using the IPS profiles as soon as everything is live to the public -- but that leaves a search bar on our front page that just searches the pin database. My server tech is not familiar with IPS, but he does code and has designed the database we have. Is there a way to add a search function into the IPS search bar t…
Last reply by PinPics, -
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- 14 replies
- 627 views
Is it possible to copy (and convert) a Topic Reply to a Pages Database? I have a history of topics I'd like to leave as is but Cherry pick replies from them to create entries in a new Pages Database.
Last reply by Clover13, -
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Is there way how to log search engines in online list? We have there many. In older versions was this option, removed in IC4.x
Last reply by Miss_B, -
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- 6 replies
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I don't see this anywhere on my site is this something custom others are doing?
Last reply by Jim M, -
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- 478 views
Is there a setting somewhere that allows you to fine tune which user groups can view unpublished articles? I can't seem to find anything. Ideally, I would only like my user group to see the content.
Last reply by Marc, -
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- 24 replies
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Our forum is cloud hosted. As you see the google report is not good at all. Any ideas how to improve it? Thank you. https://pagespeed.web.dev/analysis/https-www-enotalone-com-topic-456666-feeling-tortured-by-past-relationship-and-what-to-do-next/h2rr44zeom?form_factor=mobile
Last reply by David N., -
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Hello, we are having big problems updating Invision to version 4.7.13. 1. the core_api_logs log table has a critical error and we don't know how to fix it, we have already reduced it to 5 days (to reduce the size) and the same error still persists. 2. Another error is that when we deactivate the Advanced Footer plugin @Fosters, the template error appears at front-end, but we use the Invision template. What can it be? The attached images may help you. I will be waiting for your help and thank you in advance.
Last reply by wegorz23, -
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- 2 followers
- 3 replies
- 497 views
Today a guest user was doing something strange when attempting to purchase a subscription to my site. I dont' know if the person was trying different stolen credit cards to see if they'd actually go through or what, but this definitely was NOT normal. You can see all the failed attempts below in the screenshot. it would be really nice to see the IP address of this user somehow. I could at least attempt to block the person or bot. I know this could change, but I found that blocking IP addresses frequently causes enough friction so the users moves to lower hanging fruit. Question: Does anyont know how to obtain the IP address of a guest user trying …
Last reply by Chris027, -
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- 470 views
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Last reply by Nathan Explosion, -
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I'm experimenting with the Courses section but I don't want members to access that section or even know it exists. I don't want it to show up as a choice in the Search menu either since it's not open yet. Is there a way to hide that section entirely? I can only find a way to hide individual courses.
Last reply by David N., -
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I'm setting up a locked off "questions" part on our dev forum and I notice that the Administrator is allowed to access this part of the forum even tough it doesn't have permissions to do anything with it. If I do the same thing with a normal discussion forum and turn off the permissions for the Administrator the Administrator can't see it. These are 2 very different behaviors and I'm wondering if that's intentional or accidental. Settings: Front end: Top topic is made by a different user so expected would be that the Admin (me) could not see it. This is a Discussion board with the same settings: It should NOT be underneath the "co…
Last reply by Jim M, -
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I have just had a member join up today (Monday) then posted within a few minutes of joining up but the post states that they posted on Saturday 🤔 See screenshot Is this some sort of bug?
Last reply by Jim M, -
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- 1 follower
- 7 replies
- 874 views
Hello everyone, I've been doing quite a bit of research, trying to wrap my head around setting up a custom domain for my website. Despite my best efforts, I'm finding it a bit challenging. Imagine I want to use 'thisismyforum.nl' as a custom domain (just an example, not the real one). Setting up a custom domain seems like a bit of a puzzle right now. If there's anyone out there who can break down the process in a straightforward way, I'd truly appreciate your assistance. Simple steps, quick tips, or a basic guide would be a tremendous help.
Last reply by Jim M, -
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- 3 followers
- 11 replies
- 1k views
My form has been down all day, we had a script to put in for a new ad Network and I think it caused problems. I have a support ticket open but the site's been down all day so hopefully someone else will see this. https://forums.JetNation.com The form won't load for some people most of them because of the script. When I go to the admin panel I get a template error. Invision told me they put the site in recovery mode but I still get the same error. Anyone have any thoughts?
Last reply by Marc, -
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